I am experiencing a problem that I suspect was caused by some sort of error during the installation of .NET framework 2.0.
The .NET framework was installed by Mailstore Home 3.0, and I then immediately attempted to install the latest security patch from Windows Update (which failed). I don't know whether it was during the install or update that the problem was introduced.
Anyway, having done this, I found that Windows Live Mail would no longer open - it just gives me an error message saying that MSVCR80.dll is not a valid Windows image (see first attached image below). When I look for the file in question, I find that it appears to be there, but has a file size of 0 bytes.
In order to try to fix this, I tried uninstalling .NET framework 2.0 and 1.1 and then reinstalling them by downloading them from microsoft.com. This did no good, and in fact, now .NET framework 2.0 will not reinstall - it throws up an error during the installation process (see second attached image below).
The only other things I've tried is to run "sfc /scannow" at the command line, which I believe is meant to find missing system files. It didn't fix the problem (it didn't seem to find anything). I also tried repairing Live Mail from the Windows Control Panel's "Add / Remove Programs" dialogue. That also didn't fix the problem.
At the moment I'm unable to open Live Mail, which is a real pain, so any help would be very greatly appreciated.
Thanks in advance,
Edited by Nick1979, 04 January 2009 - 03:34 PM.