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Antivirus 2009 - Internet Explorer Issue


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#1 ghock

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Posted 08 January 2009 - 12:16 PM

I have a computer that recently infected by Antivirus 2009....I came here and followed your guide and it worked great...but....when I try to use Internet Explorer it comes up with that "active antivirus 2009" links and what not. Wondering if I could get some help fixing this....thanks...

I have uploaded both my hijackthis log and ComboFix log.

Thanks

Attached Files


Edited by ghock, 09 January 2009 - 11:25 AM.


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#2 ghock

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Posted 08 January 2009 - 02:20 PM

I also noticed they a program by the name of Registry Optimax on the PC...anyone heard of this before? Is this part of Antivirus 2009?

#3 Grinler

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Posted 09 January 2009 - 11:35 AM

Never heard of Registry Optimax. See if you can uninstall it from the Add or Remove Programs control panel.

Then,

* Open notepad - don't use any other texteditor than notepad or the script will fail.
Copy/paste the text in the quotebox below into notepad:

File::
c:\windows\system32\winsystems.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0B014B81-4E12-46F9-806F-55867AF8FD3C}]


Save this as the txtfile CFScript

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

Posted Image

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply[/b].

Also tell me if IE is back to normal.

#4 ghock

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Posted 09 January 2009 - 11:57 AM

Ya I uninstalled that Registry Optimax program...was just wondering about it.....

Well I think you fixed it for me...I used that script and it looks to be running good now...I am no longer getting the Antivirus 2009 links...and the fake Google tips.

I have uploaded the new ComboFix log file...

I can't thank you enough...I have been pulling my hair out trying to figure out why just that part was staying...and Malwarebytes/AVG/ad-ware could not get rid of it.....

Once again Thanks!!!!!

Attached Files


Edited by ghock, 09 January 2009 - 11:58 AM.


#5 Grinler

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Posted 09 January 2009 - 12:01 PM

Now that your clean:

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here for your particular Windows Version:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

or

Windows Vista System Restore Guide


Renable system restore with instructions from tutorial above


Next,

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


I am closing this topic. Please message a moderator if you need it reopened.

Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!




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