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Computer acting very strangely!

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#1 audiodrome


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Posted 05 January 2009 - 01:49 PM

I have spent the past week battling a trojan and as of last night I thought everything was OK. This morning I installed a few more things to make sure I was up to date on everything security-wise. I then ran two scans with HijackThis - one as is and then one after renaming it to see if it would catch anything else. On the second scan, it did find two entries, C: Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe and C: Windows\system32\wuauclt.exe. I did a search and found that these files were not malicious.

The trouble started when I uninstalled Adobe Reader 7 and tried to install Adobe Reader 9. It went through the whole installation process adding a third party Service Pack (Hyperion VIA) and then I rebooted but there was no sign of it ever being installed. I tried again and it was the same thing. When I searched for "adobe" using the new Windows Search 4.0 that I just installed the search results were all screwed up. In fact it listed two items that could not be previewed and they were the same two items that HiJackThis found in the second scan. I uninstalled Windows Search and after rebooting, my taskbar shortcut icons disappeared! So then I tried to do a System Restore from two days ago and it wouldn't let me (I had to disable this on the 2nd to do the virus scan so that's the earliest restore point I could try). This was the same problem I had when I was infected last week, so now I don't know what's going on! :thumbsup:

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#2 quietman7


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Posted 05 January 2009 - 02:04 PM

I tried to do a System Restore from two days ago and it wouldn't let me

What exactly happened?

Have you tried using System Restore from a command prompt in Safe Mode?
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#3 Orange Blossom

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Posted 05 January 2009 - 04:07 PM

Hello audiodrome.

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/192488/hijackthis-found-more-items-after-i-renamed-it/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult. I have edited your topic there to include the information from the first post in this thread and from the post in your other thread here: http://www.bleepingcomputer.com/forums/t/192334/can-trojans-come-back-undetected-after-deleting/

Because you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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