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Antivirus 2009 popups, i need to stop this. Once and for all!


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#1 Wretch

Wretch

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Posted 06 January 2009 - 06:52 PM

I'm making this in hopes that it can be the one REAL link on google with some sort of legitimacy as to how to remove this. I'm using Windows XP Media Center edition, it's the default OS my Dell laptop came with, and here is my problem:

I see this every 5-15 seconds.
Posted Image

A series of popups occur, and it prompts me to download an executable and run it. Every time i do not download, or run the .exe. I don't believe the actual Antivirus2009 is installed on my PC, because i have not been able to find any files or registry entries that would say i do, but there's something i have that is giving me this popup continuously.

How did i get myself into this situation? I went to download a web comic on a website similar to Rapidshare. Easyshare or something like that. I've downloaded from that site before on Mozilla with no problems whatsoever. Only this time, the captcha image wasn't loading on Mozilla for some reason, so i opened it in Internet Explorer. The captcha image showed up, but before i could enter it havoc occured. Within 2 minutes of entering the link on the huge joke of a "browser" they call Internet Explorer, the bullcrap had begun. Clicking that IE icon was a terrible mistake.

Things i have tried reasonably:
Scanning with Ad-Aware - zero threats after definition update, go figure. I LOVE Ad-Aware!
Scanning with Spybot S&D - The only notable threat is "Virtumonde" which very well may be the problem, but it doesn't come off. Tried removing it in safe mode, googling how to remove it it etc etc with no avail. It still shows up every time i scan.

I've also tried doing the manual remove here at the link found below... yeahhhhh nothing. There's no folders, no files, i haven't actually installed it i don't think, just repetitively get this popup. Over and over.... and over.
http://spyware-removal-guide.net/117/antiv...l-instructions/

Things i have tried out of desperation:
Using all the absolutely ridiculous "spyware removers" i saw posted on a bunch of forums, and yahoo answers, figuring i had nothing to lose, just to find they did nothing at all or did a fake scan and say "Hey sup you have 7,192,938,102 problems on your computer. BUY NOW FOR $99.99 AND REMOVE IT, SWEET DEAL MAN!"
Luckily i haven't acquired any additional spyware with trying these stupid things out, and i uninstalled the software without problem.

And my antivirus is a sitting duck, i have it auto-scan my computer daily with no results. I think our good friend Norton just hates me. ><

I'm just looking for a way to stop this. If anyone can provide me a link that says long and complex instructions that's great. I've dealt with viruses before and am computer savvy but this one is just puzzling me. I'm just incredibly frustrated with all the nonsense i've read online about this and just want something to fix it that i don't have to pay money for. I COULD reformat, but i'm hesitant to do so because i don't have an external hard-drive to back all of my files up on.

Thanks in advance for anyone who can help...!

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#2 Tehsplink

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Posted 06 January 2009 - 07:35 PM

Please download MalwareBytes Anti-Malware to your desktop.


1.Ensure that your computer is connected to the internet and your software firewall is disabled until instructed to re-enable it.
2.Double click on the mbam-setup.exe to begin the installation process.
3.When the installation begins, please do not change any of the settings and follow the prompts.
4.Please make sure that when you finish the installation, these options remain checked;
5. *Update MalwareBytes' Anti-Malware
6. *Launch MalwareBytes' Anti-Malware
7.You may now click finish...
8.When MBAM launches, you will be prompted to update before running a scan. If an update is found, MBAM will automatically download and apply the updates and you can then click 'OK' button to close the box and continue. You may now re-enable your firewall
9.Please ensure that while you are on the scanner tab the 'Perform Quick Scan' option is selected, then click the 'Scan' button.
10.If you are asked which drives to scan, please leave all of them ticked, and click 'Start Scan'.
11.The scan will now begin and you will see “Scan in progress” at the top; It may take a while to complete so please be patient.
12.When the scan completes, you will see “The scan completed successfully. Click 'Show Results' to display all objects found”
13.Click the 'OK' button to close the box and continue with the removal process.
14.Back on the main scanner screen, click 'Show Results' to see a list of any found Malware.
15.Ensure that all items are checked and then click the 'Remove Selected' button.
16.When the removal process is complete, a log will open in notepad; this log will be automatically saved and you can view it in the logs section of the program.
17.Copy and paste the contents of the log file that is open into your next reply and exit MBAM.


Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the Malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Please PM me if i have been assisting you and do not reply for 24 hours!




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