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Trying to (completely) get rid of vundo etc, getting error 1058 for Auto. updates


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#1 MysticSunbeam

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Posted 06 January 2009 - 09:48 PM

We're in a trial period for Windows Live OneCare, and it has repeatedly found and "removed" two trojans, Vundo and another one, con-something. System Restore is not working...no restore points, nor can I create one. Windows Automatic Updates are disabled, and no matter what I do, they will not turn on, or they seem to turn on, only to turn off again moments later. When we try to turn them on, we often get an error message 1058, saying it's either disabled or it has nothing associated with it. I'm underwhelmed by OneCare. Is there a better trojan removing scanning program I should try? Ahem...a better one that's also free or at least has a free trial period? Thank you for any help you can offer!

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#2 usasma

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Posted 06 January 2009 - 10:04 PM

Moving to Am I Infected....
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 boopme

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Posted 06 January 2009 - 10:12 PM

Hi and welcome would you please run MBAM.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#4 MysticSunbeam

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Posted 09 January 2009 - 01:54 PM

Thank you...am trying this now...

#5 boopme

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Posted 09 January 2009 - 02:00 PM

Ok, post the log,I'll be back.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 MysticSunbeam

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Posted 09 January 2009 - 09:14 PM

Your instructions said "MBAM will automatically start and you will be asked to update the program before performing a scan."

It didn't. It won't start when I click on it through the start menu. It also won't start when I tried to get it to start using the Run command in my Start menu.

I just can't get the program to run. What do I do?

#7 boopme

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Posted 09 January 2009 - 09:25 PM

OK I think the malware is in the way. Let's see if this runs,then hopefully Mbam will. Run from your regular user account.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 MysticSunbeam

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Posted 09 January 2009 - 10:19 PM

Turns out mbam is showing up in my task manager as a running process. I just can't access any controls for it or anything.

I went to this website for mbam...

http://www.malwarebytes.org/forums/index.php?showtopic=9499

And I tried to do what it said...got as far as "3. Double click the debug.reg file..." and couldn't get any further, because I got an error message, saying "Registry editing has been disabled by your administrator"

But I AM the administrator. The only user for our computer is the administrator. I don't know how this was disabled, and I don't know how to correct it. Windows Help and Support is a joke. Help?

#9 MysticSunbeam

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Posted 10 January 2009 - 12:51 AM

Got Malwarebytes to work. Here are the results...

Malwarebytes' Anti-Malware 1.32
Database version: 1636
Windows 5.1.2600 Service Pack 3

1/9/2009 11:49:21 PM
mbam-log-2009-01-09 (23-49-16).txt

Scan type: Quick Scan
Objects scanned: 80477
Time elapsed: 9 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 7
Files Infected: 54

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> No action taken.
C:\Program Files\Microsoft Common (Trojan.Agent) -> No action taken.
C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Outerinfo (Malware.Trace) -> No action taken.
C:\Documents and Settings\HP_Administrator\Application Data\gadcom (Trojan.Agent) -> No action taken.

Files Infected:
C:\WINDOWS\system32\TDSSarxx.dll (Trojan.TDSS) -> No action taken.
C:\WINDOWS\system32\TDSScfmm.dll (Trojan.TDSS) -> No action taken.
C:\WINDOWS\system32\TDSSoiqh.dll (Trojan.TDSS) -> No action taken.
C:\WINDOWS\system32\TDSSvoql.dll (Trojan.TDSS) -> No action taken.
C:\WINDOWS\system32\drivers\TDSSmhlt.sys (Trojan.TDSS) -> No action taken.
C:\uuyrv.exe (Trojan.TinyDownloader705) -> No action taken.
C:\xohlv.exe (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator.YOUR-55E5F9E3D2\Local Settings\Temp\TDSSa80e.tmp (Trojan.Agent) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\TDSS7b65.tmp (Trojan.TDSS) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\TDSS7b84.tmp (Trojan.Agent) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[2].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[3].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[4].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[5].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\gqnbs[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\gqnbs[2].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\AP4B5GIQ\cvjstgu[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[2].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[3].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[4].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[5].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[6].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\L0EZ4K7Y\tnjxxll[3].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\L0EZ4K7Y\cvjstgu[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\L0EZ4K7Y\gnwthuvi[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\aasuper1[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\gnwthuvi[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\gnwthuvi[2].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\tnjxxll[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\cvjstgu[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[2].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[3].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[4].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[5].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[6].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\MAC4OGS1\cvjstgu[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\MAC4OGS1\cvjstgu[2].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\UM4PCLYV\fymmwnb[1].txt (Trojan.Agent) -> No action taken.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2LTDZ47\gnwthuvi[1].htm (Trojan.TinyDownloader705) -> No action taken.
C:\Program Files\MyWebSearch\bar\History\search2 (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> No action taken.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> No action taken.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> No action taken.
C:\WINDOWS\cookies.ini (Malware.Trace) -> No action taken.
C:\WINDOWS\system32\TDSSlxcp.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\pskt.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\BM3710ef27.xml (Trojan.Vundo) -> No action taken.
C:\WINDOWS\BM3710ef27.txt (Trojan.Vundo) -> No action taken.
C:\Documents and Settings\HP_Administrator.YOUR-55E5F9E3D2\Local Settings\Temp\TDSSa7fe.tmp (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\TDSSkkai.log (Trojan.TDSS) -> No action taken.

#10 MysticSunbeam

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Posted 10 January 2009 - 01:07 AM

Okay...re-read your instructions... here is the log AFTER removal of items. :-)

Malwarebytes' Anti-Malware 1.32
Database version: 1636
Windows 5.1.2600 Service Pack 3

1/9/2009 11:56:30 PM
mbam-log-2009-01-09 (23-56-30).txt

Scan type: Quick Scan
Objects scanned: 80477
Time elapsed: 9 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 7
Files Infected: 54

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Microsoft Common (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Outerinfo (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\gadcom (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\TDSSarxx.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSScfmm.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSoiqh.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSvoql.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\TDSSmhlt.sys (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\uuyrv.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\xohlv.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator.YOUR-55E5F9E3D2\Local Settings\Temp\TDSSa80e.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\TDSS7b65.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\TDSS7b84.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[2].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[3].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[4].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\aasuper1[5].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\gqnbs[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\80YXKLOW\gqnbs[2].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\AP4B5GIQ\cvjstgu[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[2].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[3].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[4].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[5].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\CNUDIZQ8\aasuper3[6].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\L0EZ4K7Y\tnjxxll[3].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\L0EZ4K7Y\cvjstgu[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\L0EZ4K7Y\gnwthuvi[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\aasuper1[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\gnwthuvi[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\gnwthuvi[2].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\tnjxxll[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\cvjstgu[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[2].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[3].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[4].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[5].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1A7DUBL\ouerbfgqd[6].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\MAC4OGS1\cvjstgu[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\MAC4OGS1\cvjstgu[2].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\UM4PCLYV\fymmwnb[1].txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2LTDZ47\gnwthuvi[1].htm (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search2 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSlxcp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\pskt.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM3710ef27.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM3710ef27.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator.YOUR-55E5F9E3D2\Local Settings\Temp\TDSSa7fe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSkkai.log (Trojan.TDSS) -> Quarantined and deleted successfully.

#11 boopme

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Posted 10 January 2009 - 11:59 AM

Hello again, Ok please do this.. Do you do online banking from this machine?

Open MBAM,in Regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.


Now run Part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 MysticSunbeam

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Posted 10 January 2009 - 09:01 PM

Here is the SmitFix log, followed by the Full Scan Malwarebyte log. And yes, we do pay bills and check our bank account with this computer. It looks like things are getting back to normal, and my computer is running SO much faster. Is there anything else you think I need to do? Well, besides keeping a firewall on, and keeping that malwarebyte scanner handy just-in-case. :-)
----
SmitFraudFix v2.388

Scan done at 19:53:59.03, Sat 01/10/2009
Run from C:\Program Files\America Online 9.0b\download\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\hphmon06.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Visioneer\OneTouch 4.0\OtMonEx.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\America Online 9.0b\waol.exe
C:\Program Files\America Online 9.0b\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\America Online 9.0b\download\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS

C:\WINDOWS\Tasks\At?.job FOUND !
C:\WINDOWS\Tasks\At??.job FOUND !

C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\Documents and Settings\HP_Administrator.YOUR-55E5F9E3D2


C:\DOCUME~1\HP_ADM~1.YOU\LOCALS~1\Temp


C:\Documents and Settings\HP_Administrator.YOUR-55E5F9E3D2\Application Data


Start Menu


C:\DOCUME~1\HP_ADM~1.YOU\FAVORI~1


Desktop


C:\Program Files

C:\Program Files\Google\googletoolbar1.dll FOUND !

Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


RK



DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 68.87.85.98
DNS Server Search Order: 68.87.69.146
DNS Server Search Order: 68.87.78.130

Description: WAN (PPP/SLIP) Interface
DNS Server Search Order: 205.188.146.145

HKLM\SYSTEM\CCS\Services\Tcpip\..\{693DE2D9-63CC-4CE4-B3C4-FE96CB3F1F97}: DhcpNameServer=68.87.85.98 68.87.69.146 68.87.78.130
HKLM\SYSTEM\CCS\Services\Tcpip\..\{91471E7B-EC60-4AD5-9583-67D9C059AC81}: NameServer=205.188.146.145
HKLM\SYSTEM\CS1\Services\Tcpip\..\{693DE2D9-63CC-4CE4-B3C4-FE96CB3F1F97}: DhcpNameServer=68.87.85.98 68.87.69.146 68.87.78.130
HKLM\SYSTEM\CS2\Services\Tcpip\..\{693DE2D9-63CC-4CE4-B3C4-FE96CB3F1F97}: DhcpNameServer=68.87.85.98 68.87.69.146 68.87.78.130
HKLM\SYSTEM\CS2\Services\Tcpip\..\{91471E7B-EC60-4AD5-9583-67D9C059AC81}: NameServer=205.188.146.145
HKLM\SYSTEM\CS3\Services\Tcpip\..\{693DE2D9-63CC-4CE4-B3C4-FE96CB3F1F97}: DhcpNameServer=68.87.85.98 68.87.69.146 68.87.78.130
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.85.98 68.87.69.146 68.87.78.130
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.85.98 68.87.69.146 68.87.78.130


Scanning for wininet.dll infection


End
----
Malwarebytes' Anti-Malware 1.32
Database version: 1638
Windows 5.1.2600 Service Pack 3

1/10/2009 7:48:05 PM
mbam-log-2009-01-10 (19-48-05).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 301555
Time elapsed: 2 hour(s), 26 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP28\A0010528.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B9823275-D858-498B-A4DC-C4EEDA322F67}\RP28\A0010529.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
----

#13 boopme

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Posted 10 January 2009 - 09:15 PM

Hello, the smitfraud found some things to remove,so we will run the cleaner. The malware that was found when I asked about banking was a backdoor trojan,TDDS.
IT allows hackers to remotely control your computer, steal critical system information and download and execute files.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.


Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


Running the Cleaner.
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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