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Trojan horse Clicker.PHK


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15 replies to this topic

#1 AIMS

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Posted 08 January 2009 - 02:29 PM

Sorry guys/gals,

Now that I am in the right forum here's what's happening.

I am using Windows XP Professional.

I get this message every 10 or so seconds whenever something is opened, mostly the internet or e-mail.

It is from AVG - Resident Shield alert

Mulltiple Threat Detection

File name: C:\windows\system32\asferrord.dll
Threatname: Trojan horse Clicker.PHK
Detected on open

The same information is listed for each threat 1,2,3,4

It the gives you the option to remove or ignore. Checking remove does obviously not remove it.

Please let me know my options when you have time, thanks.

BC AdBot (Login to Remove)

 


#2 quietman7

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Posted 08 January 2009 - 02:33 PM

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes. Click this link to see a list of programs that should be disabled.

Edited by quietman7, 08 January 2009 - 02:34 PM.

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#3 AIMS

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Posted 08 January 2009 - 03:10 PM

Here's the log.



Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 5.1.2600 Service Pack 2

1/8/2009 2:07:31 PM
mbam-log-2009-01-08 (14-07-31).txt

Scan type: Quick Scan
Objects scanned: 52149
Time elapsed: 5 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 AIMS

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Posted 08 January 2009 - 03:32 PM

I know the log does not show any items found but since the scan was completed the threat message has not appeared?

Edited by AIMS, 08 January 2009 - 03:33 PM.


#5 quietman7

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Posted 09 January 2009 - 08:19 AM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform the above instructions in normal mode.
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#6 AIMS

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Posted 09 January 2009 - 12:07 PM

Okay here is the log from the SUPERAntiSpyware Scan log.

I did get the same virus threat message from AVG when I went on to the internet to post this message.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/09/2009 at 11:00 AM

Application Version : 4.24.1004

Core Rules Database Version : 3702
Trace Rules Database Version: 1678

Scan type : Custom Scan
Total Scan Time : 01:44:43

Memory items scanned : 176
Memory threats detected : 1
Registry items scanned : 5103
Registry threats detected : 8
File items scanned : 29864
File threats detected : 2

Trojan.Unclassified/SMVERI32
C:\WINDOWS\SYSTEM32\ASFERRORD.DLL
C:\WINDOWS\SYSTEM32\ASFERRORD.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}
HKCR\CLSID\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}
HKCR\CLSID\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}#Version
HKCR\CLSID\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}#Flags
HKCR\CLSID\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}\InprocServer32
HKCR\CLSID\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}\InprocServer32#ThreadingModel
HKU\S-1-5-21-343818398-1580436667-682003330-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CA13F6A1-10FA-4D6F-9D68-E53C67F50950}
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\vwbkgqab
C:\WINDOWS\SYSTEM32\ASFERRORD.DLL.BAK

Edited by AIMS, 09 January 2009 - 12:08 PM.


#7 quietman7

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Posted 09 January 2009 - 09:36 PM

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "safe mode".
-- Post the log in your next reply and let us know how your computer is running.
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#8 AIMS

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Posted 10 January 2009 - 11:49 AM

Here is the Dr. Web log.

I still get the AVG threat message when I go on-line, other than that the computer is running much faster in every other program.

data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\user\Desktop\ComboFix.exe\data002;Program.PsExec.171;;
data002;C:\Documents and Settings\user\Desktop\ComboFix.exe;Archive contains infected objects;;
ComboFix.exe;C:\Documents and Settings\user\Desktop;Archive contains infected objects;Moved.;
eulupiqm.dat;C:\WINDOWS\system32\drivers;Trojan.NtRootKit.1524;Deleted.;
hpvwnegn.dat;C:\WINDOWS\system32\drivers;Trojan.NtRootKit.511;Deleted.;

#9 power2thepeople

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Posted 10 January 2009 - 01:48 PM

What Tool bars do you have? its possible that one of them is virus or spyware.

Try using Avast free Home edition I think that it finds more viruses than avg. You get a 60-day trail before registering, ones you register it is still free.

#10 quietman7

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Posted 10 January 2009 - 03:26 PM

Did AVG provide a specific file name associated with this malware threat(s) and if so, where is it located (full file path) at on your system?
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#11 AIMS

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Posted 12 January 2009 - 08:55 AM

This is what it lists:

File name: C:\windows\system32\asferrord.dll
Threatname: Trojan horse Clicker.PHK
Detected on open

#12 quietman7

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Posted 12 January 2009 - 09:26 AM

ASFERRORD.DLL: Fraudulent Security Program

MBAM has a built-in FileAssassin feature for removing stubborn malware files.
  • Go to the "More Tools" tab and click on the "Run Tool" button
  • Browse to the location of the file(s) to remove using the drop down box next to "Look in:" at the top.
    • C:\Windows\system32\asferrord.dll <- this file
  • When you find the file(s), click "Open".
  • You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
  • If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to serious problems with your operating system.


Edited by quietman7, 12 January 2009 - 09:27 AM.

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#13 AIMS

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Posted 12 January 2009 - 10:40 AM

I ran it on the specified file twice, both times it said it could not be removed and that a reboot was required to finish the operation. I rebooted both times and it is still there and I still receive the message from AVG.

#14 quietman7

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Posted 12 January 2009 - 11:06 AM

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is another hidden piece of malware which has not been detected that protects other malicious files and registry keys so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your log in the thread titled "Post in this thread when you haven't received an answer in five days.".
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#15 AIMS

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Posted 13 January 2009 - 02:06 PM

Here is the link to the other forum.

Quietman7, I appreciate all of your time and help up to this point, thank you.

http://www.bleepingcomputer.com/forums/t/194864/trojan-horse-clickerphk/




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