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XP won't start up.


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#1 dteneyck

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Posted 05 January 2009 - 11:37 AM

I've tried this question before, and everybody stopped responding. So I'm trying it again. Sorry.

My computer started acting strange. It began by not allowing my AVG free antivirus to do it's automatic update. Then I noticed that it was running slow. I tried to manually update my antivirus but it wouldn't do it. So I tried running it anyway and it didn't find anything.
So then I tried restarting my computer. Big mistake!! It would come up with the background, but no icons. It wouldn't run anything.

I can restart my computer only in safe mode. I tried to bring it up in safe mode with networking option but that won't work either.

I'm running windows XP on an HP Pavillion.
Since my computer is down, I had to go to the local library to enter this in. It may take a day to two for me to check back.

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#2 quietman7

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Posted 05 January 2009 - 02:09 PM

If Windows XP refuses to start in Normal Mode, reboot your computer in "Safe Mode" using the F8 method and select "Last Known Good Configuration" or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began.

Also see:
"10 things you can do when Windows XP won't boot".
"What to Do When XP or 2000 Won't Boot".
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#3 dteneyck

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Posted 06 January 2009 - 09:53 AM

Sorry I forgot to mention that quietman, but I already thought of that and tried it. It wouldn't reboot. I tried different restore dates and none of them worked. This is a very stubborn problem.

Thanks anyway. Any other suggestions?

#4 quietman7

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Posted 06 January 2009 - 11:26 AM

You may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your machine.

"Resolving Boot Issues with a Boot Floppy Disk".
"How to obtain Windows XP Setup boot disks" and select the download that's appropriate for your Operating System. The Setup boot disks are available so that you can run the Setup program on computers that cannot use a bootable CD-ROM.

Another option is to create a Bootable CD:
Bootable CD FAQs
How To Boot your Computer from a Bootable CD or DVD
How to Create a Bootable Windows XP Setup Disk on a Preinstalled/Preloaded Windows System
Creating A Windows XP Recovery Console CD Image

You can try doing a "Repair Install with Recovery Console". The Recovery Console is a Windows utility that provides a DOS-like command line from which you can run some repair programs. If you have a Microsoft Windows CD-ROM, you can get to the Recovery Console by booting from that CD and pressing any key when you told to 'Press any key to boot from CD'. At the 'Welcome to Setup' screen, press r for Repair.

"Langa Letter: XP's No-Reformat, Nondestructive Total-Rebuild Option"
"How to perform a Repair/Reinstall" (with screenshots).
"How to install and use the Windows XP Recovery Console"

If you don't have your XP CD you can download an ISO of the Recovery Console files:
Recovery Console ISO file
NTFS4FreeDos ISO
XP Recovery Console zip file

Burn it as an image to a disk to get a bootable CD which will startup the Recovery Console for troubleshooting and fixing purposes. This is especially useful for those with OEM systems with factory restore partitions or disks but no original installation CD. If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO.

You can start a new topic in the Windows XP forum if you need assistance with this.

Important Note: If this is a virus/Trojan related issue, you should know that some types of malware can result in a system so badly damaged that a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"

Should you decide to follow that advice and reformat, these links include step-by-step instructions with screenshots:
"XP Clean Install Interactive Setup"
"[url="http://spyware-free.us/tutorials/reformat/""]How to reformat your computer in case of a severe malware infection[/url]"
"Reformat & Clean Install Windows XP"

Note: If your using an IBM, HP, Compaq or Dell machine, you may not have an original XP CD Disk. By policy Microsoft no longer allows OEM manufactures to include the original Windows XP CD-ROM on computers sold with Windows preinstalled. Instead, most computers manufactured and sold by OEM vendors come with a vendor-specific Recovery Disk or Recovery Partition for performing a clean "factory restore".
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