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nt authority system shutdown


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3 replies to this topic

#1 babylovemomma

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Posted 08 January 2009 - 05:53 PM

I have been fighting with my computer for a few weeks. I was infected with Virtumonde and Vundo which would not allow me to update antivirus programs. I used avast boot scan to get rid of that. Now, every time i boot up, i get a popup window that says NT authority System shutdown, the system will shut down in XX seconds. The only way i am accessing the internet is through Safe Mode with networking. I am unable to update through Windows Update in this mode apparently. I also tried the FixBlast scanner suggested when i googled the Shutdown problem which turned up nothing. The Windows Hotfix suggested only tells me that it can not be installed when
Windows Service Packs are present. All of my antispyware/antivirus turn up nothing when scanning, which again I can only access in Safe Mode. I downloaded Comodo Firewall. Any help would be greatly appreciated!! Thanks in advance.

DDS (Ver_09-01-07.01) - NTFSx86 NETWORK
Run by Administrator at 17:41:11.17 on Thu 01/08/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.157 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated)
AV: avast! antivirus 4.8.1296 [VPS 090106-1] *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.sony.com/vaiopeople
uSearch Bar =
uDefault_Search_URL =
uDefault_Page_URL =
mDefault_Page_URL = hxxp://www.google.com
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uSearchAssistant =
mSearchAssistant = hxxp://www.google.com
mCustomizeSearch = hxxp://www.google.com
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: NoExplorer - No File
BHO: {B8D2357B-56EA-49DD-BF82-A8D67F72DD0D} - No File
BHO: {C6B98069-CADC-41EF-8069-31F116B3F09D} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
TB: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [VAIO Update 2] "c:\program files\sony\vaio update 2\VAIOUpdt.exe" /Stationary
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Auction Agent]
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [Ulead Quick-Drop] "c:\program files\ulead systems\ulead dvd moviefactory 4.0 disc creator tbyb\ulead quick-drop 1.0\Quick-Drop.exe" WINDOWCALL
mRun: [USIUDF_Eject_Monitor] c:\program files\common files\ulead systems\dvd\USISrv.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HostManager] c:\program files\common files\aol\1147911678\ee\AOLSoftware.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [Pure Networks Port Magic] "c:\progra~1\purene~1\portma~1\PortAOL.exe" -Run
mRun: [SsAAD.exe] c:\progra~1\sony\sonics~1\SsAAD.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ISW.exe] "c:\program files\at&t\internet security wizard\ISW.exe" /AUTORUN
mRun: [HelpCenter4.1] c:\program files\fastaccessdsl\helpcenter43\bin\sprtcmd.exe /P HelpCenter4.1
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\elizabeth\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: ssqQjJcA - ssqQjJcA.dll
AppInit_DLLs: uaxqsm.dll,avgrsstx.dll bqfong.dll isrepd.dll qezrmr.dll aynqcv.dll feppwp.dll rsiqxg.dll c:\windows\system32\guard32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-1-3 111184]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-1-3 254040]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-1-3 352920]
S4 apoi1vlmjwb.sys;apoi1vlmjwb.sys;c:\windows\system32\drivers\apoi1vlmjwb.sys [2004-11-15 79872]
S4 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-1-3 20560]
S4 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-1-3 155160]
S4 e1ewbldv6tv.sys;e1ewbldv6tv.sys;\??\c:\windows\system32\drivers\e1ewbldv6tv.sys --> c:\windows\system32\drivers\e1ewbldv6tv.sys [?]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]

=============== Created Last 30 ================

2009-01-07 07:36 147,192 a------- c:\windows\system32\guard32.dll
2009-01-07 07:36 101,776 a------- c:\windows\system32\drivers\cmdguard.sys
2009-01-07 07:36 31,504 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-01-07 07:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\comodo
2009-01-07 07:36 <DIR> --d----- c:\program files\COMODO
2009-01-07 07:16 <DIR> --d----- c:\program files\Trend Micro
2009-01-06 17:29 54,156 a---h--- c:\windows\QTFont.qfn
2009-01-06 17:29 1,409 a------- c:\windows\QTFont.for
2009-01-03 12:14 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-03 10:27 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-03 10:26 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-03 10:26 <DIR> --d----- c:\program files\crusty
2009-01-03 09:42 <DIR> --d----- c:\program files\SpywareBlaster
2009-01-03 07:47 664 a------- c:\windows\system32\d3d9caps.dat
2009-01-02 07:15 11 a------- c:\windows\system32\uninstall.mybho
2008-12-30 20:51 <DIR> --d----- c:\program files\CCleaner
2008-12-29 21:56 <DIR> --d----- C:\VundoFix Backups
2008-12-29 06:52 33,832 a------- c:\windows\system32\muvyqcqv.exe
2008-12-28 21:15 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2008-12-28 21:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2008-12-24 11:21 10,520 a------- c:\windows\system32\avgrsstx.dll.install_backup
2008-12-24 11:20 <DIR> --d----- c:\program files\AVG
2008-12-24 11:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2008-12-22 19:02 441 a------- c:\windows\system32\TDSSpqxt.dat

==================== Find3M ====================

2009-01-03 09:33 79,872 a------- c:\windows\system32\drivers\apoi1vlmjwb.sys
2008-12-04 09:34 410,984 a------- c:\windows\system32\deploytk.dll
2008-11-13 19:56 110,420 a------- c:\windows\hpoins11.dat
2008-11-08 15:54 157,652 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2008-11-08 15:54 83,615 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 15:38 826,368 a------- c:\windows\system32\wininet.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2005-07-10 14:39 774,144 a------- c:\program files\RngInterstitial.dll

============= FINISH: 17:42:02.48 ===============

Attached Files



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#2 Hoov

Hoov

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  • Location:Mikado Michigan
  • Local time:04:08 PM

Posted 22 January 2009 - 03:51 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

It has been a while since you posted your log, if you still want help could you please post a new one?

According to the scan, you have to AV scanners active. This is a bad idea. It is like mixing propane and a campfire. You should turn one of them off.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

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Posted 27 January 2009 - 12:40 PM

if you still need help, please post something here to let me know you are still interested. If I don't hear anything in the next couple days, then this thread will be closed.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#4 Hoov

Hoov

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Posted 03 February 2009 - 10:25 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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