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SpyGuard 2008 removal problem


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#1 visi0n

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Posted 05 January 2009 - 04:45 PM

Ok, so today my pc was infected with Spyware Guard 2008.
I used MalwareBytes and that seemed to remove the virus but I'm still unable to access any websites related to antivirus, i.e. symantec.com or mcafee.com

Any ideas?



DDS (Version 1.1.0) - NTFSx86
Run by vision at 16:36:12.17 on Mon 01/05/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.548 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\Documents and Settings\vision\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
mStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: XBTP02634 Class: {f97da966-f09d-4cab-bf29-75a0026986ea} - c:\progra~1\bearsh~1\bearsh~2\MediaBar.dll
TB: BearShare MediaBar: {d3dee18f-db64-4beb-9ff1-e1f0a5033e4a} - c:\program files\bearshare applications\bearshare mediabar\MediaBar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [EPSON Stylus Photo R220 Series on GALANT-GTZ25 (from LAPSTAN)] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIA.EXE /P61 "EPSON Stylus Photo R220 Series on GALANT-GTZ25 (from LAPSTAN)" /O5 "TS003" /M "Stylus Photo R220"
mRun: [Auto EPSON Stylus Photo R220 Series on JONBLAZE25] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaia.exe /p49 "auto epson stylus photo r220 series on jonblaze25" /o43 "\\jonblaze25\EPSON Stylus Photo R220 Series" /M "Stylus Photo R220"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: Copy to Semagic - c:\program files\semagic\copy.htm
IE: Download with Xilisoft YouTube Video Converter - c:\program files\xilisoft\youtube video converter\upod_link.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Semagic - c:\program files\semagic\link.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = scecli csspwntfy

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\vision\applic~1\mozilla\firefox\profiles\3out41we.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npsnapfish.dll
FF - plugin: c:\program files\yahoo!\shared\npYState.dll

============= SERVICES / DRIVERS ===============

R3 VF0350Afx;VF0350 Audio FX;c:\windows\system32\drivers\V0350Afx.sys [2008-6-5 142656]
R3 VF0350Vfx;VF0350 Video FX;c:\windows\system32\drivers\V0350Vfx.sys [2008-6-5 7424]
R3 VF0350Vid;Live! Cam Video IM (VF0350);c:\windows\system32\drivers\V0350Vid.sys [2008-6-5 170368]
R4 ibmfilter;ibmfilter;c:\windows\system32\drivers\ibmfilter.sys [2005-8-2 13184]
R4 PrivateDisk;PrivateDisk;c:\program files\ibm thinkvantage\safeguard privatedisk\privatediskm.sys [2005-6-28 46142]
R4 smi2;smi2;c:\program files\smi2\smi2.sys [2005-8-2 3968]
R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 pelmouse;Mouse Suite Driver;c:\windows\system32\drivers\PELMOUSE.SYS [2007-1-5 16384]
S3 pelusblf;USB Mouse Low Filter Driver;c:\windows\system32\drivers\PELUSBLF.SYS [2007-1-5 9216]
S3 TPM12;NSC Integrated Trusted Platform Module 1.2;c:\windows\system32\drivers\nsctpm12.sys [1980-1-1 13056]

=============== Created Last 30 ================

2009-01-05 14:17 <DIR> --d----- c:\docume~1\vision\applic~1\Malwarebytes
2009-01-05 14:17 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-05 14:17 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-05 14:17 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-05 14:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-05 14:14 24,638 a------- c:\windows\system32\wrm32.exe
2009-01-05 14:02 16,827 a------- c:\windows\system32\drivers\hosts
2009-01-05 14:02 6,656 a------- c:\documents and settings\vision\fns.exe
2009-01-02 10:14 81 a------- C:\CTX.DAT
2009-01-02 10:13 <DIR> --d----- c:\documents and settings\vision\Citrix

==================== Find3M ====================

2009-01-04 00:00 5,427 a------- c:\windows\system32\EGATHDRV.SYS
2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-11-11 19:40 256 a------- c:\documents and settings\vision\pool.bin
2008-10-24 06:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 07:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 08:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 08:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 11:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-15 02:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe
2008-10-15 02:04 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-08-27 14:10 0 ac------ c:\documents and settings\vision\jagex_runescape_preferences.dat
2007-07-18 17:50 92,064 -c------ c:\documents and settings\vision\mqdmmdm.sys
2007-07-18 17:50 79,328 -c------ c:\documents and settings\vision\mqdmserd.sys
2007-07-18 17:50 66,656 -c------ c:\documents and settings\vision\mqdmbus.sys
2007-07-18 17:50 25,600 -c------ c:\documents and settings\vision\usbsermptxp.sys
2007-07-18 17:50 22,768 -c------ c:\documents and settings\vision\usbsermpt.sys
2007-07-18 17:50 9,232 -c------ c:\documents and settings\vision\mqdmmdfl.sys
2007-07-18 17:50 6,208 -c------ c:\documents and settings\vision\mqdmcmnt.sys
2007-07-18 17:50 5,936 -c------ c:\documents and settings\vision\mqdmwhnt.sys
2007-07-18 17:50 4,048 -c------ c:\documents and settings\vision\mqdmcr.sys
2008-08-24 13:54 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082420080825\index.dat

============= FINISH: 16:36:37.68 ===============

Attached Files



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#2 visi0n

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Posted 05 January 2009 - 06:19 PM

don't know if this is somehow part of the reason, but when i attempt to ping any of these sites, like symantec.com it pings the loop back address... same for mcafee, etc, instead of their actual IP

#3 suebaby41

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Posted 20 January 2009 - 08:15 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 suebaby41

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Posted 02 February 2009 - 07:39 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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