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Dell usb keyboard/mouse problem


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#1 kickehy

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Posted 06 January 2009 - 04:08 PM

Just a second to vent: I hate dell for only putting usb slots on their motherboards. Now, here's a weird situation and maybe I'm just missing something simple: I have a dell dimension 9150 that I'm trying to work on; the computer boots into windows just fine, and it detects the keyboard and mouse (both USB) but can't install them. The reason it won't install them is because the computer is trying to install the "Generic Plug and Play Monitor" first. Oh yes, this is XP by the way. I've tried booting into safe mode and enable vga mode, but same thing. I've tried unplugging the monitor and booting the computer up and then plugging the monitor in, but it still does it. I'm baffled. Any ideas?

I should also mention that the keyboard does work for the BIOS and such, just when you try to get into windows.

Edited by kickehy, 06 January 2009 - 04:29 PM.


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#2 hamluis

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Posted 06 January 2009 - 05:28 PM

If you can give us an error message...it would be helpful.

Louis

#3 kickehy

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Posted 06 January 2009 - 05:31 PM

The only thing that comes up is the device installation screen, which requires you to click on 'next' (for the generic plug and play monitor)....it's not really an error

#4 kickehy

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Posted 08 January 2009 - 11:08 AM

Well, as a last ditch effort I did a repair install of XP and that allowed me to use them. So there you all go :thumbsup:

#5 hamluis

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Posted 08 January 2009 - 01:07 PM

Thanks for providing your resolution, happy computing :thumbsup:.

Louis




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