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Trojan.Fakeavalert HELP!

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3 replies to this topic

#1 Jeff1999


  • Members
  • 1 posts
  • Local time:09:37 PM

Posted 08 January 2009 - 05:56 PM

I, perhaps mistakenly, searched the internet for help w/ my Trojan.Fakeavalert and found this forum. I then proceeded to follow the instructions given to another user by one of your administrators per http://www.bleepingcomputer.com/forums/t/165275/infected-with-trojanfakeavalert/

Below are both my logs. If someone could please analyze them accordingly, I would greatly appreciate it.

ComboFix 09-01-08.01 - Jeff 2009-01-08 17:04:34.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.96 [GMT -5:00]
Running from: c:\documents and settings\Jeff\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

c:\documents and settings\Jeff\Local Settings\Temporary Internet Files\QcBarK_Tmp.txt
c:\documents and settings\Jeff\Local Settings\Temporary Internet Files\QcBarL_Tmp.txt
c:\documents and settings\Jeff\Local Settings\Temporary Internet Files\QcBarT_Tmp.txt

((((((((((((((((((((((((( Files Created from 2008-12-08 to 2009-01-08 )))))))))))))))))))))))))))))))

2009-01-08 16:16 . 2009-01-08 16:16 d-------- c:\documents and settings\Jeff\Application Data\Malwarebytes
2009-01-08 16:16 . 2009-01-04 18:41 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2009-01-08 16:16 . 2009-01-04 18:41 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2009-01-08 16:15 . 2009-01-08 16:15 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-02 13:04 . 2009-01-02 17:38 d-------- c:\documents and settings\Dad\Application Data\dvdcss
2008-12-22 15:08 . 2008-12-22 15:08 d-------- c:\documents and settings\Dad\Application Data\vlc

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2008-12-13 18:26 --------- d-----w c:\documents and settings\Jeff\Application Data\Lavasoft
2008-11-17 00:08 --------- d-----w c:\program files\AIM6
2008-11-17 00:08 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-17 00:08 --------- d-----w c:\documents and settings\All Users\Application Data\acccore
2008-11-17 00:07 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2004-02-24 09:58 55,808 ----a-w c:\documents and settings\Jeff\Application Data\GDIPFONTCACHEV1.DAT

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"Aim6"="c:\program files\AIM6\aim6.exe" [2008-10-21 50472]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-04-24 4616192]
"diagent"="c:\program files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 135264]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-14 28672]
"DwlClient"="c:\program files\Common Files\Dell\EUSW\Support.exe" [2004-05-27 323584]
"Dell AIO Printer A940"="c:\program files\Dell AIO Printer A940\dlbabmgr.exe" [2003-02-17 86102]
"yhqjuaxl"="c:\windows\dorawpaw.exe" [2003-12-19 0]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 28672]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2007-01-24 104128]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\movedf~1\SYMANT~1\VPTray.exe" [2006-09-27 125168]
"QuickTime Task"="c:\moved files\Quicktime\qttask.exe" [2007-04-27 282624]
"iTunesHelper"="c:\moved files\iTunes\7.2\iTunesHelper.exe" [2007-06-01 257088]
"D-Link AirPlus G"="c:\program files\D-Link\AirPlus G\AirGCFG.exe" [2005-03-18 1228800]
"ANIWZCS2Service"="c:\program files\ANI\ANIWZCS2 Service\WZCSLDR2.exe" [2004-12-16 49152]

c:\documents and settings\Jeff\Start Menu\Programs\Startup\
DLHelperEXE.exe [2004-09-10 196608]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2003-09-03 24576]
Post-itr Software Notes Lite.lnk - c:\moved files\Post-It Notes\PsnLite.exe [2004-10-15 2080768]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ctmp3"= c:\windows\System32\ctmp3.acm

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
--a------ 2002-12-17 12:28 684032 c:\program files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DIGStream]
--a------ 2005-05-18 13:49 282624 c:\program files\DIGStream\digstream.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a------ 2003-11-13 17:28 53248 c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"EnableFirewall"= 0 (0x0)

"c:\\Moved Files\\DC++\\DCPlusPlus.exe"=
"c:\\Program Files\\Dell\\Support\\Alert\\bin\\AlertView.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Moved Files\\iTunes\\7.2\\iTunes.exe"=

R2 Service Secured;Secure HTTP; [x]
R3 EraserUtilDrv10633;EraserUtilDrv10633; [x]
R3 SavRoam;SavRoam;c:\moved files\Symantec 06\SavRoam.exe [2006-09-27 116464]
R3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\Drivers\usbbc.sys [2003-07-01 15576]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);c:\windows\system32\DRIVERS\A3AB.sys [2005-03-22 450400]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-05 99376]

--- Other Services/Drivers In Memory ---

*Deregistered* - ALG
*Deregistered* - ANIWZCSdService
*Deregistered* - AudioSrv
*Deregistered* - Automatic LiveUpdate Scheduler
*Deregistered* - BITS
*Deregistered* - ccEvtMgr
*Deregistered* - ccSetMgr
*Deregistered* - CiSvc
*Deregistered* - Creative Service for CDROM Access
*Deregistered* - CryptSvc
*Deregistered* - DcomLaunch
*Deregistered* - DefWatch
*Deregistered* - Dhcp
*Deregistered* - dmio
*Deregistered* - dmload
*Deregistered* - dmserver
*Deregistered* - Dnscache
*Deregistered* - eeCtrl
*Deregistered* - EraserUtilRebootDrv
*Deregistered* - ERSvc
*Deregistered* - EventSystem
*Deregistered* - Fastfat
*Deregistered* - FastUserSwitchingCompatibility
*Deregistered* - Fax
*Deregistered* - Fips
*Deregistered* - FltMgr
*Deregistered* - Ftdisk
*Deregistered* - Gpc
*Deregistered* - helpsvc
*Deregistered* - HTTP
*Deregistered* - HTTPFilter
*Deregistered* - i2omgmt
*Deregistered* - ImapiService
*Deregistered* - IpNat
*Deregistered* - iPod Service
*Deregistered* - IPSec
*Deregistered* - KSecDD
*Deregistered* - lanmanserver
*Deregistered* - LexBceS
*Deregistered* - LiveUpdate
*Deregistered* - LmHosts
*Deregistered* - mdmxsdk
*Deregistered* - mmc_2K
*Deregistered* - mnmdd
*Deregistered* - Mouclass
*Deregistered* - MountMgr
*Deregistered* - MRxDAV
*Deregistered* - Msfs
*Deregistered* - mssmbios
*Deregistered* - Mup
*Deregistered* - NAVENG
*Deregistered* - NAVEX15
*Deregistered* - NDIS
*Deregistered* - NdisTapi
*Deregistered* - Ndisuio
*Deregistered* - NdisWan
*Deregistered* - NDProxy
*Deregistered* - NetBT
*Deregistered* - Netman
*Deregistered* - Nla
*Deregistered* - Npfs
*Deregistered* - Ntfs
*Deregistered* - Null
*Deregistered* - NVSvc
*Deregistered* - omci
*Deregistered* - ParVdm
*Deregistered* - PfModNT
*Deregistered* - PolicyAgent
*Deregistered* - PptpMiniport
*Deregistered* - ProtectedStorage
*Deregistered* - PSched
*Deregistered* - RasAcd
*Deregistered* - Rasl2tp
*Deregistered* - RasMan
*Deregistered* - RasPppoe
*Deregistered* - Raspti
*Deregistered* - RDPCDD
*Deregistered* - rdpdr
*Deregistered* - RemoteRegistry
*Deregistered* - RpcSs
*Deregistered* - SamSs
*Deregistered* - SAVRT
*Deregistered* - SAVRTPEL
*Deregistered* - Schedule
*Deregistered* - seclogon
*Deregistered* - SENS
*Deregistered* - SharedAccess
*Deregistered* - ShellHWDetection
*Deregistered* - SPBBCDrv
*Deregistered* - SPBBCSvc
*Deregistered* - Spooler
*Deregistered* - sr
*Deregistered* - srservice
*Deregistered* - Srv
*Deregistered* - SSDPSRV
*Deregistered* - stisvc
*Deregistered* - swenum
*Deregistered* - Symantec AntiVirus
*Deregistered* - SymEvent
*Deregistered* - SYMTDI
*Deregistered* - TapiSrv
*Deregistered* - Tcpip
*Deregistered* - TermDD
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TrkWks
*Deregistered* - UdfReadr_xp
*Deregistered* - Update
*Deregistered* - VgaSave
*Deregistered* - Viewpoint Manager Service
*Deregistered* - VolSnap
*Deregistered* - w32time
*Deregistered* - Wanarp
*Deregistered* - WebClient
*Deregistered* - winmgmt
*Deregistered* - WMDM PMSP Service
*Deregistered* - WmiApSrv
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WudfPf
*Deregistered* - WudfSvc
*Deregistered* - WZCSVC
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MSMSGS - c:\program files\Messenger\msmsgs.exe
MSConfigStartUp-HostManager - c:\program files\Common Files\AOL\1130807185\ee\AOLSoftware.exe
MSConfigStartUp-zzb - c:\windows\System32\zzb.exe

------- Supplementary Scan -------
uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mStart Page = hxxp://www.dellnet.com/
uInternet Connection Wizard,ShellNext = wmplayer.exe
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: {{FA4904B4-1FAF-4afd-886C-C19D2297BA62} - c:\moved files\Poker\MPPoker.exe

O16 -: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
c:\windows\Downloaded Program Files\DirectAnimation Java Classes.osd

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
FF - ProfilePath - c:\documents and settings\Jeff\Application Data\Mozilla\Firefox\Profiles\08jecdsh.default\
FF - prefs.js: browser.startup.homepage - hxxp://go.uconn.edu/
FF - plugin: c:\moved files\Mozilla\plugins\np-mswmp.dll
FF - plugin: c:\moved files\Mozilla\plugins\npitunes.dll
FF - plugin: c:\moved files\Mozilla\plugins\npunagi2.dll
FF - plugin: c:\moved files\Mozilla\plugins\npViewpoint.dll
FF - plugin: c:\moved files\Quicktime\Plugins\npqtplugin.dll
FF - plugin: c:\moved files\Quicktime\Plugins\npqtplugin2.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll


catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-08 17:10:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

DwlClient = c:\program files\Common Files\Dell\EUSW\Support.exe?l?e?s?\?D?e?l?l?\?E?U?S?W?\?S?u?p?p?o?r?t?.?e?x?e???x???x???????????????????x???8???????x???x???????????x???????????x???x??????????????????????????????????????????w????????????j??w????x???x??????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

Completion time: 2009-01-08 17:16:46
ComboFix-quarantined-files.txt 2009-01-08 22:16:04

Pre-Run: 19,092,770,816 bytes free
Post-Run: 20,335,534,080 bytes free

[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

264 --- E O F --- 2008-06-21 15:53:36

Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 5.1.2600 Service Pack 2

1/8/2009 4:39:21 PM
mbam-log-2009-01-08 (16-39-21).txt

Scan type: Quick Scan
Objects scanned: 70277
Time elapsed: 17 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWay (Adware.MyWay) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\smdat32a.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

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#2 Hoov


  • Malware Response Team
  • 3,519 posts
  • Location:Mikado Michigan
  • Local time:10:37 PM

Posted 22 January 2009 - 03:53 PM

First please don't use scanners like combofix without direction, you can irreparably harm your system.

Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

It has been a while since you posted your log, if you still want help could you please post a new one?
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov


  • Malware Response Team
  • 3,519 posts
  • Location:Mikado Michigan
  • Local time:10:37 PM

Posted 27 January 2009 - 12:40 PM

if you still need help, please post something here to let me know you are still interested. If I don't hear anything in the next couple days, then this thread will be closed.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#4 Hoov


  • Malware Response Team
  • 3,519 posts
  • Location:Mikado Michigan
  • Local time:10:37 PM

Posted 03 February 2009 - 10:24 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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