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Reboot at Welcome screen


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#1 Mjisenior

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Posted 08 January 2009 - 01:39 PM

Hello and thanks in advance to anyone who attempts to help :flowers:

I've got XP pro with sp2 and when I start up I get to the welcome screen and then I just get a reboot. If I choose last known settings that worked I can load fine and use Windows normally. I can't login to safe mode either - it loads to the black screen with my mouse pointer and then shows a windows welcome screen and get the reboot.
I have had a large amount of spyware and have cleaned up much of it with tools such as SDFix, Roguefix, SpybotS&D, Mbam and some of the other malware tools that are obtained through SDFix.
I've checked all my hardware using memtest and a totally different stick of ram, cloned my hard drive to a new drive, tried a new psu and have all failed :thumbsup: I have also tried to get it to blue screen or display any type of error so I can find out what is causing the reboot but it does not seem to blue screen and I have changed settings so that it should not reboot on system error.
I have just limited knowledge and don't seem to know what to do. Any help is greatly appreciated!

Edited by Mjisenior, 08 January 2009 - 01:44 PM.


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#2 hamluis

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Posted 08 January 2009 - 03:07 PM

Hi :thumbsup:, take a look: Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Louis

#3 Mjisenior

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Posted 08 January 2009 - 04:20 PM

Thanks Louis. I did attempt a chkdsk /r with a fixboot and a fixmbr. Sorry, I should have put that in my post as well :thumbsup: Have tried so many things now - even attempted a repair of the os which didnt do squat lol

#4 hamluis

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Posted 08 January 2009 - 04:50 PM

Well...if you weren't able to login at all...I'd suggest doing a clean install.

In fact, (IMO) that still seems the road to travel...based on all that you have done and tried.

A clean install gives a much better base from which to immediately diagnose what might be wrong, whereas...so much has transpired now that I think it would be strictly luck for any success in figuring out what might be wrong...if there's only one thing wrong.

Louis




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