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Not sure what I am infected with


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10 replies to this topic

#1 Rhinestone

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Posted 06 January 2009 - 01:55 PM

Hi Thanks for the help.

Firefox browser keeps getting redirected. Can't go to Anti-Spyware sites.

Can't Run Malwarebytes , Ad-aware or Spybot even after renaming.

Managed to run Vundofix but it did not find anything.

Here is my log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:44:57 PM, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Print Server\PTP\PSDiagnostic.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Imgtask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
F:\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xfxforce.com/web/profile/showRe...registerProduct
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ImgTask] C:\WINDOWS\Imgtask.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185936140
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185789968
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

--
End of file - 6219 bytes

I am also concerned about World of Warcraft Keyloggers as I only noticed this problem while searching for Warcraft info and getting redirected.

Thanks for any help you can provide.

Edited by Rhinestone, 07 January 2009 - 08:30 AM.


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#2 suebaby41

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Posted 20 January 2009 - 09:29 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Rhinestone

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Posted 20 January 2009 - 03:52 PM

Thanks for the help, to get online I had to scan the hard drive from a usb off of a laptop and then put it back in the desktop.

Malwarebytes removed a trojan "TDSServe.sys" or something like that, that prevents firefox or antispyware programs from running. It also keeps coming back after a while...

Here goes...

Logfile of random's system information tool 1.05 (written by random/random)
Run by Dad at 2009-01-20 14:48:24
Microsoft Windows XP Professional Service Pack 3
System drive C: has 185 GB (78%) free of 238 GB
Total RAM: 2046 MB (74% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:48:27 PM, on 1/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Print Server\PTP\PSDiagnostic.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Imgtask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\butt.exe
C:\Documents and Settings\Dad\Desktop\RSIT.exe
C:\Program Files\trend micro\Dad.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xfxforce.com/web/profile/showRe...registerProduct
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ImgTask] C:\WINDOWS\Imgtask.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185936140
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185789968
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 6757 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2008-05-29 308856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java™ Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-15 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-15 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-15 73728]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2008-05-29 185896]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-15 136600]
"SkyTel"=C:\WINDOWS\SkyTel.EXE [2006-05-16 2879488]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-01-30 16116224]
"PrintServer Diagnostic"=C:\Program Files\Print Server\PTP\PSDiagnostic.exe [2004-11-24 266240]
"nwiz"=nwiz.exe /install []
"NvMediaCenter"=C:\WINDOWS\System32\NvMcTray.dll [2008-01-09 81920]
"NvCplDaemon"=C:\WINDOWS\System32\NvCpl.dll [2008-01-09 8523776]
"ImgTask"=C:\WINDOWS\Imgtask.exe [2008-07-11 20480]
"EPSON Stylus CX4200 Series"=C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE [2005-03-08 98304]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-03 69632]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"EverioService"=C:\Program Files\CyberLink\PCM4Everio\EverioService.exe [2007-11-01 151552]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]
"MSMSGS"=C:\Program Files\Messenger\MSMSGS.EXE [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2008-12-22 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-12-22 356352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"E:\Program Files\steam\SteamApps\rhinestone007\sin episodes emergence\SinEpisodes.exe"="E:\Program Files\steam\SteamApps\rhinestone007\sin episodes emergence\SinEpisodes.exe:*:Enabled:SinEpisodes"
"C:\Program Files\Cyanide\GameCenter\GameCenter.exe"="C:\Program Files\Cyanide\GameCenter\GameCenter.exe:*:Enabled:GameCenter"
"C:\WINDOWS\system32\dpvsetup.exe"="C:\WINDOWS\system32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\Program Files\Activision\Call of Duty 2\CoD2MP_s.exe"="C:\Program Files\Activision\Call of Duty 2\CoD2MP_s.exe:*:Enabled:CoD2MP_s"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Dreamcatcher\Loki\Loki.exe"="C:\Program Files\Dreamcatcher\Loki\Loki.exe:*:Disabled:Loki"
"C:\Program Files\Dreamcatcher\Loki\Autorun\AutoRun.exe"="C:\Program Files\Dreamcatcher\Loki\Autorun\AutoRun.exe:*:Disabled:Loki - AutoRun"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\WINDOWS\system32\rundll32.exe"="C:\WINDOWS\system32\rundll32.exe:*:Disabled:Run a DLL as an App"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{28537b96-d6df-11dd-9701-00044b03ea69}]
shell\AutoRun\command - F:\Imageviewer.exe


======List of files/folders created in the last 1 months======

2009-01-20 14:48:24 ----D---- C:\rsit
2009-01-20 14:48:24 ----D---- C:\Program Files\trend micro
2009-01-20 08:06:25 ----D---- C:\Program Files\MSXML 4.0
2009-01-18 14:40:28 ----D---- C:\Documents and Settings\Dad\Application Data\MSN6
2009-01-18 14:40:28 ----D---- C:\Documents and Settings\All Users\Application Data\MSN6
2009-01-18 14:08:33 ----HDC---- C:\WINDOWS\$NtUninstallKB939683$
2009-01-18 13:34:03 ----D---- C:\Documents and Settings\Dad\Application Data\CyberLink
2009-01-18 13:28:37 ----N---- C:\WINDOWS\system32\_psisdecd.dll
2009-01-18 13:28:27 ----A---- C:\WINDOWS\system32\msxml4r.dll
2009-01-18 13:28:27 ----A---- C:\WINDOWS\system32\msxml4a.dll
2009-01-18 13:27:27 ----N---- C:\WINDOWS\system32\MFC71u.dll
2009-01-18 13:27:27 ----N---- C:\WINDOWS\system32\MFC71.dll
2009-01-18 13:27:27 ----N---- C:\WINDOWS\system32\atl71.dll
2009-01-18 13:27:24 ----D---- C:\MyWorks
2009-01-18 13:27:13 ----D---- C:\Program Files\Digital Photo Navigator 1.5
2009-01-17 14:12:22 ----HDC---- C:\WINDOWS\$NtUninstallKB929399$
2009-01-17 14:12:14 ----HDC---- C:\WINDOWS\$NtUninstallKB954154_WM11$
2009-01-17 14:12:09 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP11$
2009-01-16 10:19:52 ----N---- C:\WINDOWS\system32\spmsg.dll
2009-01-16 10:19:51 ----HDC---- C:\WINDOWS\$NtUninstallMSCompPackV1$
2009-01-16 10:19:45 ----A---- C:\WINDOWS\system32\wmpns.dll
2009-01-16 10:19:42 ----D---- C:\Program Files\Windows Media Connect 2
2009-01-16 10:19:37 ----HDC---- C:\WINDOWS\$NtUninstallwmp11$
2009-01-16 10:19:16 ----HDC---- C:\WINDOWS\$NtUninstallWMFDist11$
2009-01-16 10:19:05 ----D---- C:\7184bd0a7b8ca2d77308
2009-01-16 10:19:01 ----HDC---- C:\WINDOWS\$NtUninstallWudf01000$
2009-01-16 10:18:47 ----D---- C:\ec489eff12cc71424d985fbd1f
2009-01-14 22:56:13 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2009-01-14 22:55:53 ----A---- C:\WINDOWS\system32\MRT.INI
2009-01-12 22:43:49 ----A---- C:\WINDOWS\system32\TDSSlblj.dll
2009-01-12 22:43:47 ----A---- C:\WINDOWS\system32\TDSSxnst.dll
2009-01-12 22:43:47 ----A---- C:\WINDOWS\system32\TDSSbvqo.dll
2009-01-12 22:43:47 ----A---- C:\WINDOWS\system32\TDSSbrrx.dll
2009-01-12 22:42:36 ----A---- C:\WINDOWS\system32\TDSSoiqb.dll
2009-01-12 10:31:28 ----D---- C:\Documents and Settings\Dad\Application Data\DivX
2009-01-09 17:03:00 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-01-09 16:03:59 ----D---- C:\Documents and Settings\Dad\Application Data\Malwarebytes
2009-01-06 11:37:42 ----D---- C:\Program Files\SUPERAntiSpyware
2009-01-06 11:37:42 ----D---- C:\Documents and Settings\Dad\Application Data\SUPERAntiSpyware.com
2009-01-06 11:37:31 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-01-06 11:35:27 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-01-06 11:35:27 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-01-06 10:49:36 ----D---- C:\VundoFix Backups
2009-01-06 10:49:36 ----A---- C:\VundoFix.txt
2009-01-04 22:54:36 ----D---- C:\WINDOWS\CSC
2009-01-04 22:54:30 ----A---- C:\WINDOWS\ntbtlog.txt
2009-01-04 21:58:13 ----D---- C:\WINDOWS\pss
2009-01-04 21:11:15 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-01-04 20:34:47 ----D---- C:\Program Files\Lavasoft
2009-01-04 20:31:44 ----A---- C:\WINDOWS\VPC32.INI
2009-01-04 20:20:38 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-04 20:19:51 ----D---- C:\Documents and Settings\Dad\Application Data\Lavasoft
2008-12-30 21:03:10 ----RA---- C:\WINDOWS\Imgtask.exe

======List of files/folders modified in the last 1 months======

2009-01-20 14:48:24 ----RD---- C:\Program Files
2009-01-20 14:47:11 ----D---- C:\Program Files\Mozilla Firefox
2009-01-20 14:33:56 ----D---- C:\WINDOWS\Temp
2009-01-20 14:33:56 ----D---- C:\WINDOWS\system32
2009-01-20 10:08:07 ----D---- C:\WINDOWS\Prefetch
2009-01-20 10:01:36 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-01-20 08:06:27 ----SHD---- C:\WINDOWS\Installer
2009-01-20 08:06:26 ----D---- C:\WINDOWS\WinSxS
2009-01-20 08:06:22 ----D---- C:\WINDOWS
2009-01-19 22:26:19 ----A---- C:\WINDOWS\system32\PnkBstrB.exe
2009-01-19 13:19:45 ----D---- C:\WINDOWS\system32\drivers
2009-01-18 14:08:36 ----HD---- C:\WINDOWS\inf
2009-01-18 14:08:34 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-01-18 14:08:17 ----D---- C:\WINDOWS\system32\CatRoot2
2009-01-18 14:04:47 ----D---- C:\Documents and Settings\Dad\Application Data\vlc
2009-01-18 13:31:08 ----D---- C:\Program Files\CyberLink
2009-01-18 13:30:55 ----RSD---- C:\WINDOWS\Fonts
2009-01-18 13:30:38 ----HD---- C:\Program Files\InstallShield Installation Information
2009-01-18 13:28:42 ----D---- C:\Documents and Settings\All Users\Application Data\CyberLink
2009-01-17 14:12:31 ----D---- C:\WINDOWS\system32\CatRoot
2009-01-17 14:12:24 ----A---- C:\WINDOWS\imsins.BAK
2009-01-16 10:19:46 ----A---- C:\WINDOWS\win.ini
2009-01-16 10:19:42 ----D---- C:\Program Files\Windows Media Player
2009-01-16 10:19:40 ----D---- C:\WINDOWS\Help
2009-01-16 10:19:02 ----D---- C:\WINDOWS\system32\LogFiles
2009-01-14 22:56:08 ----HD---- C:\WINDOWS\$hf_mig$
2009-01-09 20:35:28 ----A---- C:\WINDOWS\system32\MRT.exe
2009-01-06 11:37:31 ----D---- C:\Program Files\Common Files
2009-01-04 22:48:31 ----SHD---- C:\System Volume Information
2009-01-04 22:48:31 ----D---- C:\WINDOWS\system32\Restore
2009-01-04 22:45:40 ----RASH---- C:\boot.ini
2009-01-04 22:45:40 ----A---- C:\WINDOWS\system.ini

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\System32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 NVTCP;NVIDIA TCP/IP Protocol Driver; C:\WINDOWS\System32\DRIVERS\NVTcp.sys [2006-08-07 110080]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2001-08-23 12032]
R2 SVKP;SVKP; \??\C:\WINDOWS\system32\SVKP.sys []
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\System32\DRIVERS\HDAudBus.sys [2005-01-07 138752]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-01-30 4474368]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2008-01-09 7434336]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\System32\DRIVERS\NVENETFD.sys [2006-08-07 52736]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\System32\DRIVERS\nvnetbus.sys [2006-08-07 18944]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
S3 PnkBstrK;PnkBstrK; \??\C:\WINDOWS\system32\drivers\PnkBstrK.sys []
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ForceWare Intelligent Application Manager (IAM);ForceWare Intelligent Application Manager (IAM); C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe [2006-09-08 172032]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-15 152984]
R2 nSvcIp;ForceWare IP service; C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe [2006-09-08 172090]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\System32\nvsvc32.exe [2008-01-09 155716]
R2 PnkBstrA;PnkBstrA; C:\WINDOWS\system32\PnkBstrA.exe [2008-12-19 70968]
R2 PnkBstrB;PnkBstrB; C:\WINDOWS\system32\PnkBstrB.exe [2009-01-19 187536]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2006-12-19 272024]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------

Thanks!

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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Posted 21 January 2009 - 07:59 AM

Please see this link for information regarding PnkBstrA.exe and/or PnkBstrB.exe. and this thread in the Punkbuster Forums. If you have a version older than PB Client version 1.700, then the components could be causing a problem.
Are the new components optional?
Starting with PB Client version 1.700, the new components are required. Uninstalling and/or disabling the new components will cause PunkBuster to stop working correctly and will cause frequent kicking from PunkBuster enabled servers.
  • If you have a version older than PB Client version 1.700, then the files, PnkBstrA.exe and/or PnkBstrB.exe, could be causing a problem.
  • If you wish to uninstall the two files, then please download the this application.
  • Open the program above and click the Uninstall button. This will remove the PnkBstrA.exe and PnkBstrB.exe service.
  • Some may need to remove the registry entries.
  • Go to START > RUN. Type regedit.
  • Search in these parts:

    HKEY_LOCAL_MACHINE\SYSTEM\Controlset001\Sevices look for PnkBstrA PnkBstrB and PnkBstrK .. just right click on the folder listed on the left and delete.

    HKEY_LOCAL_MACHINE\SYSTEM\Controlset003\Services look for PnkBstrA PnkBstrB and PnkBstrK .. just right click on the folder listed on the left and delete.

  • In C:\windows\system32\drivers is PnkBstrK.sys and it is safe to delete.

This is the problem with infections in relation to PunkBuster:

Your computer has installed gaming tools. Some of these, like PunkBuster, use spyware techniques to engage in the anti-piracy battle. In the process, they take control of much of your PC, and they actually meet the definition of spyware/malware. They are sometimes designed to prevent orderly removal or modification. It is not likely that your computer could be cleaned without breaking or removing some of these programs, and this would result in not being able to play the associated games, or worse.

Since we are dedicated to causing No Harm, we will not normally work on machines with this type of program installed.

If you want to continue using the machine in this way, you should consider using imaging software like Norton Ghost or Acronis, or Terabyte Image, which can put your entire C: drive back into an earlier state whenever the infections or malfunctions get too severe.

If you really want to clean this machine, I will help, but if you so choose, understand there is NO assurance you will be able to do games afterwards.

Additional Information Regarding PunkBuster Enabled Games

  • PunkBuster is not considered to be overtly malicious, but it is totally self-serving, even at the expense of user safety, and the risks and tactics that come with its use are not revealed in an open manner.
  • PunkBuster is tracking software which installs a server on the OPs machine, establishes unique GUIDs, phones home, and sends screenshots.
  • Permission for PunkBuster to install and perform the tracking is assumed by them to be implicit in any associated gaming software installation. (Automatic installation during a request for something else). This is characteristic of trojans.
  • PunkBuster appears to install itself secretly without warning on any PC that attempts to play certain online games.
  • There is no regular uninstaller. Why not? (There IS a special uninstaller-see link below.)
  • Some don't view the whole picture as healthy for anything but the game promoters: http://www.derkeiler.com/pdf/Newsgroups/mi...004-07/1052.pdf
  • PunkBuster requires elevated privilege to run on Vista: http://www.vistax64.com/vista-general/2991...ge-problem.html
  • The PunkBuster home site routinely suggests that users who have problems disable their AntiVirus applications and Firewalls, and change settings on their routers.
  • PunkBuster installs a kernel driver. Once you let that happen, the software could do anything it wants.
  • If this software were an application for any other purpose, it would be called unstable and unacceptable (maybe an alpha release?).
  • From a random infection victim, you certainly will never know how many system instabilities have been introduced by the victim's attempts to run PunkBuster games.
  • It is quite clear that some of our tools are not likely to run while PunkBuster is present on the machine. It conflicts with kernel level debuggers and says so.
  • The attitude that the PC should be modified in whatever manner necessary to get PunkBuster to run is not consistent with our site's "Do No Harm" policy.
  • The lack of transparency about how the services and kernel driver work may be necessary for Punkbuster, but it also creates potential difficulty for infection removals.


Some posts from the EvenBalance/Punkbuster home site:

My computer locks up or "chugs" sometimes while I'm playing with PunkBuster Enabled, what can cause this?

PunkBuster "pushes" hardware and the Windows Operating System more than most software and uses functions in the Windows API (low level functions) that aren't used by most other programs. As such, there are a few cases where using PB can actually expose flaky hardware or other situations that don't cause problems for other software. Here are a few things that have helped other users make these problems get better or go away completely:
Make sure you are using the latest version of PunkBuster (the latest version is always on our Download page) - also this link may help manually update your PB to the latest version when necessary
From the game's main screen, press the tilde key (the ~ key) to bring down the console and enter the following line (without the quotes): "/pb_system 1".
Never close other programs from your Windows Task Manager before playing the game, either leave them running or close them through the proper interface - killing a process doesn't always work completely even if it stops showing in the Task Manager and renegade threads seem to conflict with PB more than other programs that may be running in memory. There is a free utility that some players use called EndItAll to close all extra programs before they play to avoid software conflicts, crashes and lockups. You can get it from here.
Check the add/remove programs list in your Control Panel and uninstall any programs that you don't use or that you don't know what they are.
One program that seems to conflict with PB more than others is Norton Anti-Virus. If you have it installed, try uninstalling it to see if the lockups go away. Some players have reported that when this is the culprit, they can reinstall Norton Anti-Virus and the lockups don't come back.
Other background programs that seem to conflict with PB for some users are Sound Blaster Live software and helper programs that come with video cards (especially ATI keyboard shortcut programs).
Some players discovered that they had a computer virus and that the lockups vanished after it was fully removed.
Experiment with the pb_sleep setting ... try setting it to 20, 250, or 500 to see if that affects your game performance. A few players have reported that all the problems go away when they "tweak" this setting.
In extreme cases, a few users have reported that replacing their RAM (memory) or video/sound cards fixed the problem.

How do I uninstall PunkBuster?

If you do not wish to use PunkBuster any longer, you may remove the entire "pb" folder inside your game folder. By removing this folder, the PunkBuster software will no longer be available. PunkBuster does not save information to other locations of your hard drive, nor does it change your system registry. *NOTICE* Starting with PunkBuster client version 1.300, our new Service components are kept in the Windows folder of the hard drive and they do store information in the registry. We offer a separate program called PBSVC with an uninstall option for our service components, it may be downloaded from here.
http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe

My game crashes with an error in pbcl.dll or a General Protection Fault. Why?

This issue can be from a program that conflicts with PB. There are a few known program that cause this:
* Get Right
* DU Super Controler
* Macro Toolsworks
* Girder 3.2
* PRTG Traffic Grapher
* CyberCorder: cybrcrdr.exe
* Paessler Router Traffic Grapher: prtg4.exe
* 3dnasys.exe
* mIRCStats
Closing those programs, or any like them that contain user or kernel level debuggers should stop the problem.

Privacy Policy of Even Balance, Inc.

Due to the unique nature of how PunkBuster software operates, we have developed this Statement to describe our Policy regarding the Privacy of the users of our software. The PunkBuster system is designed specifically to allow users to optionally hold themselves accountable by allowing our software to run in the background on their computer systems while they compete in various forms of multiplayer events. Our software is designed to operate in typical client / server fashion using the common Tcp/Ip (Internet) protocol. Our software inspects the displayed screen, processes and files associated with each computer system on which it is running for the purpose of authenticating those systems for play in a "cheat free" environment. The primary purpose of the scanning procedures is to inspect for the purpose of authenticating honest users who wish to compete fairly together. Our inspection procedures consist of three types: 1) validating that only non-hacked original software is being used during multiplayer competition, 2) examining files that match the profile (or signature) of known cheating programs, and 3) sending screen captures during gameplay. Our software does not, nor will it ever, without the explicit consent of users, make changes to any non-PunkBuster files on users' systems (such consent would be received through a confirmation action within the PunkBuster software and not as part of our Software Terms). Furthermore, our software will not perform "hard disk scans" looking through large portions of users' directories and/or file systems. Private data is not transmitted by PunkBuster from a user's system to a PunkBuster server - all transmissions from users' systems will be encrypted using randomized keys that are meaningful within the context of providing a mutually agreeable "cheat free" online environment. Screenshots of gameplay are not considered private data by PunkBuster. The PunkBuster anti-cheat system will not attempt to permanently retain information about users' systems other than standard logging of connection and authentication / inspection activities. We encourage any and all auditing or monitoring of the activity of our system for the purpose of verifying that our software performs according to this Policy Statement. We will cooperate fully with any party who believes that they have found any case where our system is being or could be used to breach the privacy of the users of our software.

The primary purpose ...... What could be a secondary purpose?
The fact that information sent back to servers is encrypted has nothing to do with Private data being sent.


You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#5 Rhinestone

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Posted 21 January 2009 - 09:48 AM

Punkbuster is gone...

Here is the new log...

Logfile of random's system information tool 1.05 (written by random/random)
Run by Dad at 2009-01-21 08:46:56
Microsoft Windows XP Professional Service Pack 3
System drive C: has 185 GB (78%) free of 238 GB
Total RAM: 2046 MB (74% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:46:58 AM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Print Server\PTP\PSDiagnostic.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Imgtask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\butt.exe
C:\Documents and Settings\Dad\Desktop\RSIT.exe
C:\Program Files\trend micro\Dad.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xfxforce.com/web/profile/showRe...registerProduct
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ImgTask] C:\WINDOWS\Imgtask.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185936140
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185789968
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 6442 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2008-05-29 308856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java™ Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-15 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-15 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-15 73728]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2008-05-29 185896]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-15 136600]
"SkyTel"=C:\WINDOWS\SkyTel.EXE [2006-05-16 2879488]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-01-30 16116224]
"PrintServer Diagnostic"=C:\Program Files\Print Server\PTP\PSDiagnostic.exe [2004-11-24 266240]
"nwiz"=nwiz.exe /install []
"NvMediaCenter"=C:\WINDOWS\System32\NvMcTray.dll [2008-01-09 81920]
"NvCplDaemon"=C:\WINDOWS\System32\NvCpl.dll [2008-01-09 8523776]
"ImgTask"=C:\WINDOWS\Imgtask.exe [2008-07-11 20480]
"EPSON Stylus CX4200 Series"=C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE [2005-03-08 98304]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-03 69632]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"EverioService"=C:\Program Files\CyberLink\PCM4Everio\EverioService.exe [2007-11-01 151552]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]
"MSMSGS"=C:\Program Files\Messenger\MSMSGS.EXE [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2008-12-22 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-12-22 356352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"E:\Program Files\steam\SteamApps\rhinestone007\sin episodes emergence\SinEpisodes.exe"="E:\Program Files\steam\SteamApps\rhinestone007\sin episodes emergence\SinEpisodes.exe:*:Enabled:SinEpisodes"
"C:\Program Files\Cyanide\GameCenter\GameCenter.exe"="C:\Program Files\Cyanide\GameCenter\GameCenter.exe:*:Enabled:GameCenter"
"C:\WINDOWS\system32\dpvsetup.exe"="C:\WINDOWS\system32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\Program Files\Activision\Call of Duty 2\CoD2MP_s.exe"="C:\Program Files\Activision\Call of Duty 2\CoD2MP_s.exe:*:Enabled:CoD2MP_s"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Dreamcatcher\Loki\Loki.exe"="C:\Program Files\Dreamcatcher\Loki\Loki.exe:*:Disabled:Loki"
"C:\Program Files\Dreamcatcher\Loki\Autorun\AutoRun.exe"="C:\Program Files\Dreamcatcher\Loki\Autorun\AutoRun.exe:*:Disabled:Loki - AutoRun"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\WINDOWS\system32\rundll32.exe"="C:\WINDOWS\system32\rundll32.exe:*:Disabled:Run a DLL as an App"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{28537b96-d6df-11dd-9701-00044b03ea69}]
shell\AutoRun\command - F:\Imageviewer.exe


======List of files/folders created in the last 1 months======

2009-01-21 08:43:00 ----A---- C:\WINDOWS\system32\pbsvc.exe
2009-01-20 14:48:24 ----D---- C:\rsit
2009-01-20 14:48:24 ----D---- C:\Program Files\trend micro
2009-01-20 08:06:25 ----D---- C:\Program Files\MSXML 4.0
2009-01-18 14:40:28 ----D---- C:\Documents and Settings\Dad\Application Data\MSN6
2009-01-18 14:40:28 ----D---- C:\Documents and Settings\All Users\Application Data\MSN6
2009-01-18 14:08:33 ----HDC---- C:\WINDOWS\$NtUninstallKB939683$
2009-01-18 13:34:03 ----D---- C:\Documents and Settings\Dad\Application Data\CyberLink
2009-01-18 13:28:37 ----N---- C:\WINDOWS\system32\_psisdecd.dll
2009-01-18 13:28:27 ----A---- C:\WINDOWS\system32\msxml4r.dll
2009-01-18 13:28:27 ----A---- C:\WINDOWS\system32\msxml4a.dll
2009-01-18 13:27:27 ----N---- C:\WINDOWS\system32\MFC71u.dll
2009-01-18 13:27:27 ----N---- C:\WINDOWS\system32\MFC71.dll
2009-01-18 13:27:27 ----N---- C:\WINDOWS\system32\atl71.dll
2009-01-18 13:27:24 ----D---- C:\MyWorks
2009-01-18 13:27:13 ----D---- C:\Program Files\Digital Photo Navigator 1.5
2009-01-17 14:12:22 ----HDC---- C:\WINDOWS\$NtUninstallKB929399$
2009-01-17 14:12:14 ----HDC---- C:\WINDOWS\$NtUninstallKB954154_WM11$
2009-01-17 14:12:09 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP11$
2009-01-16 10:19:52 ----N---- C:\WINDOWS\system32\spmsg.dll
2009-01-16 10:19:51 ----HDC---- C:\WINDOWS\$NtUninstallMSCompPackV1$
2009-01-16 10:19:45 ----A---- C:\WINDOWS\system32\wmpns.dll
2009-01-16 10:19:42 ----D---- C:\Program Files\Windows Media Connect 2
2009-01-16 10:19:37 ----HDC---- C:\WINDOWS\$NtUninstallwmp11$
2009-01-16 10:19:16 ----HDC---- C:\WINDOWS\$NtUninstallWMFDist11$
2009-01-16 10:19:05 ----D---- C:\7184bd0a7b8ca2d77308
2009-01-16 10:19:01 ----HDC---- C:\WINDOWS\$NtUninstallWudf01000$
2009-01-16 10:18:47 ----D---- C:\ec489eff12cc71424d985fbd1f
2009-01-14 22:56:13 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2009-01-14 22:55:53 ----A---- C:\WINDOWS\system32\MRT.INI
2009-01-12 22:43:49 ----A---- C:\WINDOWS\system32\TDSSlblj.dll
2009-01-12 22:43:47 ----A---- C:\WINDOWS\system32\TDSSxnst.dll
2009-01-12 22:43:47 ----A---- C:\WINDOWS\system32\TDSSbvqo.dll
2009-01-12 22:43:47 ----A---- C:\WINDOWS\system32\TDSSbrrx.dll
2009-01-12 22:42:36 ----A---- C:\WINDOWS\system32\TDSSoiqb.dll
2009-01-12 10:31:28 ----D---- C:\Documents and Settings\Dad\Application Data\DivX
2009-01-09 17:03:00 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-01-09 16:03:59 ----D---- C:\Documents and Settings\Dad\Application Data\Malwarebytes
2009-01-06 11:37:42 ----D---- C:\Program Files\SUPERAntiSpyware
2009-01-06 11:37:42 ----D---- C:\Documents and Settings\Dad\Application Data\SUPERAntiSpyware.com
2009-01-06 11:37:31 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-01-06 11:35:27 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-01-06 11:35:27 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-01-06 10:49:36 ----D---- C:\VundoFix Backups
2009-01-06 10:49:36 ----A---- C:\VundoFix.txt
2009-01-04 22:54:36 ----D---- C:\WINDOWS\CSC
2009-01-04 22:54:30 ----A---- C:\WINDOWS\ntbtlog.txt
2009-01-04 21:58:13 ----D---- C:\WINDOWS\pss
2009-01-04 21:11:15 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-01-04 20:34:47 ----D---- C:\Program Files\Lavasoft
2009-01-04 20:31:44 ----A---- C:\WINDOWS\VPC32.INI
2009-01-04 20:20:38 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-04 20:19:51 ----D---- C:\Documents and Settings\Dad\Application Data\Lavasoft
2008-12-30 21:03:10 ----RA---- C:\WINDOWS\Imgtask.exe

======List of files/folders modified in the last 1 months======

2009-01-21 08:43:48 ----D---- C:\WINDOWS\Prefetch
2009-01-21 08:43:01 ----D---- C:\WINDOWS\system32\drivers
2009-01-21 08:43:01 ----D---- C:\WINDOWS\system32
2009-01-21 08:13:44 ----D---- C:\Program Files\Mozilla Firefox
2009-01-21 08:13:03 ----D---- C:\WINDOWS\Temp
2009-01-20 21:55:49 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-01-20 14:48:24 ----RD---- C:\Program Files
2009-01-20 08:06:27 ----SHD---- C:\WINDOWS\Installer
2009-01-20 08:06:26 ----D---- C:\WINDOWS\WinSxS
2009-01-20 08:06:22 ----D---- C:\WINDOWS
2009-01-18 14:08:36 ----HD---- C:\WINDOWS\inf
2009-01-18 14:08:34 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-01-18 14:08:17 ----D---- C:\WINDOWS\system32\CatRoot2
2009-01-18 14:04:47 ----D---- C:\Documents and Settings\Dad\Application Data\vlc
2009-01-18 13:31:08 ----D---- C:\Program Files\CyberLink
2009-01-18 13:30:55 ----RSD---- C:\WINDOWS\Fonts
2009-01-18 13:30:38 ----HD---- C:\Program Files\InstallShield Installation Information
2009-01-18 13:28:42 ----D---- C:\Documents and Settings\All Users\Application Data\CyberLink
2009-01-17 14:12:31 ----D---- C:\WINDOWS\system32\CatRoot
2009-01-17 14:12:24 ----A---- C:\WINDOWS\imsins.BAK
2009-01-16 10:19:46 ----A---- C:\WINDOWS\win.ini
2009-01-16 10:19:42 ----D---- C:\Program Files\Windows Media Player
2009-01-16 10:19:40 ----D---- C:\WINDOWS\Help
2009-01-16 10:19:02 ----D---- C:\WINDOWS\system32\LogFiles
2009-01-14 22:56:08 ----HD---- C:\WINDOWS\$hf_mig$
2009-01-09 20:35:28 ----A---- C:\WINDOWS\system32\MRT.exe
2009-01-06 11:37:31 ----D---- C:\Program Files\Common Files
2009-01-04 22:48:31 ----SHD---- C:\System Volume Information
2009-01-04 22:48:31 ----D---- C:\WINDOWS\system32\Restore
2009-01-04 22:45:40 ----RASH---- C:\boot.ini
2009-01-04 22:45:40 ----A---- C:\WINDOWS\system.ini

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\System32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 NVTCP;NVIDIA TCP/IP Protocol Driver; C:\WINDOWS\System32\DRIVERS\NVTcp.sys [2006-08-07 110080]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2001-08-23 12032]
R2 SVKP;SVKP; \??\C:\WINDOWS\system32\SVKP.sys []
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\System32\DRIVERS\HDAudBus.sys [2005-01-07 138752]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-01-30 4474368]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2008-01-09 7434336]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\System32\DRIVERS\NVENETFD.sys [2006-08-07 52736]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\System32\DRIVERS\nvnetbus.sys [2006-08-07 18944]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ForceWare Intelligent Application Manager (IAM);ForceWare Intelligent Application Manager (IAM); C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe [2006-09-08 172032]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-15 152984]
R2 nSvcIp;ForceWare IP service; C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe [2006-09-08 172090]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\System32\nvsvc32.exe [2008-01-09 155716]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2006-12-19 272024]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------


Thanks...

#6 suebaby41

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Posted 22 January 2009 - 07:49 PM

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Adobe® Reader®. If you do not have the latest version, you may want to download the latest version, Adobe® Reader® 9.

Step 3

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Computer Associates Online Virus Scan
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro™ HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.

Step 4
  • Please download Ad-Aware 2008 Free to your desktop. The Ad-Aware 2008 Free installation file will be aaw2008.msi or aaw2008.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware 2008 Free will be installed.
  • When the Ad-Aware 2008 Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware 2008 Free.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware 2008 Free found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware 2008 Free scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware 2008 Free.
Step 5

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 6

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 7
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Do not run it yet.

Step 8
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Step 9

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

Spybot - Search and Destroy TeaTimer
  • Please disable Spybot - Search and Destroy TeaTimer, as it will prevent HijackThis from fixing the infection. You can enable it after you're clean. To disable Spybot - Search and Destroy TeaTimer:
  • Open Spybot - Search and Destroy.
  • Click Mode in the toolbar.
  • Select Advance Mode.
  • Click Tools.
  • ClickResident.
  • Uncheck the box next to Resident Tea-Timer.
  • Close Spybot - Search and Destroy.
  • Reboot your machine.
    Don't forget to restart Spybot - Search and Destroy's Teatimer when your machine is clean and undo the changes above.
SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Now we will address the HijackThis fixes.

Step 10

Do you know what the butt.exe file is and know that it is safe? I found only a few or no details on the following file. File/folder location is indicated by C (or the name of the drive you are using) C:\name of the folder\name of file. Please locate the file in Windows Explorer. Right click on the file and click Properties. Please post any details that you found.

C:\Program Files\Mozilla Firefox\butt.exe

Step 11

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 14

Please run HijackThis in Normal Mode and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
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#7 Rhinestone

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Posted 23 January 2009 - 08:16 PM

Ok, I tried to do everything as you laid it out, I will tell you where I had problems....

Step 2
Downloaded and installed latest version of reader.

Step 3

Tried several of these online scanners and had a lot of problems, Some only work with Internet Explorer which I could not get to run.

Managed to Run the Trendmicro one, It found 3 or 4 things which it said it removed succesfully.
Also managed to Run the Pandasoft one. It found another item but would only remove it if I paid for the upgrade!!

This is what it was: globalroot\systemroot\system32\vacxdphiiqs.dll

Step 4

Ran Ad-Aware and did a full scan (It found a nasty Backdoor Trojan which I suspect was at the root of many of my problems)
It cleaned/Removed /Quarantined everything it was supposed to. (Log to follow at bottom)

Step 5

Loaded Spyware Blaster no Problems

Step 6

Had trouble getting it to Run, Managed to Download new copy and run it.
It found some stuff and was successful at removing.

Step 7 ran ATF

Step 8

Disconnected everything

Step 9

Could not disable teatimer as I could not get the program to run but I did exit it from the system tray before using Hijackthis.
Super antispyware is not actually running it crashes on boot up and if I try to run it manually it does the same (Asks if I want to send report to Microsoft)
Re ran the install and asked to repair - no difference.

Step 10

LOL!! I had to rename the actual Firefox EXE file to get it to run, Renamed it to Butt. It was the first thing that came to mind when thinking of Malware!!

So Butt is actually Firefox!

Step 11

Done log posted below.

Step 12

Yes a list of progs that aren't necessary would be nice please. That way I can decide which ones I want to keep or not.

Step 13 Done

Step 14

Ok as above online cleaner did not clean:

globalroot\systemroot\system32\vacxdphiiqs.dll

Malware bytes Log:

Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 3

1/23/2009 5:27:20 PM
mbam-log-2009-01-23 (17-27-20).txt

Scan type: Quick Scan
Objects scanned: 51551
Time elapsed: 2 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\TDSSlblj.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Local Settings\Temp\TDSS81eb.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSStkdu.log (Trojan.TDSS) -> Quarantined and deleted successfully.

Superantispyware Log --- THIS PROGRAM Still Will Not Run

Hijack Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:12:21 PM, on 1/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Print Server\PTP\PSDiagnostic.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Imgtask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\Mozilla Firefox\butt.exe
C:\Documents and Settings\Dad\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.xfxforce.com/web/profile/showRe...registerProduct
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ImgTask] C:\WINDOWS\Imgtask.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185936140
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207185789968
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 6537 bytes


My Only obvious problem right now is the Superspyware not running

Also Internet explorer Still does not seem to want to run either

Thanks!

#8 suebaby41

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Posted 24 January 2009 - 10:50 AM

If SUPERAntiSpyware is already installed but simply will not run, please download and run the following program to launch SUPERAntiSpyware:
RUNSAS.EXE

What version do you have of Internet Explorer? IE6 or IE7?
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#9 suebaby41

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Posted 24 January 2009 - 11:43 AM

Ran Ad-Aware and did a full scan (It found a nasty Backdoor Trojan which I suspect was at the root of many of my problems)
It cleaned/Removed /Quarantined everything it was supposed to.


I have some bad news for you. Backdoor trojans leave a backdoor open on the system that can allow hacker total and complete access to your computer. Hackers can operate your computer just as if he were sitting in front of it. Hackers can watch everything you are doing on the computer, play tricks, do screenshots, log passwords, start and stop programs. Backdoor trojans send your identity information to a third party who may use that information for their own purposes such as identity theft, stolen bank funds, stealing credit card information etc.

Before deciding whether your computer needs cleaning or reformatting, you need to ask yourself some very serious questions.

Do you use your computer for any of the following?
  • Online banking/Business purposes
  • storing sensitive or very personal information
If you answered yes to any of those questions, you should disconnect your computer from the Internet and do a complete format and reinstall. If you use online banking, then you should contact your bank and arrange to have your password changed immediately. You should change any other passwords you use as these may have been compromised.

David Bach's Six Ways to Avoid Identity Theft

Here are six things you need to know to fight back against identity theft:

1. Keep your private information private.

Half of all identity theft in which the thief is identified is committed by a friend, coworker, neighbor, in-home employee, or relative of the victim. So make it a habit not to leave things lying around at home or in the office -- specifically your wallet, checkbook, or anything else containing private or financial information, including your mail.

Also, before you toss anything in the trash containing your private information, be sure to shred it. This isn't new advice, but I'd be remiss not to mention it.

2. Get a copy of your credit reports.

Often, victims of identity theft have no idea their credit is being used or destroyed until they apply for a loan and pull their credit score. So pull your credit report now, and make a plan to check it regularly.

By law, you're entitled to a free credit report from each of the three major credit bureaus -- Equifax, Experian, and TransUnion -- once every year. Go to AnnualCreditReport.com and stagger your requests so that you'll receive one report from each credit bureau every four months. Put the dates on your calendar so you don't forget. Keep in mind that this is for your free credit report only, not your credit score.

For your credit score, you'll need to go to myFICO. While you're there, you may want to check out their Identity Theft Security Deluxe product, which monitors your credit score and credit report automatically for $49.95 a year.

3. Find out if your state has a credit freeze law.

Here's a virtually foolproof way to prevent a thief from stealing your identity and using your personal data to get approved for credit. With this new law you're able to block ("freeze") all access to your credit report and credit score.

It's not necessarily the most convenient solution to protect yourself from fraud. Anytime you need to have your credit checked -- for instance, if you're buying a car or cell phone or even interviewing for a job -- you'll need to lift the block ("thaw" your record), which takes about three days. But if you have real concerns about identity theft or perhaps are already a victim, this is an option you may want to consider.

Some states will only grant a credit freeze if you're already a victim of identity theft. Find out if your state has a credit freeze law, including what it costs, by visiting FinancialPrivacyNow.org.

4. Check your bank statements weekly.

One of the great things about online banking is that you can log on and check your account at any time. Make a point of checking your bank statement weekly to be sure there aren't any red flags.

The same goes for your credit card statements. In fact, you may want to consider canceling your paper statements altogether and opting for online statements. After all, you're more likely to have personal information stolen from your mail than from the Internet.

That said, be sure to always use a secure computer. Using a public computer, like one at your local library, is risky due to tracking software that thieves can use to steal your passwords.

5. Be computer savvy.

Even though a relatively small percentage of identity theft occurs online, you should still take necessary precautions.

In addition to being careful about surfing the web on public computers, you should also be aware of the risks involved when using a wireless connection. Wi-Fi and Bluetooth are becoming increasingly popular, and as a result, there is bound to be an increase in wireless hacking.

Wireless connectivity is the perfect platform for thieves to get your personal data. If you have a wireless network at home or work, make sure you are incorporating password-protection and encryption. When accessing public hotspots, use a personal firewall.

Also, keep your computer safe by updating your antivirus and anti-spyware programs regularly. Use passwords so that others can't log on to your computer, laptop, or even your PDA, and be sure to change your passwords often.

Be smart about phishing scams, too. That's when you're sent an email that requests your personal or financial information, or that prompts you to click a link to provide your personal or financial information. If you're unsure of the legitimacy of such a request, call the company that it was supposedly sent from. If an email seems suspicious, it usually is.

6. Be aware of "deleted" data.

The Washington Post recently ran an article on mobile phones -- specifically "smartphones" like the Palm Treo and BlackBerry -- that was quite an eye-opener.

According to the story, resetting your phone to wipe out personal data doesn't exactly delete information. It turns out that your phone's operating system never actually deletes data, only the pointers to where the data is located. Anyone with the right software can recover information that was stored on your phone once you sell or discard it

You need to do is contact the device manufacturer for complete instructions on what to do to wipe your data clean. You can also visit WirelessRecycling.com for instructions. And think twice about what information you store on your device in case it's ever lost or stolen.

If Your Identity Is Stolen

Take the above steps and -- should you ever find yourself in the unfortunate position of having had your identity stolen -- you'll commend yourself for being proactive enough to identify a problem before too much damage was done.

Don't waste a minute once you've discovered suspicious activity -- go directly to the website of the Federal Trade Commission to file a complaint and access their comprehensive guide on the steps you'll need to follow to resolve the situation.

I recommend backing up your important files and reinstalling everything from scratch. There are so many changes that could have been done if that backdoor was used. Even if we cleaned the infections, it would not help to recover the information that has been compromised and there is no guarantee that your computer would be safe to use. It is dangerous and incorrect to assume that simply because one backdoor trojan has been removed from your computer that your computer is now secure.

If you only use your computer for music/games etc, your better option would be to clean it of infections rather than do a reformat. The decision must be made by you.

Here are some informative links to use to help you make a decision:

Danger: Remote Access Trojans

Consumers – Identity Theft

When should I re-format? How should I reinstall?

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Rootkits: The Obscure Hacker Attack

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

Microsoft Says Recovery from Malware Becoming Impossible

How to report ID theft, fraud, drive-by installs, hijacking and malware? (#10451)

However, if you do not have the resources to reformat your computer and reinstall your operating system and programs, I will be happy to attempt to clean it.

Should you have any questions, please feel free to ask.

Please let me know what you have decided to do in your next post.
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#10 Rhinestone

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Posted 24 January 2009 - 12:33 PM

I don't really use it for banking or anything, the only thing I'm worried about is my Warcraft Account.

I think I will reformat though.

Thanks for the help!

#11 suebaby41

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Posted 24 January 2009 - 03:29 PM

This information may help you after you reformat. Good Luck!

Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I may have asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner cleans all user temp folders, Java cache, (which seems to be harboring more and more malware), the cache, cookies, history, download history, visited links and saved passwords. Scan weekly if you have high Internet use.
  • Trend Micro's HijackThis or random's System Information Tool (RSIT) may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • SUPERAntiSpyware scans, detects, and removes spyware on your computer.
  • Malwarebytes ' Anti-Malware scans, detects, and removes malware on your computer.
  • a-squared Free scans, detects, and removes trojans, worms, spyware on your computer.
  • Spybot S&D scans, detects, and removes malware on your computer.
If you have changed the default settings for files/folders, please restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!


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