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Problem with wupdt.exe


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9 replies to this topic

#1 inri_pilatus

inri_pilatus

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Posted 20 May 2005 - 10:51 AM

hello,

I can't seem to get wupdt.exe and rndrcus.exe off of my computer. I made a log file with hijackthis. maybe you guys can help me. I would really appreciate it...

Logfile of HijackThis v1.99.1
Scan saved at 10:36:33 AM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Sabrina\LOCALS~1\Temp\rndrcus.exe
C:\DOCUME~1\Sabrina\LOCALS~1\Temp\wupdt.exe

C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Sabrina\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Handy Backup 4.1] C:\Program Files\Novosoft\Handy Backup\hbagent.exe -logon
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 OldTimer

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Posted 20 May 2005 - 10:00 PM

Hello inri_pilatus and welcome to the BC forums. After reviewing your log I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure. This can hide malware from us when we are performing a fix, so we would like you to reenable those startup entries by doing the following:

Please click on Start, then Run, and type msconfig and then press Enter. When the window opens you should be on the General tab. Click on the Normal Startup item. Then press ok until you are out of the program. It will ask you to reboot so reboot normally.

Now please create a new Hijackthis Log and post it here as a reply. I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 inri_pilatus

inri_pilatus
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Posted 21 May 2005 - 11:44 AM

thanks a lot...

here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 11:41:12 AM, on 5/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\WINDOWS\wupdt.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Elaborate Bytes\DVD Region Killer\RegKillTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ICQLite\ICQLite.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Novosoft\Handy Backup\hbagent.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\bin\HPOVDX05.EXE
C:\Documents and Settings\Sabrina\Desktop\HijackThis.exe
C:\WINDOWS\system32\hpoipm07.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [RegKillTray] "C:\Program Files\Elaborate Bytes\DVD Region Killer\RegKillTray.exe"
O4 - HKLM\..\Run: [RegKillElbyCheck] "C:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Handy Backup 4.1] C:\Program Files\Novosoft\Handy Backup\hbagent.exe -logon
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#4 OldTimer

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Posted 21 May 2005 - 03:40 PM

Hi inri_pilatus. thanks for the ne log. After reviewing it I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\ceres.dll
C:\WINDOWS\system32\gah95on6.exe
C:\WINDOWS\wupdt.exe

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #7

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 inri_pilatus

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Posted 22 May 2005 - 04:00 PM

thanks a lot. here is my new log file. I doubt that everything is ok now because the second online anti virus program detected various trojan horses and said it could not delete it. I used the first 2 online anti virus sites you suggested.
oh, and also my anti virus program keeps coming up with complaints about trojan horses...

Logfile of HijackThis v1.99.1
Scan saved at 3:54:35 PM, on 5/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Elaborate Bytes\DVD Region Killer\RegKillTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Novosoft\Handy Backup\hbagent.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\bin\HPOVDX05.EXE
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Sabrina\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [RegKillTray] "C:\Program Files\Elaborate Bytes\DVD Region Killer\RegKillTray.exe"
O4 - HKLM\..\Run: [RegKillElbyCheck] "C:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Handy Backup 4.1] C:\Program Files\Novosoft\Handy Backup\hbagent.exe -logon
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#6 OldTimer

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Posted 22 May 2005 - 04:49 PM

Hi inri_pilatus. the log is clean. Good job! Now let's see if we can't take care of the files shown from the scans.

Download and install ewido security suite. Update the program and then close it. Do not run it yet.

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Start ewido and click on the Scanner button. On the Scanner page click on My Computer and then click the Start button to begin the scan. Let it run to completion and fix anything that it finds.

Reboot normally and post the log from ewido back here and I will review it when it comes in.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#7 inri_pilatus

inri_pilatus
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Posted 22 May 2005 - 10:32 PM

hey,
thanks again. I really appreciate your time and work!

here is the log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:07:37 PM, 5/22/2005
+ Report-Checksum: EDB6531

+ Date of database: 5/22/2005
+ Version of scan engine: v3.0

+ Duration: 229 min
+ Scanned Files: 214314
+ Speed: 15.59 Files/Second
+ Infected files: 66
+ Removed files: 66
+ Files put in quarantine: 66
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\

+ Scan result:
C:\Documents and Settings\Owner\Cookies\owner@12596707[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@15978193[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@19495311[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@30341551[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@4659728[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@60133631[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@68587987[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@75401068[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@a.websponsors[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@adknowledge[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@ads.as4x.tmcs[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@ads.planetactive[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@adsremote.scripps[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@articles.health.msn[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@bannerspace[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcsklxjd7oifwzramfu7ehxd9_2j2f[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcsn42u4k11e5hyzziz7zntl5_1j8l[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcsria8nb6twkfsbcijyzh5jv_3y8l[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcst8x41poifwzzk3iihgm3xb_9p4w[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcsu5fw8z4twkfrvnc2j6wg6m_2z6k[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcsx41mnd5twkf8wyp5mo4xok_6c8d[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@dcsxx9nthdrp17fja823qwk9f_9k9t[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@exitexchange[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@games.real[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@geocities[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@guide.real[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@hb.lycos[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@hits.411web[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@html[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@link[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@orbitz.rpts[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@realguide.real[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@S005-01-5-9-246403-73932[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@S148365[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@search.msn[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@search123[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@tvplex.go[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@www.xzoomy[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@xiti[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@90199314[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@exitexchange[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@search.msn[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\wupdt.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@a.websponsors[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@adknowledge[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@ads.planetactive[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@adsremote.scripps[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@ats[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@burstnet[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@campaigns.f2.com[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@cookie.monster[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@geocities[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@hb.lycos[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@S119579[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@S119954[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@S144258[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Cookies\sabrina@search.msn[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sabrina\Local Settings\Temp\rndrcus.exe -> Spyware.BetterInternet.f -> Cleaned with backup
C:\Documents and Settings\Sabrina\Local Settings\Temp\wupdt.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\RECYCLER\S-1-5-21-1528209584-1988233769-2262563598-1003\Dc134.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINDOWS\wt\wtupdates\Webd\4.0.0\files\wtvh.dll -> Spyware.WildTangent.b -> Cleaned with backup
C:\WINDOWS\wt\wtupdates\Webd\4.1.1\files\wtvh.dll -> Spyware.WildTangent.b -> Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent.b -> Cleaned with backup


::Report End

#8 OldTimer

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Posted 23 May 2005 - 01:55 AM

Hi inri_pilatus. that should take care of it. Good job! How are things running? Any problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and a good antivirus application like the ones you are currently using. It is critical to have both a firewall and antivirus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#9 inri_pilatus

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Posted 23 May 2005 - 08:47 AM

hey,
thanks again. I did everything you said. the pc is still somewhat slow but I think that is because of all the bleep I have in auto startup. is it ok when I configure my startup again?
oh, and can you recommend a good firewall?
I hope I will not need your help again :thumbsup:
anyway, you've done a really good job.
thanks
sabrina

#10 OldTimer

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Posted 23 May 2005 - 01:49 PM

You're very welcome inri_pilatus. I'm glad that we could help.

Yes, by all means reconfigure your startup as you like. We are all finished in cleaning up the machine.

I did not mention any firewalls in my last speech because it appears that you currently have AoneAlarm installed on this computer. Listed below are the firewalls that we recommend to people that do not have one installed. If you choose to install a different one make sure that you uninstall ZoneAlrm first because having 2 firewalls operating at the same time can cause conflicts with accessing networks and the internet.Now that your issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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