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Infected with Trojan Vundo.H


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4 replies to this topic

#1 averwynn

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Posted 08 January 2009 - 03:10 PM

Hi,
My laptop has been infected with Trojan Vundo.H - it is manifesting as pop ups for AntiVirus 2009, often enought to make websurfing almost impossible. I find that I can clean up the problem for a few hours by running Malewarebytes Anti-maleware program, but it always returns less than a day after. I have also tried a few other free antivirus/maleware programs but with even less success. I think the program must be hiding somewhere that these programs are not finding, but my computer knowledge is spotty at best, and I am unable to figure out what to do next - short of dropping the laptop in some computer repair shop and finding myself minus a couple hundred dollars. I hope someone can help me.
DG
ps. I cannot seem to get the dds program to work properly, it is downloaded and installed to my desktop, but when I try to run the scan, it just never finishes and the reports never pop up (I let it run for over 10 minutes). I may have a script-blocker, but am not sure, and have no idea how to turn it off if I do.

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#2 boopme

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Posted 08 January 2009 - 03:55 PM

Welcome
Sometimes these malware get into a protected place in the machine,maybe a driver or service. Well when this occurs the best approach is to produce an HJT log. so please follow the instructions in this guide Preparation Guide For Use Before Using Hijackthis.
Post that complete log into this forum HijackThis Logs and Virus/Trojan/Spyware/Malware Removal and NOT here,thanks.
Click on Nerw Topic,name the log and copy/paste it in. if you have questions about this process ask them here.
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#3 averwynn

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Posted 08 January 2009 - 04:33 PM

Hi,
My laptop has been infected with Trojan Vundo.H - it is manifesting as pop ups for AntiVirus 2009, often enough to make websurfing almost impossible. I find that I can clean up the problem for a few hours by running Malewarebytes Anti-maleware program, but it always returns less than a day after. I have also tried a few other free antivirus/maleware programs but with even less success. I think the program must be hiding somewhere that these programs are not finding, but my computer knowledge is spotty at best, and I am unable to figure out what to do next - short of dropping the laptop in some computer repair shop and finding myself minus a couple hundred dollars. I hope someone can help me.

I cannot seem to get the dds program to work properly, it is downloaded and installed to my desktop, but when I try to run the scan, it just never finishes and the reports never pop up (I let it run for over 10 minutes). I may have a script-blocker, but am not sure, and have no idea how to turn it off if I do. Besides this step, which I cannot complete without further advice, I have completed all other tasks requested in the pre-posting guide.

#4 boopme

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Posted 08 January 2009 - 05:22 PM

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.

Close all applications and windows so that you have nothing open and are at your Desktop.
Double-click on RSIT.exe to start the program.
If using Windows Vista, be sure to Run As Administrator.
Click Continue after reading the disclaimer screen.
Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
When the scan is complete, a text file named log.txt will automatically open in Notepad.
Please start a new topic and post your log in the HijackThis Logs and Malware Removal forum, NOT here.
Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.

If RSIT did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Orange Blossom

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Posted 08 January 2009 - 10:46 PM

Hello averwynn,

For the sake of continuity and to avoid confusion, I have merged your second topic in the Am I Infected forum to the first one.

I see that you have been successful in creating and posting the RSIT log here: http://www.bleepingcomputer.com/forums/t/193533/infected-with-trojan-vundoh/

Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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