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Infexted with multiple trojans (Started with Renos.GA)


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12 replies to this topic

#1 bkmckenzie

bkmckenzie

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Posted 08 January 2009 - 09:02 AM

On 1/1/09 I got redirected to a bad site doing some google searches. Windows Onecare notified me of an issue and supposedly cleaned it. however since then I have been getting firewall messages on different programs trying to connect to the internet and one care is finding trojans on a regular basis now even without doing any browsing to new sites. I suspect there is something else that is being missed by Onecare. I have run Spyware Doctor and AdAware as well but no success. Some of the trjans detected have been:

TrojanDownloader:Win32/Renos.GA
Trojan:Win32/Vundo.gen!C
Trojan:Win32/Punad.B
Trojan:Win32/Alureon.gen!J
TrojanDownloader:Win32/Swif.M
Trojan:Win32/Agent.ET

Please let me know what I can do. Thanks!

DDS Log


DDS (Ver_09-01-07.01) - NTFSx86
Run by Kevin McKenzie at 7:39:36.78 on Thu 01/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1043 [GMT -6:00]

AV: Windows Live OneCare *On-access scanning enabled* (Updated)
FW: Windows Live OneCare Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2M1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\HeavyWeather\HeavyWeatherPublisher.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\PerSono\perstray.exe
C:\Program Files\Escient\FireBall PC\fireball.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Downloads\HijackThis\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = about:blank
mSearch Bar =
uSearchAssistant = hxxp://www.google.com/ie
uCustomizeSearch =
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\progra~1\yahoo!\common\yhexbmesus.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [HeavyWeatherPublisher] c:\heavyweather\HeavyWeatherPublisher.exe -minimized
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [EA Core] c:\program files\electronic arts\eadm\Core.exe -silent
uRun: [Nokia.PCSync] "c:\program files\nokia\nokia pc suite 7\PCSync2.exe" /NoDialog
uRun: [PC Suite Tray] "c:\program files\nokia\nokia pc suite 7\PCSuite.exe" -onlytray
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Auto EPSON Stylus Photo RX600 on Babs] c:\windows\system32\spool\drivers\w32x86\3\e_s4i2m1.exe /p37 "auto epson stylus photo rx600 on babs" /o17 "\\babs\EPSONRX600" /M "Stylus Photo RX600"
mRun: [EPSON Stylus Photo RX600] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2M1.EXE /P24 "EPSON Stylus Photo RX600" /O6 "USB001" /M "Stylus Photo RX600"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [OneCareUI] "c:\program files\microsoft windows onecare live\winssnotify.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
dRun: [Nokia.PCSync] "c:\program files\nokia\nokia pc suite 6\PcSync2.exe" /NoDialog
StartupFolder: c:\docume~1\kevinm~1\startm~1\programs\startup\fireba~1.lnk - c:\program files\escient\fireball pc\fireball.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\perstray.lnk - c:\program files\persono\perstray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
Trusted Zone: oracle.com\conference
Trusted Zone: toontown.com\account
Notify: AtiExtEvent - Ati2evxx.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\ewido anti-spyware 4.0\shellexecutehook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kevinm~1\applic~1\mozilla\firefox\profiles\6q9fqvba.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\gametap\bin\release\npgametaptool.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJPI150_04.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPOJI610.dll

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2008-2-11 40840]
R1 AluriaFilter;AluriaFilter;c:\windows\system32\drivers\AlurFltr.sys [2005-5-11 43776]
R1 ewido anti-spyware 4.0 driver;ewido anti-spyware 4.0 driver;c:\program files\ewido anti-spyware 4.0\guard.sys [2006-6-16 3968]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2008-2-11 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2008-2-11 81288]
R4 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-11 124832]
R4 ewido anti-spyware 4.0 guard;ewido anti-spyware 4.0 guard;c:\program files\ewido anti-spyware 4.0\guard.exe [2006-6-16 172032]
R4 OcHealthMon;Windows Live OneCare Health Monitor;c:\program files\microsoft windows onecare live\OcHealthMon.exe [2008-11-5 25968]
R4 sdauxservice;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-2-11 356920]
R4 sdcoreservice;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2008-2-11 1079176]
R4 uacFlt;Plantronics USB Audio Adapter EQ Filter Driver;c:\windows\system32\drivers\uacflt.sys [2005-3-28 20296]
S3 MusCAudio;MusCAudio;c:\windows\system32\drivers\MusCAudio.sys [2008-11-4 23096]
S3 MusCVideo;MusCVideo;c:\windows\system32\drivers\MusCVideo.sys [2008-11-4 3768]
S3 RioDrv;Rio600 driver;c:\windows\system32\drivers\RIODRV.SYS [2004-8-4 12032]
S3 RIOXDRV;SONICblue Rio generic driver XP+;c:\windows\system32\drivers\RIOXDRV.sys [2008-11-14 17152]
S4 ASCService;Aluria Security Center Spyware Eliminator Service;c:\progra~1\aluria~2\ascserv.exe --> c:\progra~1\aluria~2\ascserv.exe [?]

=============== Created Last 30 ================

2009-01-05 05:01 552 a------- c:\windows\system32\DO_NOT_DELETE.backupSetID
2009-01-01 21:48 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-01-01 21:47 <DIR> --d----- c:\documents and settings\kevin mckenzie\.housecall6.6
2008-12-12 10:16 742 a----r-- c:\windows\MSPPWSV.ini
2008-12-12 10:16 <DIR> --d----- C:\MSPPWSV

==================== Find3M ====================

2008-12-13 00:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-11-14 11:17 253,952 a------- c:\windows\system32\RIOWMSP.DLL
2008-11-14 11:17 17,152 a------- c:\windows\system32\drivers\RIOXDRV.sys
2008-10-24 05:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 18:18 2,302,017 a------- c:\windows\system32\GPhotos.scr
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 06:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-20 23:31 160,304 a------- c:\windows\undrnstl.exe
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 07:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 07:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 10:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-15 01:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe
2008-10-15 01:04 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-09-23 19:34 226,152 a------- c:\docume~1\kevinm~1\applic~1\GDIPFONTCACHEV1.DAT
2006-12-18 16:18 80 ---shr-- c:\windows\system32\2C42241FD1.dll
2006-05-03 03:06 163,328 ---shr-- c:\windows\system32\flvDX.dll
2007-02-21 04:47 31,232 ---shr-- c:\windows\system32\msfDX.dll
2008-03-16 06:30 216,064 ---shr-- c:\windows\system32\nbDX.dll
2008-08-04 23:38 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080520080806\index.dat

============= FINISH: 7:40:23.54 ===============

Attached Files



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#2 Hoov

Hoov

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Posted 22 January 2009 - 03:26 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma. Sorry it took so long to get you help.


Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

If you have a router, then when the computer is restarting, unhook the router from the internet, then do a reset of the router, and then when the computer and router are back up, make sure you change the default password with a strong password. If you have just an external modem, just unplug the power from it, wait 2 minutes, then plug it back in.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 bkmckenzie

bkmckenzie
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Posted 22 January 2009 - 05:38 PM

I downloaded and ran Malwarebytes. It removed 6 infections and restarted the system.

I have reset passwords on the Wireless Router and on the Watchguard SOO Firewall/router

Following is the log file from the Malwarebytes program.

Malwarebytes' Anti-Malware 1.33
Database version: 1682
Windows 5.1.2600 Service Pack 3

1/22/2009 4:24:49 PM
mbam-log-2009-01-22 (16-24-48).txt

Scan type: Full Scan (C:\|P:\|)
Objects scanned: 228188
Time elapsed: 1 hour(s), 29 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Please advise on the next steps and thanks for heping.

Kevin

#4 Hoov

Hoov

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Posted 22 January 2009 - 08:40 PM

Are your searches still getting redirected? If they are then We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#5 bkmckenzie

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Posted 23 January 2009 - 09:02 AM

I ran ComboFix. Below is the log file. During the reboot I noted that the Windows Data Execution Prevention (DEP) killed the Spooler Subsystem App. This is one thing I began seeing after I got infected but did not see before.

Again thanks for all your help. Also any suggestions for protecting my system will be appreciated.

Kevin

++++++++++++++++++++++++++++++++++++++++++++++++++++++

ComboFix 09-01-21.04 - Kevin McKenzie 2009-01-23 7:44:52.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1366 [GMT -6:00]
Running from: c:\downloads\ComboFix\ComboFix.exe
AV: Windows Live OneCare *On-access scanning disabled* (Updated)
FW: Windows Live OneCare Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Downloaded Program Files.\cnsload-3.0.1.357.dll
c:\windows\Downloaded Program Files.\cnsload.inf
c:\windows\setup.exe
c:\windows\system32\bszip.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ASCSERVICE
-------\Service_ASCService


((((((((((((((((((((((((( Files Created from 2008-12-23 to 2009-01-23 )))))))))))))))))))))))))))))))
.

2009-01-22 16:27 . 2009-01-22 16:27 <DIR> d-------- c:\documents and settings\All Users\Application Data\Electronic Arts
2009-01-22 14:34 . 2009-01-22 14:34 <DIR> d-------- c:\documents and settings\Kevin McKenzie\Application Data\Malwarebytes
2009-01-22 14:33 . 2009-01-22 14:34 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-22 14:33 . 2009-01-22 14:33 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-22 14:33 . 2009-01-14 16:11 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2009-01-22 14:33 . 2009-01-14 16:11 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2009-01-19 05:01 . 2009-01-19 05:01 552 --a------ c:\windows\SYSTEM32\DO_NOT_DELETE.backupSetID
2009-01-13 19:10 . 2009-01-13 19:48 <DIR> d-------- c:\program files\Crayon Physics Deluxe Demo
2009-01-13 19:10 . 2009-01-13 19:11 <DIR> d-------- c:\documents and settings\Kevin McKenzie\Application Data\Crayon Physics Deluxe
2009-01-08 11:46 . 2009-01-08 11:46 <DIR> d-------- c:\documents and settings\All Users\Application Data\Kaspersky Lab Setup Files
2009-01-01 21:48 . 2009-01-01 21:47 102,664 --a------ c:\windows\SYSTEM32\DRIVERS\tmcomm.sys
2009-01-01 21:47 . 2009-01-02 08:41 <DIR> d-------- c:\documents and settings\Kevin McKenzie\.housecall6.6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-23 13:50 --------- d-----w c:\program files\Steam
2009-01-23 13:38 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-01-23 10:45 --------- d-----w c:\program files\Spyware Doctor
2009-01-22 18:17 --------- d-----w c:\program files\Microsoft Windows OneCare Live
2009-01-15 03:50 --------- d-----w c:\documents and settings\Kevin McKenzie\Application Data\ZoomBrowser EX
2009-01-15 03:49 --------- d-----w c:\documents and settings\Kevin McKenzie\Application Data\CameraWindowDC
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-01 20:39 --------- d-----w c:\documents and settings\Kevin McKenzie\Application Data\CANON INC
2008-12-01 19:41 --------- d-----w c:\program files\Canon
2008-12-01 19:40 --------- d-----w c:\documents and settings\All Users\Application Data\ZoomBrowser
2008-12-01 19:32 --------- d-----w c:\program files\Common Files\Canon
2008-09-24 01:34 226,152 ----a-w c:\documents and settings\Kevin McKenzie\Application Data\GDIPFONTCACHEV1.DAT
2006-12-18 22:18 80 --sh--r c:\windows\SYSTEM32\2C42241FD1.dll
2006-05-03 09:06 163,328 --sh--r c:\windows\SYSTEM32\flvDX.dll
2007-02-21 10:47 31,232 --sh--r c:\windows\SYSTEM32\msfDX.dll
2008-03-16 12:30 216,064 --sh--r c:\windows\SYSTEM32\nbDX.dll
2008-08-05 05:38 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008080520080806\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"HeavyWeatherPublisher"="c:\heavyweather\HeavyWeatherPublisher.exe" [2004-02-23 1302528]
"Steam"="c:\program files\Steam\Steam.exe" [2008-10-15 1410296]
"EA Core"="c:\program files\Electronic Arts\EADM\Core.exe" [2009-01-09 3321856]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 7\PCSync2.exe" [2008-06-17 1249280]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 7\PCSuite.exe" [2008-10-02 1124352]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-06-29 135168]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-10-26 344064]
"CTSysVol"="c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"CTDVDDET"="c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-11-16 127035]
"Auto EPSON Stylus Photo RX600 on Babs"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2M1.EXE" [2003-09-10 99840]
"EPSON Stylus Photo RX600"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2M1.EXE" [2003-09-10 99840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-02-16 282624]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 39792]
"OneCareUI"="c:\program files\Microsoft Windows OneCare Live\winssnotify.exe" [2008-11-05 64880]
"CTHelper"="CTHELPER.EXE" [2004-03-11 c:\windows\SYSTEM32\CTHELPER.EXE]

c:\documents and settings\Kevin McKenzie\Start Menu\Programs\Startup\
FireBall PC.lnk - c:\program files\Escient\FireBall PC\fireball.exe [2007-01-05 17270999]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
Perstray.lnk - c:\program files\PerSono\perstray.exe [2005-03-28 40960]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.I420"= i420vfw.dll
"VIDC.ACDV"= ACDV.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\OneCareMP]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\WINDOWS\\SYSTEM32\\SPOOL\\DRIVERS\\W32X86\\3\\SAGENT4.EXE"=
"c:\\Program Files\\World of Warcraft\\WoW-1.8.3.4807-to-1.8.4.4878-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.8.4.4878-to-1.9.0.4937-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.9.2.4996-to-1.9.3.5059-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.9.4.5086-to-1.10.0.5195-enUS-downloader.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.10.2.5302-to-1.11.0.5428-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.11.1.5462-to-1.11.2.5464-enUS-downloader.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Mythology\\aom.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.11.2.5464-to-1.12.0.5595-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.5.6320-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.5.6320-to-2.0.6.6337-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.6.6337-to-2.0.7.6383-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.7.6383-to-2.0.8.6403-enUS-downloader.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Mythology\\aomx.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.8.6403-to-2.0.10.6448-enUS-downloader.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-2.0.10.6448-to-2.0.12.6546-enUS-downloader.exe"=
"c:\\Program Files\\Turbine\\The Lord of the Rings Online\\lotroclient.exe"=
"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Stardock Games\\Sins of a Solar Empire\\Sins of a Solar Empire.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6073:UDP"= 6073:UDP:AOM outbound
"2300:UDP"= 2300:UDP:AOM Connectivity 2300
"2301:TCP"= 2301:TCP:AOm Connectivity 2301

R1 AluriaFilter;AluriaFilter;c:\windows\SYSTEM32\DRIVERS\AlurFltr.sys [2005-05-11 43776]
R4 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [2007-09-11 124832]
R4 OcHealthMon;Windows Live OneCare Health Monitor;c:\program files\Microsoft Windows OneCare Live\OcHealthMon.exe [2008-11-05 25968]
R4 uacFlt;Plantronics USB Audio Adapter EQ Filter Driver;c:\windows\SYSTEM32\DRIVERS\uacflt.sys [2005-03-28 20296]
S3 MusCAudio;MusCAudio;c:\windows\SYSTEM32\DRIVERS\MusCAudio.sys [2008-11-04 23096]
S3 MusCVideo;MusCVideo;c:\windows\SYSTEM32\DRIVERS\MusCVideo.sys [2008-11-04 3768]
S3 RioDrv;Rio600 driver;c:\windows\SYSTEM32\DRIVERS\RIODRV.SYS [2004-08-04 12032]
S3 RIOXDRV;SONICblue Rio generic driver XP+;c:\windows\SYSTEM32\DRIVERS\RIOXDRV.sys [2008-11-14 17152]
S3 sdauxservice;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2008-02-11 356920]
.
Contents of the 'Scheduled Tasks' folder

2009-01-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 14:42]
.
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-Nokia.PCSync - c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = about:blank
mSearch Bar =
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
Trusted Zone: oracle.com\conference
Trusted Zone: toontown.com\account
DPF: {00191E43-49C2-48E2-A548-8F702D75622A} - hxxps://conference.oracle.com/imtapp/res/jar/cnsload.cab
DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} - file://d:\cdviewer\CdViewer.cab
FF - ProfilePath - c:\documents and settings\Kevin McKenzie\Application Data\Mozilla\Firefox\Profiles\6q9fqvba.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\GameTap\bin\Release\npgametaptool.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPJPI150_04.dll
FF - plugin: c:\program files\Java\jre1.5.0_04\bin\NPOJI610.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-23 07:49:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(788)
c:\windows\system32\Ati2evxx.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\SYSTEM32\ati2evxx.exe
c:\program files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
c:\windows\SYSTEM32\ati2evxx.exe
c:\windows\SYSTEM32\CTSVCCDA.EXE
c:\windows\SYSTEM32\E_S00RP1.EXE
c:\program files\ewido anti-spyware 4.0\guard.exe
c:\program files\Intel\Intel Application Accelerator\IAANTmon.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
c:\program files\Microsoft Windows OneCare Live\winss.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\SYSTEM32\wscntfy.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\PC Connectivity Solution\ServiceLayer.exe
c:\program files\PC Connectivity Solution\Transports\NclUSBSrv.exe
c:\program files\PC Connectivity Solution\Transports\NclRSSrv.exe
c:\program files\Common Files\Nokia\MPAPI\MPAPI3s.exe
.
**************************************************************************
.
Completion time: 2009-01-23 7:54:10 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-23 13:54:07

Pre-Run: 41,503,936,512 bytes free
Post-Run: 43,034,017,792 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

222 --- E O F --- 2009-01-15 09:04:14

#6 Hoov

Hoov

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Posted 23 January 2009 - 10:03 AM

I would like you to run 2 online scans.

Run an online virus scan called Kaspersky from HERE.1. At the main page. Press on "Accept". After reading the contents.
2. At the next window Select Update. Allow the Database to update.
Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete.
4. Select Scan Report.
5. If any threats were found they will appear in the report
6. Select "Save error report as"
Then in the file name just type in kaspersky
Under "save as type" select text .txt
Save it to your Desktop.

Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.
Please perform an AVG AS Online Malware Scan
  • When a dialog box appears asking you if you would like to download and install the ewido anti-spyware online scanner.
    Please click Yes to allow the download.
  • Click on Start Scan.
  • If any infections are found, Click on Remove Infections.

After those are done you need to uninstall Adobe Acrobat reader and install the new version, Version 9

Also Please follow these steps to remove older version Java components and update.

Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6.0.
Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 11".
Click the "Download" button to the right.
UNCHECK the option to install Google Toolbar if you don't want it .
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.
[*]Note: By default a box may be checked to install a toolbar - if you do not want to install it, then be sure to opt-out by unchecking that box.

Reboot your computer.

How is it now? Are you still having the same firewall messages? Is windows one care still acting up?
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#7 bkmckenzie

bkmckenzie
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Posted 23 January 2009 - 05:22 PM

I ran he two additianal scanners. Kaersky found nothing and Ewido found and removed some tracking cookies but nothing else.

I removed the old Adobe and Java and reinstalled them.

During the reboots I did not see the DEP killing the Spooler Subsystem App (At least for the last three reboots).

No firewall messages this afternoon and Onecare seems to be up and running (Although it seems to start up later than it used to and I get the warning that the Firewall is off but after a minute or so then Onecare finally starts up and the security cener message goes away.

Next steps or do you think I am clean at this point?

Thanks

Kevin

#8 bkmckenzie

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Posted 24 January 2009 - 12:12 AM

Windows OneCare just notified me of a trojan and removed it - Trojan:Win32/Murdak.A

So I guess My system is no as clean as I would like it to be.

Suggestions? Do you need a new Hijack log?

Thnaks for your help in this

Kevin

#9 Hoov

Hoov

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Posted 24 January 2009 - 05:25 PM

Did OneCare give you a location of this trojan?
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#10 bkmckenzie

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Posted 24 January 2009 - 06:05 PM

Once I fugured out how to get to the one care log this is what I found:

Windows Live OneCare found potentially harmful or unwanted software on your computer
Threat Name: Trojan:Win32/Murdak.A
Detection Date and Time: 1/23/2009 11:00 PM
File Name: c:\Downloads\ComboFix\ComboFix.exe
Threat Severity: Severe
Threat Category: Trojan
Contained Object: (UPX)->(RarSfx)->32788R22FWJFW\catchme.cfexe->(UPX)
Threat found by On Demand Scan: (ANTIVIRUS_ONDEMAND)
Threat Status: Removed

So it looks like it thought ComboFix was a trojan

#11 Hoov

Hoov

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Posted 24 January 2009 - 07:53 PM

known false positive.
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Click the large "Cleanup" button.
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
  • Make sure you have an Internet Connection.
  • If you have a firewall that throws out a message that OTMI3 is attempting to contact the Internet that it should be allowed.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
Run it for 24 hours, and tomorrow let me know how its doing.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#12 bkmckenzie

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Posted 26 January 2009 - 11:08 AM

Everything seems to be fine. No Firewall messages, No new DEP events and the scans have been clean.

Thanks

Kevin

#13 Hoov

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Posted 26 January 2009 - 11:19 AM

Now there are something's you need to do to fully clean your system and keep it secure.

Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Internet Explorer Privacy & Security Settings
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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