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Google searches redirect to unrelated sites


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16 replies to this topic

#1 webtows

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Posted 06 January 2009 - 03:33 PM

Like others who have posted here, I find that when I perform a Google search, I am directed to pages that look like good matches according to the blue text, but which actually turn out to be redirected to unrelated sites, including security-antivirus.com, freescan.antivirus.com, www.strikingoffers.com, www.monstermarketplace.com, and stuff.maxim.com, to name just a few recurrent examples.

Before and while this problem has occurred, I have had McAfee Internet Security 2009 installed and running, with automatic updates that take place daily. System scans run after this problem appeared indicated no problem. The firewall is in place. Since I have discovered this problem I have downloaded and run Spybot-Search and Destroy, which told me it detected no problem. But I definitely think there is one! I am careful with my browsing (no adult sites, no questionable sites) and don't click on links in emails of unknown origin (and in fact generally don't open emails of unknown origin) so I am a little chagrined at having picked up this bug somewhere.

In addition to the search redirection, my C: drive has been making the kind of noise it makes when it is running some kind of process in the background--it makes this sound almost constantly. At times, the computer's performance slows considerably, but at other times it seems fine (though I'm limiting my time on this computer while the problem is going on).

Here is my log that I got by following the steps laid out in the instructional message. I have tried to follow the steps carefully, but apologize if I have missed something.

I will be extremely grateful for any help that anyone can provide with this problem! I really appreciate your willingness to help.



DDS (Version 1.1.0) - NTFSx86
Run by LynnP at 14:10:06.98 on Tue 01/06/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1398 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\LynnP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.wsj.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3071221
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
mDefault_Page_URL = hxxp://www.dell.com
mStart Page = hxxp://www.dell.com
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-12-21 207656]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-12-21 605512]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-12-21 79240]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-12-21 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-12-21 40488]
R4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-10-5 206096]
R4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-12-21 358736]
R4 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-12-21 144704]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-12-21 34152]

=============== Created Last 30 ================

2009-01-06 13:54 <DIR> --d----- C:\HJT
2009-01-06 12:41 <DIR> --d----- c:\program files\Trend Micro
2009-01-05 17:20 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-01-05 17:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2008-12-29 13:34 <DIR> --d----- c:\program files\DeductionPro 2008
2008-12-29 13:32 <DIR> --d----- c:\program files\TaxCut08
2008-12-09 20:31 <DIR> --d----- C:\Photo Projects
2008-12-09 20:10 <DIR> --d----- c:\documents and settings\lynnp\12-09-08 Recorder Backup

==================== Find3M ====================

2008-12-12 11:27 3,067,392 -------- c:\windows\system32\dllcache\mshtml.dll
2008-10-24 05:10 453,632 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 07:01 283,648 a------- c:\windows\system32\gdi32.dll
2008-10-23 07:01 283,648 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-15 10:57 332,800 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-15 08:18 18,432 -------- c:\windows\system32\dllcache\iedw.exe
2008-10-05 14:43 448 a------- c:\docume~1\lynnp\applic~1\wklnhst.dat

============= FINISH: 14:10:29.31 ===============

Attached Files



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#2 suebaby41

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Posted 20 January 2009 - 09:32 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 webtows

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Posted 23 January 2009 - 11:27 AM

Thank you for your response. I will follow the steps you have outlined and post the appropriate logs. I greatly appreciate your willingness to help!

#4 suebaby41

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Posted 23 January 2009 - 06:03 PM

You are welcome. Let me know if you have any questions.
You don't stop laughing when you get old; you get old when you stop laughing.
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#5 webtows

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Posted 24 January 2009 - 05:50 PM

Here are the results from my new HJT log. Again, thank you very much for your help, and please let me know if I've gotten the steps to follow wrong.

Logfile of random's system information tool 1.05 (written by random/random)
Run by LynnP at 2009-01-24 16:47:57
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 215 GB (90%) free of 238 GB
Total RAM: 2046 MB (50% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:19 PM, on 1/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Documents and Settings\LynnP\Local Settings\Temporary Internet Files\Content.IE5\56OUFP9G\RSIT[1].exe
C:\HJT\LynnP.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3071221
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wsj.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3071221
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 10414 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Defrag.job
C:\WINDOWS\tasks\McDefragTask.job
C:\WINDOWS\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 63128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}]
McAfee Phishing Filter - c:\PROGRA~1\mcafee\msk\mskapbho.dll [2008-10-17 247312]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [2005-11-10 184423]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2008-06-20 58688]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2008-12-24 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll [2008-12-24 657904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2008-11-14 150032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2008-12-24 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2008-11-14 150032]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2008-12-24 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2007-05-27 8429568]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe [2005-11-10 36975]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-07-22 16132608]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2007-07-22 69632]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2006-10-03 221184]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-10-03 81920]
""= []
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2006-11-05 221184]
"RoxioDragToDisc"=C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe [2006-08-17 1116920]
"PDVDDXSrv"=C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [2006-10-20 118784]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2007-12-21 1838592]
"ECenter"=C:\Dell\E-Center\EULALauncher.exe [2007-05-24 17920]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2008-07-11 641208]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"McENUI"=C:\PROGRA~1\McAfee\MHN\McENUI.exe [2008-06-13 1176808]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-12-11 286720]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2007-12-11 267048]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager"
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe"="C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\H]
shell\AutoRun\command - H:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b778aed1-bb11-11dc-a349-001d097c37a6}]
shell\AutoRun\command - G:\wd_windows_tools\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b8537ff4-9a55-11dd-a3b5-001d097c37a6}]
shell\AutoRun\command - F:\DTSP_Launcher.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e868405d-bc83-11dc-a34c-001d097c37a6}]
shell\AutoRun\command - F:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-01-24 16:47:57 ----D---- C:\rsit
2009-01-14 08:37:49 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2009-01-08 13:25:54 ----D---- C:\Config.Msi
2009-01-06 13:54:55 ----D---- C:\HJT
2009-01-06 12:41:38 ----D---- C:\Program Files\Trend Micro
2009-01-05 17:20:45 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-01-05 17:20:45 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-29 13:34:35 ----D---- C:\Program Files\DeductionPro 2008
2008-12-29 13:32:36 ----D---- C:\Program Files\TaxCut08

======List of files/folders modified in the last 1 months======

2009-01-24 16:48:15 ----D---- C:\WINDOWS\Temp
2009-01-24 16:47:31 ----D---- C:\WINDOWS\Prefetch
2009-01-24 16:41:26 ----D---- C:\WINDOWS\system32\FxsTmp
2009-01-24 16:39:37 ----A---- C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt
2009-01-24 16:39:28 ----D---- C:\WINDOWS
2009-01-20 13:47:02 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-01-16 10:16:45 ----D---- C:\WINDOWS\system32\CatRoot2
2009-01-14 08:37:55 ----HD---- C:\WINDOWS\inf
2009-01-14 08:37:52 ----SHD---- C:\WINDOWS\system32\dllcache
2009-01-14 08:37:52 ----D---- C:\WINDOWS\system32\drivers
2009-01-14 08:37:51 ----D---- C:\WINDOWS\system32
2009-01-14 08:37:10 ----HD---- C:\WINDOWS\$hf_mig$
2009-01-13 09:22:41 ----D---- C:\Photo Projects
2009-01-09 22:37:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-01-09 22:30:33 ----D---- C:\WINDOWS\system32\config
2009-01-09 22:30:20 ----D---- C:\WINDOWS\system32\wbem
2009-01-09 22:30:20 ----D---- C:\WINDOWS\Registration
2009-01-09 22:29:36 ----SHD---- C:\WINDOWS\Installer
2009-01-09 22:28:58 ----D---- C:\Documents and Settings\All Users\Application Data\Google
2009-01-09 22:28:23 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$
2009-01-09 22:28:22 ----D---- C:\Program Files\Internet Explorer
2009-01-09 22:28:21 ----HDC---- C:\WINDOWS\$NtUninstallKB958215$
2009-01-09 22:27:23 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$
2009-01-09 22:27:22 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
2009-01-09 22:27:21 ----HDC---- C:\WINDOWS\$NtUninstallKB960714$
2009-01-09 22:27:17 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$
2009-01-09 19:35:28 ----A---- C:\WINDOWS\system32\MRT.exe
2009-01-08 13:36:02 ----A---- C:\WINDOWS\imsins.BAK
2009-01-08 13:26:17 ----D---- C:\Program Files\Google
2009-01-06 12:41:38 ----RD---- C:\Program Files
2008-12-29 15:41:56 ----A---- C:\WINDOWS\IE4 Error Log.txt
2008-12-29 13:34:58 ----D---- C:\Documents and Settings\LynnP\Application Data\TaxCut
2008-12-29 13:34:34 ----HD---- C:\Program Files\InstallShield Installation Information
2008-12-29 13:31:46 ----D---- C:\Documents and Settings\All Users\Application Data\TaxCut
2008-12-26 15:05:20 ----D---- C:\Program Files\McAfee

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2006-08-11 12920]
R1 DLARTL_M;DLARTL_M; C:\WINDOWS\System32\Drivers\DLARTL_M.SYS [2006-08-11 28184]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]
R1 mfehidk;McAfee Inc. mfehidk; C:\WINDOWS\system32\drivers\mfehidk.sys [2008-06-27 207656]
R1 MPFP;MPFP; C:\WINDOWS\System32\Drivers\Mpfp.sys [2008-06-02 120136]
R2 DLABMFSM;DLABMFSM; C:\WINDOWS\System32\DLA\DLABMFSM.SYS [2006-08-18 35096]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2006-08-18 32472]
R2 DLADResM;DLADResM; C:\WINDOWS\System32\DLA\DLADResM.SYS [2006-08-18 9400]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2006-08-18 104472]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2006-08-18 26008]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2006-08-18 14520]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2006-08-18 97848]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2006-08-18 94648]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2006-08-11 51768]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2007-05-28 11043]
R3 e1express;Intel® PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2007-07-22 254872]
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2004-08-12 137728]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2002-12-04 50960]
R3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2002-12-04 16080]
R3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2002-12-04 22384]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2007-05-28 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2007-05-28 212224]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-07-22 4424704]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\WINDOWS\system32\drivers\mfeavfk.sys [2008-06-27 79240]
R3 mfebopk;McAfee Inc. mfebopk; C:\WINDOWS\system32\drivers\mfebopk.sys [2008-06-27 35240]
R3 mferkdk;McAfee Inc. mferkdk; C:\WINDOWS\system32\drivers\mferkdk.sys [2008-06-20 34152]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\WINDOWS\system32\drivers\mfesmfk.sys [2008-06-27 40488]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2007-05-27 6738304]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-03 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2005-10-25 27264]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2007-05-28 680704]
S3 E100B;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2004-08-03 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2004-08-03 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2004-08-03 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2004-08-03 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2004-08-03 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2004-08-03 41088]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2004-08-03 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2007-10-31 110592]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2008-12-05 206096]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2008-10-10 792696]
R2 McNASvc;McAfee Network Agent; c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe [2008-07-18 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2008-07-09 358736]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2008-06-20 144704]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2008-07-09 884360]
R2 MSK80Service;McAfee Anti-Spam Service; C:\Program Files\McAfee\MSK\MskSrver.exe [2008-07-09 25416]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2007-05-27 163908]
R2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2006-11-05 159744]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2007-12-11 504104]
R3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2008-06-20 361800]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2008-09-16 605512]
R3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2006-11-05 880640]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-04 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 GoogleDesktopManager;GoogleDesktopManager; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2007-12-21 1838592]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-12-24 137200]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 MBackMonitor;MBackMonitor; C:\Program Files\McAfee\MBK\MBackMonitor.exe [2008-07-10 66848]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2006-11-09 65536]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-09-14 73728]
S4 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2007-11-07 20480]

-----------------EOF-----------------

#6 suebaby41

suebaby41

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Posted 25 January 2009 - 10:53 AM

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 11 (jre-6u11. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 11

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u11-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..

Ensure that you have the latest version of Adobe® Reader®. If you do not have the latest version, you may want to download the latest version, Adobe® Reader® 9.

Step 3

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Computer Associates Online Virus Scan
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro™ HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.

Step 4
  • Please download Ad-Aware 2008 Free to your desktop. The Ad-Aware 2008 Free installation file will be aaw2008.msi or aaw2008.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware 2008 Free will be installed.
  • When the Ad-Aware 2008 Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware 2008 Free.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware 2008 Free found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware 2008 Free scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware 2008 Free.
Step 5

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 6

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 7
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
Step 8
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Do not run it yet.

Step 9
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

Spybot - Search and Destroy TeaTimer
  • Please disable Spybot - Search and Destroy TeaTimer, as it will prevent HijackThis from fixing the infection. You can enable it after you're clean. To disable Spybot - Search and Destroy TeaTimer:
  • Open Spybot - Search and Destroy.
  • Click Mode in the toolbar.
  • Select Advance Mode.
  • Click Tools.
  • ClickResident.
  • Uncheck the box next to Resident Tea-Timer.
  • Close Spybot - Search and Destroy.
  • Reboot your machine.
    Don't forget to restart Spybot - Search and Destroy's Teatimer when your machine is clean and undo the changes above.
SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Now we will address the HijackThis fixes.

Step 11

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 14

Please run HijackThis in Normal Mode and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#7 webtows

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Posted 25 January 2009 - 07:56 PM

Thank you for all the work you have put into creating a solution for my problem--I'm going to make absolutely sure I understand everything before I get started. I will contact you with any questions and post results as soon as I have them.

Again, many thanks for being so generous with your expertise! I am looking forward to having my regular computer back in good health.

#8 suebaby41

suebaby41

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Posted 26 January 2009 - 07:44 AM

Keep me informed of your progress. Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#9 webtows

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Posted 28 January 2009 - 08:31 PM

After completing steps 1 and 2, I have performed scans according to the instructions in step 3.

The Trend Micro tool found no problems.

Kaspersky Online Virus Scanner provided me with this log:

File name / Threat name / Threats count
C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst Infected: Trojan-Spy.HTML.Bankfraud.ra 1
C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst Infected: Trojan-Spy.HTML.Bankfraud.ri 1
C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\LynnP\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 3
C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst Infected: Trojan-Spy.HTML.Bankfraud.ra 1
C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst Infected: Trojan-Spy.HTML.Bankfraud.ri 1
C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1

BitDefender provided me with this log:

Results

Identified Viruses
7

Infected Files
14

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
26

Scanned File
Status

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.A2438D0F

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)=>(Compressed Rtf)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.7DCE3D2A

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.E495697D

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)=>(Compressed Rtf)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.0248E7E3

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)=>(Compressed Rtf)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.5B6FF485

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)=>(Compressed Rtf)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.9AE74B97

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)
Deleted

C:\Backup 090208\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.A2438D0F

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)=>(Compressed Rtf)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: Postcard.com]=>(body)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.7DCE3D2A

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a Mate!][From: netfuncards.com]=>(body)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.E495697D

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)=>(Compressed Rtf)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a School-mate!][From: all-yours.net]=>(body)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.0248E7E3

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)=>(Compressed Rtf)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a postcard from a family member!][From: udpiss.hk]=>(body)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.5B6FF485

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)=>(Compressed Rtf)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a colleague!][From: BlueMountain.Com]=>(body)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Infected with: Generic.Peed.Eml.9AE74B97

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Disinfection failed

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)=>(Compressed Rtf)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst=>[Subject: ??You've received a greeting ecard from a Worshipper!][From: netfuncards.com]=>(body)
Deleted

C:\Documents and Settings\LynnP\My Documents\OldOutlook\LynnOPldPC.pst
Update failed

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP333\A0025156.sys
Infected with: Rootkit.10841

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP333\A0025156.sys
Deleted

C:\WINDOWS\system32\wdmaud.sys
Infected with: Rootkit.10841

C:\WINDOWS\system32\wdmaud.sys
Deleted


I hope I have posted these in the appropriate format. Now I am on to step 4.

Thank you again for all your help!

#10 webtows

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Posted 29 January 2009 - 02:08 PM

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.33
Database version: 1705
Windows 5.1.2600 Service Pack 2

1/29/2009 1:06:15 PM
mbam-log-2009-01-29 (13-06-15).txt

Scan type: Quick Scan
Objects scanned: 58584
Time elapsed: 3 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 webtows

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Posted 29 January 2009 - 04:07 PM

I am at Step 11 now and am encountering a difficulty. The items you have indicated I should check are not appearing in this most recent scan. Here's a summary of the differences (one was the same as you indicated):

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll [a little different]

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe" [also just a little different]

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE [this one is identical to your specification]

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [this did not appear in my new log]

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [two variations appeared:
O9 - Extra button: (no name) - {85d1f590-484f-11dg-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
[I did disable Spybot before running this scan.]

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [two variations appeared:
O9 - Extra 'Tools' menuitem: Windows Mesenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Spybot-Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

I thought it best to check in about this before proceeding any further.

As a side note, when I disable Spybot, I don't see anything about TeaTimer--Just Spybot Search & Destroy. I did follow your directions about disabling it by unchecking the 'Resident' box.

Thank you for all your help!

#12 suebaby41

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Posted 29 January 2009 - 05:34 PM

I am at Step 11 now and am encountering a difficulty. The items you have indicated I should check are not appearing in this most recent scan. Here's a summary of the differences (one was the same as you indicated):

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll [a little different]

This is Java so when you updated Java, these entries changed.

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe" [also just a little different]

This can be checked; it is an Optional Fix and does not need to be in your start up.

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE [this one is identical to your specification]

This one should be fixed with HijackThis if it is still in your log. It is adware. If it is no longer in your log, one of the online scans or one of the programs I suggested for you to use got rid of it.

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [this did not appear in my new log]

No problem. If you updated to Adobe 9, this would not appear.

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [two variations appeared:

This should be changed to the new entries with JRE 6 update so the news one would be OK.

O9 - Extra button: (no name) - {85d1f590-484f-11dg-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe

This is related to the uninstaller for BitDefender Online Scan. If it is gone or if it is still on your computer, it is OK.

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot-Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
[I did disable Spybot before running this scan.]

O9 entries pertain to the extra buttons on main IE toolbar or Tools menu. They are safe. The TeaTimer resident protection is all you need to disable.

O9 - Extra 'Tools' menuitem: Windows Mesenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

Do you use Windows Messenger Instant Messaging? If you do, you can leave this one alone. It is safe.
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#13 webtows

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Posted 29 January 2009 - 05:56 PM

Just to make sure that I have this right, it's my understanding that I should still check these items as they appeared in my most recent scan:

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

It's also my understanding that I can check this entry, but do not need to:
O9 - Extra 'Tools' menuitem: Windows Mesenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
(I don't use Windows Instant Messenger.)

Finally, it's my understanding that I should not check these items.
O9 - Extra button: (no name) - {85d1f590-484f-11dg-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot-Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

Please let me know if I have this right, or if I have gotten this wrong. Once again, many thanks for your help (and patience)!

#14 suebaby41

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Posted 30 January 2009 - 01:40 PM

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll -Do NOT check this one. It is safe.
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe" -You can check this one if you want to take it out of startup.
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE - Do check this one. It is adware.

It's also my understanding that I can check this entry, but do not need to: Correct
O9 - Extra 'Tools' menuitem: Windows Mesenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
(I don't use Windows Instant Messenger.)

Finally, it's my understanding that I should not check these items. Correct
O9 - Extra button: (no name) - {85d1f590-484f-11dg-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot-Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
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#15 webtows

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Posted 30 January 2009 - 02:31 PM

After completing step 14, here is my new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:24:38 PM, on 1/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3071221
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wsj.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3071221
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

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End of file - 11039 bytes



Also, I am interested in the information on optional fixes.

Thank you very much!




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