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please i need help with malware trace and vundo


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8 replies to this topic

#1 tony456

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Posted 05 January 2009 - 10:49 AM

I have windows xp and was able to remove antivirus 2009 but i still have malware trace and trojan vundo that i am unable to remove I would love any help you could give me

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#2 garmanma

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Posted 05 January 2009 - 02:43 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#3 tony456

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Posted 06 January 2009 - 12:35 AM

here is the report thanks for the helpMalwarebytes' Anti-Malware 1.32
Database version: 1623
Windows 5.1.2600 Service Pack 3

1/6/2009 12:27:51 AM
mbam-log-2009-01-06 (00-27-51).txt

Scan type: Quick Scan
Objects scanned: 72092
Time elapsed: 8 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0edbeb6a-4bc9-4aa6-bed0-e05b1c3fc479} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0edbeb6a-4bc9-4aa6-bed0-e05b1c3fc479} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ymcple.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\C6QWBGKF\InstallAVg_770522166350[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\C6QWBGKF\InstallAVg_770522166350[4].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\C6QWBGKF\InstallAVg_770522166350[6].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\FSHM5OE3\InstallAVg_770522166350[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\FSHM5OE3\InstallAVg_770522166350[2].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\V1087BC4\InstallAVg_770522166350[2].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\acw\Local Settings\Temporary Internet Files\Content.IE5\V1087BC4\InstallAVg_770522166350[3].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\acsrnxmweo.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekaylkawkxe.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\seneka.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekaodrfstqr.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekavdylkcie.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#4 tony456

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Posted 06 January 2009 - 01:08 AM

new scan looks clean am i ok noMalwarebytes' Anti-Malware 1.32
Database version: 1623
Windows 5.1.2600 Service Pack 3

1/6/2009 1:05:56 AM
mbam-log-2009-01-06 (01-05-56).txt

Scan type: Quick Scan
Objects scanned: 69452
Time elapsed: 7 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
w

#5 tony456

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Posted 06 January 2009 - 09:00 AM

I did a full scan and still have vundo showing up

#6 garmanma

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Posted 06 January 2009 - 01:36 PM

1. Please print these instructions as they will be needed later when Internet access is not available.

2. Save these instructions in word or notepad to the desktop where they can be easily found.

3. Download Vundo Fix:
http://www.atribune.org/ccount/click.php?id=4
and save it to your desktop.

4. When it has completed downloading, double-click VundoFix.exe to run it.

5. Click the Scan for Vundo button.

6. Once it's done scanning, click the Remove Vundo button.

7. You will now receive a prompt asking if you want to remove the files, click the YES button. Once you click yes, your desktop will go blank as it starts removing Vundo.

8. When completed, it will prompt that it will shutdown your computer, click the OK button.

9. When the computer has shutdown, turn your computer back on.

The WinFixer and Vundo infection should now be removed from your computer.



If you are still having a problem then please perform the following steps:

Note: This step should only be used if the instructions in the previous steps did not remove the infection:

1. Download VirtumundoBegone:
http://www.bleepingcomputer.com/malware-re...%3C%DL2_LNK%%3E

and save it to your desktop.

2. Now reboot into Safe Mode.

1. This can be done tapping the F8 key as soon as you start your computer

2. You will be brought to a menu where you can choose to boot into safe mode.

3. Select safe mode with networking using your arrow keys on the keyboard and then press enter.

4. When you computer reaches the desktop make sure you log in as the same user which you had performed the previous steps,

3. Once you are logged into safe mode, double-click VirtumundoBeGone.exe file you just downloaded and follow the instructions.

4. Exit when it has finished, and reboot back to normal mode.

The WinFixer and Vundo infection should now be removed from your computer. Conclusion

Edited by garmanma, 06 January 2009 - 01:37 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#7 tony456

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Posted 12 January 2009 - 12:24 AM

thanks for the help every is right in the world again

#8 garmanma

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Posted 12 January 2009 - 07:36 PM

If there are no longer signs of malware then please....

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

-------------------------------

[/list]Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software, crack sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 tony456

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Posted 14 January 2009 - 12:52 AM

thanks for all your help




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