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tdssserv.sys Cleanup


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3 replies to this topic

#1 luckyducks

luckyducks

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Posted 09 January 2009 - 04:19 AM

First, thanks for your wonderful service here :thumbsup:.

I got hit tonight with the tdssserv.sys virus and here's what I did:

First I had to disable the thing in device manager to get any software downloaded & installed to help. Then:

--Scanned twice with Malwarebytes' Anti-Malware
--Scanned twice with SUPERAntiSpyware Free Edition

I removed everything these programs suggested. My last scan was the 2nd scan of SAS and it came out clean.

Here are my two files for Hijack This & DDS as requested. I've been up all night with this so I'm going to bed now but I would appreciate someone checking these out for me to make sure I got it all.

Also a few questions:

--How did I get this? I don't browse any iffy sites (like games/adult/peer to peer/chat). Is it possible to get through email? I use thunderbird. Are legit websites being hacked to send this to visitors?
--Do we know if this thing is actually harvesting passwords and credit card numbers then sending them off somewhere? Will these logs show you if my computer won't be sending anyone my passwords and keylogging and that kind of thing?
--How long would I have had this? I just started showing symptoms tonight (sloooow computer for a few hours, then the google search results told me right away I had a problem--clicking off to eBay, etc.).

Thanks very much :).



DDS (Ver_09-01-07.01) - NTFSx86
Run by Terry at 3:00:29.96 on Fri 01/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2424 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PS Hot Launch VVL\PSHotLaunchVVL.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dlcxcoms.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\EditPadLite\EditPadLite.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousManager.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Documents and Settings\Terry\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Page = hxxp://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca-smb
uDefault_Page_URL = hxxp://partnerpage.google.com/smallbiz.dell.com/en_ca?hl=en&client=dell-row&channel=ca-smb&ibd=1080424
uSearch Bar = hxxp://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca-smb
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca-smb
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: CDelHotkeys Object: {78875f5c-a685-4405-8dc5-d48dc65452b0} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: BHO Class: {f128ed4d-364f-46d3-9e4c-1f3922a43a05} - c:\program files\bloglinesbho\BloglinesBHO.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Delicious Toolbar: {61d1c847-df80-423a-8c6d-dc03b97e6ebe} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
EB: Delicious Sidebar: {9d19c405-ba93-461b-871f-97992cc45972} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
EB: ClipMate ClipBar 7: {f60c63ce-52af-4915-aac9-f100fcde270f} - c:\progra~1\clipma~1\CLIPMA~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [PS Hot Launch VVL] c:\program files\ps hot launch vvl\PSHotLaunchVVL.exe
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [FaxCenterServer] "c:\program files\dell pc fax\fm3032.exe" /s
mRun: [dlcxmon.exe] "c:\program files\dell photo aio printer 926\dlcxmon.exe"
mRun: [MemoryCardManager] "c:\program files\dell photo aio printer 926\memcard.exe"
mRun: [DLCXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCXtime.dll,_RunDLLEntry@16
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [pdfSaver3]
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe
IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2C887991-08F0-11DC-A9B2-0012F0B227DD} - {B8D8B1D0-83AF-451B-8CD9-8F1BF4ED8FEA} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
IE: {2C887992-08F0-11DC-A9B2-0012F0B227DD} - {9D19C405-BA93-461b-871F-97992CC45972} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
IE: {2C887993-08F0-11DC-A9B2-0012F0B227DD} - {4D3D441F-9543-4941-B664-2EDCF9FC1B56} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
AppInit_DLLs: avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\terry\applic~1\mozilla\firefox\profiles\q7r5a2q7.default\
FF - prefs.js: browser.startup.homepage -

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-1-8 28544]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-4-29 97928]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-4-29 26824]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-22 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-22 55024]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-22 7408]
R4 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-4 875288]
R4 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-4 231704]
R4 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-4-29 76040]
R4 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe -service --> c:\windows\system32\dlcxcoms.exe -service [?]

============== File Associations ===============

txtfile="c:\program files\editpadlite\EditPadLite.exe" "%1"

=============== Created Last 30 ================

2009-01-09 02:49 <DIR> --d----- c:\program files\Trend Micro
2009-01-09 01:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-01-09 01:56 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-01-09 01:56 <DIR> --d----- c:\docume~1\terry\applic~1\SUPERAntiSpyware.com
2009-01-09 01:55 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-01-08 23:06 <DIR> --d----- c:\docume~1\terry\applic~1\Malwarebytes
2009-01-08 23:06 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-08 23:06 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-08 23:06 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-08 23:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-08 22:36 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-01-08 22:36 <DIR> --d----- c:\program files\Panda Security
2008-12-21 21:27 410,984 a------- c:\windows\system32\deploytk.dll

==================== Find3M ====================

2009-01-05 19:06 2,828 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-12-31 05:49 4,132 a------- c:\docume~1\terry\applic~1\wklnhst.dat
2008-12-13 00:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-10-24 05:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 06:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 07:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 07:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 10:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-15 01:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe
2008-10-15 01:04 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-05-25 21:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008052520080526\index.dat

============= FINISH: 3:00:48.50 ===============

Attached Files



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#2 Hoov

Hoov

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  • Location:Mikado Michigan
  • Local time:02:26 PM

Posted 22 January 2009 - 04:36 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Uninstall the version of Malwarebytes' Anti-Malware that you have and get the updated version,

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform FULL Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

It has been a while since you posted your log, if you still want help could you please post a new one?
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

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Posted 27 January 2009 - 12:34 PM

if you still need help, please post something here to let me know you are still interested. If I don't hear anything in the next couple days, then this thread will be closed.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#4 Hoov

Hoov

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Posted 03 February 2009 - 08:24 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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