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USB Port Problems?


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4 replies to this topic

#1 stinkybuba

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Posted 06 January 2009 - 10:04 PM

After fixing up my computer from a trojan, i found that my usb ports would not work.
Whenever i try plugging in any USB into the port the computer immediately freezes and stays like that.
The computer freezes up whenever anything is plugged inside, even a cord that isnt connected to anything.
I have tried running malwarebytes' anti-malware but when i scanned my computer with it, it came up clean.
Can anyone help me with this?

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#2 funnytim

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Posted 07 January 2009 - 12:15 AM

Are you sure you have installed the drivers for your motherboard?

#3 stinkybuba

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Posted 07 January 2009 - 02:00 AM

im pretty sure cause it has been working for like 6 years until the trojan came up
when i got rid of it this problem came up...
so im not really sure what the problem is

#4 lowtek_otc

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Posted 07 January 2009 - 02:23 AM

That is a tricky one considering there is not just one USB driver. Usb would be a tough one to diagnose without software/hardware specific tools (that may be available if someone on here knows about them, please)

Try in safe mode.

Before going into the driver issue,

Be certain that you are completely clean of all forms of malware. Have you ran malwarebytes and superantispyware and avira/avast?
Be sure you clean with all three completely updated.

Edited by lowtek_otc, 07 January 2009 - 02:24 AM.


#5 hamluis

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Posted 07 January 2009 - 10:37 AM

Start/Run...type devmgmt.msc and hit either Enter or OK.

Do you see any markings by any of the individual items listed? Markings may be red, yellow, or black.

Louis




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