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yahoo and google searches not working

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4 replies to this topic

#1 cwsmith43


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Posted 04 January 2009 - 03:07 PM

i was curious to see what had been done to this thread to resolve the problem. i am having the same problems as this post.


other search engines work fine except yahoo and google. thanks.

Edited by Orange Blossom, 04 January 2009 - 06:57 PM.
Move from HiJack This forum to Am I Infected as there are no logs. ~ OB

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#2 Tehsplink


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Posted 06 January 2009 - 03:31 PM

sorry for the wait :thumbsup:

Please download MalwareBytes Anti-Malware to your desktop.

Ensure that your computer is connected to the internet and your software firewall is disabled until instructed to re-enable it.
Double click on the mbam-setup.exe to begin the installation process.
When the installation begins, please do not change any of the settings and follow the prompts.
Please make sure that when you finish the installation, these options remain checked;
*Update MalwareBytes' Anti-Malware
*Launch MalwareBytes' Anti-Malware
You may now click finish...
When MBAM launches, you will be prompted to update before running a scan. If an update is found, MBAM will automatically download and apply the updates and you can then click 'OK' button to close the box and continue. You may now re-enable your firewall
Please ensure that while you are on the scanner tab the 'Perform Quick Scan' option is selected, then click the 'Scan' button.
If you are asked which drives to scan, please leave all of them ticked, and click 'Start Scan'.
The scan will now begin and you will see “Scan in progress” at the top; It may take a while to complete so please be patient.
When the scan completes, you will see “The scan completed successfully. Click 'Show Results' to display all objects found”
Click the 'OK' button to close the box and continue with the removal process.
Back on the main scanner screen, click 'Show Results' to see a list of any found Malware.
Ensure that all items are checked and then click the 'Remove Selected' button.
When the removal process is complete, a log will open in notepad; this log will be automatically saved and you can view it in the logs section of the program.
Copy and paste the contents of the log file that is open into your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the Malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Please PM me if i have been assisting you and do not reply for 24 hours!

#3 cwsmith43

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Posted 06 January 2009 - 10:37 PM

thanks again for your help. i did exactly what you asked and i found one file that was infected, a hijack. file, i didn't write down the name...sorry :thumbsup: i did try to check to see if the issue was resolved and it is still pulling up weird search results. here is the log file...

Malwarebytes' Anti-Malware 1.32
Database version: 1625
Windows 5.1.2600 Service Pack 2

1/6/2009 9:23:45 PM
mbam-log-2009-01-06 (21-23-45).txt

Scan type: Quick Scan
Objects scanned: 77021
Time elapsed: 6 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

thanks again. since i would like to learn as much as possible about this, could you please explain what you are looking for and what your thoughts are on this. that would be awesome if you could do that.


#4 Tehsplink


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Posted 07 January 2009 - 07:55 AM

Is your problem fixed? If so then great. If not then post that in the next reply ;)

as you can see, it found one infected file which was a registry file;
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

I very much doubt that your problem will be solved with this so please can you follow the steps below...

Please download and install Super Anti Spyware

1.Double click SUPERAntiSypware.exe and use the default settings for installation
2.When the installation finishes a shortcut on your desktop will be created, please double click that to launch SAS
3.If asked to update the programs definitions please click Yes . If not then update the definitions before scanning by clicking Check for Updates
4.Under the Configuration and Preferences, click the Preferences button
5.Click the General and startup tab, and under Start-Up Options, make sure Start SUPERAntiSpyware when windows starts is Unchecked.
6.Click the "Scanning Control" tab, and under Scanner
Options make sure the that the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
7.Click the Close button to leave the control center screen and exit the program.
8.Do not run a scan just yet.

Reboot your computer in "Safe Mode " using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware once in safe mode using the instructions below:
1.Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
2.On the left, make sure you check C:\Fixed Drive.
3.On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
4.After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
5.Make sure everything has a checkmark next to it and click "Next".
6.A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
7.If asked if you want to reboot, click "Yes" and reboot normally.
8.To retrieve the removal information after reboot, launch SUPERAntispyware again.
1.Click Preferences, then click the Statistics/Logs tab.
2.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
3.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
4.Please copy and paste the Scan Log results in your next reply.
9.Click Close to exit the program.

Edited by Tehsplink, 07 January 2009 - 07:57 AM.

Please PM me if i have been assisting you and do not reply for 24 hours!

#5 cwsmith43

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Posted 07 January 2009 - 09:21 PM

ok, i have bitdefender and a full system scan was set up to run and after finding the following items, it seems that the problem was resolved. here is the log report after the scan. i would be interested to hear your opinion on the matter. thanks again for all of your help.

-- begin log report --

BitDefender Log File !!!!!
Product : BitDefender Total Security 2008
Version : BitDefender UIScanner v.11
Log date : 12:02:37 07/01/2009
Log path : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\full_scan\1231351357_1_01.xml

Scan Paths:Path0000: C:\
Path0001: D:\
Path0002: F:\

Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes

Target selection options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : No
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :

Target ProcessingDefault action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None

Scan engines summaryNumber of virus signatures : 2412280
Archive plugins : 45
Email plugins : 6
Scan plugins : 13
Archive plugins : 45
System plugins : 5
Unpack plugins : 7

Overall scan summaryScanned items : 118400
Infected items : 3
Suspicious items : 0
Resolved items : 3
Individual viruses found : 3
Scanned directories : 9227
Scanned boot sectors : 10
Scanned archives : 125
Input-output errors : 27
Scan time : 00:00:42:33
Files per second : 45

Scanned processes summaryScanned : 56
Infected : 0

Scanned registry keys summaryScanned : 1196
Infected : 0

Scanned cookies summaryScanned : 438
Infected : 0

Remaining issues:Object Name Threat Name Final Status

Resolved issues:Object Name Threat Name Final Status

C:\Documents and Settings\Katy Smith\Temporary Internet Files\Content.IE5\1FDHNEEX\1[1].htm Adware.FakeAntiVirus.M Deleted

[System]=]C:\Documents and Settings\Casey Smith\Cookies\casey_smith@casalemedia[1].txt Cookie.Casalemedia Deleted

C:\WINDOWS\system32\wdmaud.sys Trojan.Generic.1276805 Deleted

Objects that were not scanned:Object Name Reason Final Status

-- end of log report --

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