i have had my editing software crash adobe master suite cs3 corp edition kind of crash
so i went to reinstall it ,on the dvd there was aparently a trogan what not on it and mc cafee found it E:\CRACK\XF-ADOBEMASTERCS3-KG.EXE
IN THE BOTTOM AFTER THE SCAN
IT SHOWS the details as
detection type: trogan
detection name: Generic.dx ,Generic.dx
status: scan after restart
now Iwill say this i went to dell tech chat and they said to call dell on call and they will remotely let me have access to the pc which is something i did do on different ocasions for small issues i had, like sound not playing what have you.
but now i have windows vista which is ok ,, and im slowly learning this thing after 3 month roughly mb closer to 2 .
and im not really shure what is the best solution to this.
when the dvd is in drive E: mcafee pops up saying it blocked this keygen.exe having the generic.dx on it
what is my options here.
do i save just the files for the software..........on another file and leave out the crack file
and while dell did another scan thru mcafee thru the remote assistance
there was i think 4 or 3 other things that came up which was on removeable media card/storage device (memory pro duo card for camera)
now i found this very strange because i did not think taking pictures and getting a virus possible but dell claims it can happen for unknown reasons.
so i find this very interesting at hand.
now im not all that knowledge able with everything on the pc doing indepth things by changing this or that as far as settings unless im directed else wise thru a dell tech which i find to do when i have questions in concern.
so here is the file found within the memorycard F:\MS download.tmp\ixp001.tmp or it was oo1.tmp ill rescan it if need be but
this is really odd unless someone has gotten into my comp thru a instant messenger via yahoo
the file also is listed as a trogan so odd...............
any sujestions what to do.
and be descriptive so i am not missled here. or do i do the dell oncall which i hope not to so i can save it for a more serious issue if i have one.
my other laptop bein a dell does need to be taken care of thru a debug mode to remove virus which is claimned to be on the registry.
and has gotten there because the day after my norton ended someone had faked a friends identity and sent me a message which had tons of worms and trojans
when i clicked on thier pict to send a reply back to them....no wonder i hate the viral infected world at myspace with the scammers .
ok folks for who ever reads this ,, i hope i am directed in the right direction to resolve an issue with out resorting to dell oncall if possible.
Edited by Pandy, 05 January 2009 - 10:52 AM.
Moved from Windows Vista