I am posting this for a friend of mine.
He has a Dell XPS 400 (he thinks its a 400) running XP.
The USB mouse and keyboard is not working at all for him so he says he cant even get into the bios. The motherboard only has usb slots for keyboard and mouse.
He tried another usb mouse and keyboard but they do not work either.
The BSOD (blue screen of Death) comes up now and gives this error message:
*** IASTOR.SYS - ADDRESS B9E4525F BASE AT B9E36000 , DATESTAMP 4262CK42[/codebox]
I found a post on another forum where someone was having the same problem. The steps to fix it were: to drain the reserved power by holding power button for 10 seconds. Unplug everything from the computer (keyboard mouse, printer, ect..). Then, next to the sata plugs on the motherboard, there is a blue small 3 prong with a jumper. Disconnected the jumper for 15 seconds and then reconnected it. That unfortunatly did not resolve the problem.
Does anyone know what the error on the BSOD means? can the USB drivers be corrupt? Is there any way of fixing this problem?
I apreciate any help you can give and thanks for taking the time out to read this and help out.
Edited by tattooz, 07 January 2009 - 11:20 AM.