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Unable to install avast! 4.8 Home


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#1 Pritin

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Posted 07 January 2009 - 03:32 AM

Hello,
I just formatted my laptop with Windows XP SP2, and since I've misplaced my drivers CD, I downloaded the Ethernet drivers for my laptop, from my PC and transferred it using a CD-RW.
Having installed the ethernet drivers, I activated Windows, and downloaded avast 4.8 Home. I did not do anything else online.

After downloading the installer, when I double clicked it, it showed me the certificate and all, and then the installer started. I clicked Next once... the next screen appeared.. and it vanished before I could even read it. Same thing happens everytime.
I even tried running it as administrator, but it doesn't help.

Please help me. Thanks a lot in advance.

-Pritin

Edit : Also, my Ctr + Alt + Del says "Disabled by administrator", even though I didn't do it. It's just been 2 minutes since I installed Windows.

Edited by Pritin, 07 January 2009 - 03:34 AM.


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#2 Guest_Jay-P VIP_*

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Posted 07 January 2009 - 05:35 AM

You seem to not have the correct Windows Installer for the application. The first thing you should do is to run Internet Explorer and type in the address bar: http://update.microsoft.com/microsoftupdate and make sure that you click Express to scan for the highest priority updates. It will also look for hardware updates for you. It could take quite a while to download all the updates and install them. After you have everything installed, then try the install for Avast! again.

#3 danjmilos

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Posted 12 January 2009 - 08:00 PM

avast home 4.8 has uninstall instructions on the last 3 pages of the users manual.

sorry a good night's sleep makes reading easier. thought the problem was uninstalling.

Edited by danjmilos, 13 January 2009 - 10:52 AM.





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