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Antivirus 2009


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7 replies to this topic

#1 mcchickenz

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Posted 06 January 2009 - 09:19 AM

I got this virus on my computer and I quarantined it with superantispyware and with malwarebytes anti-malware. I already have norton 360 running on my computer.

Can I remove the anti spyware and malware programs (uninstall) and still have the MS antivirus 09 bug be removed? Or when I remove these anti spyware/malware programs, will the MS antivirus bug become active?

Thank you!

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#2 quietman7

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Posted 06 January 2009 - 11:40 AM

Depends. There are no shortcuts or guarantees when it comes to malware removal.

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is a hidden piece of malware which has not been detected that protects files (which have been detected) and registry keys so they cannot be permanently deleted. If disinfection was not complete you could become reinfected. Without having tools like MBAM and SAS available, you would need to redownload and use them again. There is also the possibility of losing your Internet connection and then you cannot download anything.

No single product is 100% foolproof and can detect and remove all threats at any given time. The security community is in a constant state of change as new infections appear. Each vendor has its own definition of what constitutes malware and scanning your computer using different criteria will yield different results. The fact that each program has its own definition files means that some malware may be picked up by one that could be missed by another. Thus, a multi-layered defense using several anti-spyware products (including an effective firewall) to supplement your anti-virus combined with common sense and safe surfing habits provides the most complete protection.
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#3 mcchickenz

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Posted 06 January 2009 - 11:52 AM

Thank you quietman7, I did "eliminate the threat" with both anti-spy/malware programs, so hopefully that resolved the issue.

#4 quietman7

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Posted 06 January 2009 - 12:09 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software, crack sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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#5 fyoung

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Posted 09 January 2009 - 03:50 PM

Many computers at the company I work for are getting this virus. 90% of the PCs run WinXp Pro sp3, the rest are win2k sp4. We use Trend Micro corporate edition. We also use spybot search & destroy. having trouble getting Antivirus2009 off some of the PCs. Our helpdesk is kind of a virtual HD, as we are location regionally around the country (US) instead of in one office. Branch offices and users are all over the place. I've recetnly tried malwarebytes to try and remove antivirus2009 but it's still there. Was logged on as admin and turned off system restore. When lauching IE, there is either a bar at the top saying the webpage may have a virus or spyware and to click to install AV2009 which we know is bogus. So I thought I'd ask your advice.

Thanks

Frank

#6 quietman7

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Posted 09 January 2009 - 10:21 PM

Welcome to BC fyoung

If you have an issue or problem you would like to discuss, please start your own topic. Doing that will help to avoid the confusion that often occurs when trying to help two or more members at the same time in the same thread. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.

Thanks for your cooperation.
The BC Staff
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#7 slingshot05

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Posted 11 January 2009 - 02:49 PM

Can someone suggest a free website where I can download a "Get rid of anitvirus 2009" thingy

#8 garmanma

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Posted 11 January 2009 - 03:22 PM

Can someone suggest a free website where I can download a "Get rid of anitvirus 2009" thingy


That would be us. Post your problem with a brief description here:
Am I Infected?
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
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