here is from other forum that directed me here
Whenever I google something on the results page a small number appears on top left hand . The number varies ,was 169 and 155 at one time. Whenever I do click on a result I get sent to ''outer space'' . It sends me to shopasearch.com or a similar site . I also have cookie from 184.108.40.206 . So I blocked that site and now have cookie from 220.127.116.11. I am not sure where these are coming from. Am using firfox 18.104.22.168 on XP . Any help or suggestions would be greatly appreciated . Thanks
You are probably infected with malware. Install and run these programs.
Spybot Search & Destroy
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
i have tried to install spybot and it wont let me access that website , it just rederects me . So i downloaded on another computer and transfered file and now when i want to run the instlaller application I get error message "" A connection with the server could not be established . I do have Lavasoft Adaware installed . When I do try to run that it wants to update but get a error retrieving update. So I ran scan without update . Seems to be clean . Also have Clamwin . Scan shows clean . Also I cant go to any of those websites. I just get error cant establis too the server at ____
Yes, that's part of the infection. Try Malwarebytes and Superantispyware. Those two are much better than AdAware and Spybot, which is why I list them first. You may have to rename the installers to something like bob.exe to get them to run and you probably won't be able to update until you clear some of the infections. You could check your hosts file. I've seen them with entries added by the infection to redirect most security websites. If it has entries like that, delete them. This is a nasty one.
You are not clean, no matter what AdAware and Clamwin say. I do computer repair and am dealing with this garbage on a regular basis. Not fun. On one machine, it wouldn't even let me use my usual USB hard drive to copy over the security programs. I needed to burn them to CD to get them there
TY TY TY TY ....... awooooooooo...... Superantispyware took the problem and twisted neck and stuffed it back where it belongs. OK ,so maybe not quite but it did take care of it and am back to normal . TY once again Daifne
You're very welcome.
You should still go to one of the sites I listed. They can help you make sure that your system is now clean. One program usually isn't enough to get rid of everything.
So here I am and am not sure what steps I have to take. Please someone direct me to the right forum or tell me what steps to take