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Help Removing Trojan Horse Backdoor.Generic6.EEU


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#1 Chrissytina

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Posted 06 January 2009 - 02:44 PM

I made a vital mistake of opening a email that directed me to a message board on a classmates site for information on our next class reunion. It wanted to click on a PDF file to view the information on video about the reunion. This installed the Trojan horse to my system and was picked up by AVG. AVG says it healed it however I kept receiving a message that a threat was detected. I tried putting it in the virus vault and nothing changed. So, I started googling how to get rid of it. I found a forum that someone had posted this very problem in. The replier told her to use Combofix, so I downloaded combofix and ran it. I have a log file. Now what do I do?

Edited by garmanma, 06 January 2009 - 03:20 PM.


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#2 garmanma

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Posted 06 January 2009 - 03:21 PM

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic explaining the nature of your problem, In the Am I Infected forum. Describe pop-ups and system tray or problems that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Thank you for using BleepingComputer as your malware removal source.

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