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DrWatson Post Modem which results from explorer error


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3 replies to this topic

#1 hide-x

hide-x

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Posted 09 January 2009 - 01:47 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:36:08 PM, on 1/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ACS.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\WOW Vision\Genesis Client\WPGApplicationLauncher.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\o2flash.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\WOW Vision\Genesis Client\GenesisStreamingServer.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\CMMON32.EXE
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32Info.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myrp.sg
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trellian BHO Impl - {24180B00-2EB6-11d7-BD6F-004854603DCE} - C:\Program Files\TRELLIAN\Toolbar\toolbar.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Trellian &Toolbar - {71AAABE5-1F0F-11d7-BD6F-004854603DCE} - C:\Program Files\TRELLIAN\Toolbar\toolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = rp.edu.sg
O17 - HKLM\Software\..\Telephony: DomainName = rp.edu.sg
O17 - HKLM\System\CCS\Services\Tcpip\..\{1FBB5F76-196D-4C62-B95F-1BF598A85A1F}: NameServer = 10.60.20.11 10.60.20.12
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = rp.edu.sg
O17 - HKLM\System\CS2\Services\Tcpip\..\{1FBB5F76-196D-4C62-B95F-1BF598A85A1F}: NameServer = 10.60.20.11 10.60.20.12
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = rp.edu.sg
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Genesis Streaming Service - Unknown owner - C:\Program Files\WOW Vision\Genesis Client\WPGApplicationLauncher.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: O2Flash Memory Service (O2Flash) - O2Micro International - C:\WINDOWS\system32\o2flash.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 8359 bytes


This is my log, my error is the frequent error of explorer.exe and requires it to be closed, and DrWatson Post Modem requesting it to be closed too.
And it will hang after that. Try running virus scan and registry clean, but it don't work. So i think it's time to for to request some help.
Thanks in advance~! Just to add on , i did a malware scan and avg scan and there was no virus detected. Do i have to post the logs down, because i don't know if there is something in it which i can't notice.

Edited by hide-x, 09 January 2009 - 10:30 AM.


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#2 Hoov

Hoov

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Posted 22 January 2009 - 04:35 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Go to the add remove program control panel and uninstall ANYTHING that begins with Trellian. Let me know if that does anything.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

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Posted 27 January 2009 - 12:34 PM

if you still need help, please post something here to let me know you are still interested. If I don't hear anything in the next couple days, then this thread will be closed.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#4 Hoov

Hoov

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Posted 03 February 2009 - 08:24 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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