Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.
Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.
Here is what I am asking you to do during the repair of your computer
*Tell me everything that you have done, if anything, to try and fix this problem.
*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.
*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.
*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.
*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.
Now onto trying to fix your computer.Press CTRL-ALT-DEL once to bring up the End Task dialogue. You may or may not see TSADBOT on the list. Older versions will appear, however, newer incantations of the trojan are stealth and will actually hide from you, not appearing on the End Task list even if they are running. End Task TSADBOT if you can. Change into your Windows directory (C:\Windows or C:\Winnt). Delete the following files:
If any of these files will NOT delete (access denied / in use / sharing violation), you will have to restart in MS-DOS mode to delete them using the appropriate DOS commands. If running, TSADBOT may hold a lock on its files preventing them from being deleted. Now, change into C:\Program Files\. There will be a directory named TimeSink. Delete the entire directory and anything in it. Again, if files won't delete, you will have to do it from DOS (use DELTREE). Finally, go to the run command in windows and type in regedit and click OK and use it to remove the following registry keys: (Let me know if you don't know how to use the registry editor)
- Addon2VB.dll (if found)*
Note that only the removal of TSADBOT's files is necessary. Removal of Registry entries simply optimizes the system, since Windows will no longer have to load the extra keys into memory or look for the files they reference, but is not necessary to disable TSADBOT. The procedure above should remove all the adware's files, and MOST of its registry junk (I may indeed have missed some!). But at least it won't load and chew up your system resources (& violate your privacy!) as long as your computer is on.
- any Conducent entries (incl. TSADBOT) from HKEY_CURRENT_USER/Software/Microsoft/CurrentVersion/Run
- anything in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Shareddlls containing:
- FlexAct, tsad.dll, vcpdll.dll, tsadbot.exe, Addon2VB.dll *
- Registry keys containing "Conducent" or "TSADBOT" may be installed by specific software, you can remove these at your discretion.
Now see if Malwarebytes' Anti-Malware will install. If it does, update it and then run a full scan.