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PC crashed,virus


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#1 KsStorm

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Posted 04 January 2009 - 09:55 PM

My 6 month old Emachine desktop crashed on Dec. 6. I am on dial-up.After several very frustrating hours/days on the phone w/ tech support,and 2 recovery CDs via mail,I got the drivers & etc reinstalled. Lost EVERYTHING. :flowers: Now,I can get online,but cannot open any websites. The other day AVG found a "Trojan Horse Startpage.CPM in C Program files\common files\aol\Backup\ACS..." then deleted it. Tried removing AOL,reinstalling it,no go. I don't have hijack this,nor canI download anything. Another scan of AVG,Adaware,Malwarebytes,all come up clean. Right now I'm running AVG in safe mode,as instructed in one of the stickeys. I am pretty computer illiterate when it comes to all of this. :thumbsup: I would truly appriciate any & all help I could get,going on a month w/ this problem.I am on an ancient laptop right now.

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#2 quietman7

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Posted 05 January 2009 - 02:37 PM

Please post the results of your MBAM scan for review.

To retrieve the MBAM scan log information, launch MBAB.
Click the Logs Tab at the top.
mbam-log-2008-10-12(13-35-16).txt should show in the list. <- your dates will be different from this exampe
Click on the log name to highlight it.
Go to the bottom and click on Open.
The log should automatically open in notepad as a text file.
Go to Edit and choose Select all.
Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
Come back to this thread, click Add Reply, then right-click and choose Paste.
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