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Malware Won't Let Anti-Malware Run, and Redirects to Malicious Websites


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3 replies to this topic

#1 cougkyle

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Posted 08 January 2009 - 03:54 PM

Somehow I got redirected to a site that gave my a virus/malware, even though pop-up blocker was enabled. I knew somthing was up, so I decided to run Spybot, but it wouldn't launch. i rebooted and tried to launch again...no luck. I then uninstalled Spybot, and went to Safer-Networking website to redownload, but the site was blocked. Norton blocked. McAfee blocked. Trend Micro blocked.

To make things stranger, when I search for these using Google, then click on anti-virus websites, I get redirected to something strange...every time.

The only site I could go to was Microsoft One Care, which did a scan of my computer from the MS website, but it found nothing.

Using a different computer, I was able to download Stinger, burn it to a CD, then run it on my computer, but it found nothing.

I then burned another CD with HijackThis, but it wouldn't launch on my computer. When I renamed the file to banklogin.exe, it was able to install.

It seems that I was able to install Malwarebytes' Anti-Malware, but it doesn't seem to launch, no matter how many times I reboot the computer.

Because I can't log into this website from my infected computer, it would be difficult to transfer Hijackthis results to this forum.

My computer (when not running Stinger, HijackThis, or other programs) is utilizing the Ariva AntiVir Personal anti-virus software.

Any help/ideas would be greatly appreciated!

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#2 extremeboy

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Posted 08 January 2009 - 04:53 PM

Hello cougkyle and welcome to BC!! :thumbsup:

Please do not post the Hijackthis log in this forum. Hijackthis logs are supposed to be posted in this forum.

Experts there will help you deal with your Hijackthis log.

Because I can't log into this website from my infected computer, it would be difficult to transfer Hijackthis results to this forum.

Well you can burn that file onto a CD and transfer it to your clean machine. However, if you don't have a CD Burner on your infected machine then you can burn a CD Burner program from your clean machine and then transfer it to your infected machine. After that you can install it using your infected machine and burn the hijackthis log using your infected machine and transfer the file to your clean machine. Then you can post the logs in to the HJT-Malware removal forum I mentioned above.. :flowers:

Hope that helps you.

With Regards,
Extremeboy
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#3 cougkyle

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Posted 08 January 2009 - 05:22 PM

Thanks a bunch. New topic start in the forum you requested, with the Hijackthis data.

Kyle

#4 Orange Blossom

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Posted 08 January 2009 - 11:02 PM

Hello cougkyle,

Now that you have that log log posted here: http://www.bleepingcomputer.com/forums/t/193496/malware-wont-let-anti-malware-run-and-redirects-to-malicious-websites/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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