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Trojan detected - won't go away


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#1 PrinceBuster

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Posted 04 January 2009 - 01:41 PM

First, thanks for your time and attention.

I am having problems with my home PC which is running XP home edition.

I can't access the internet. (I am posting from my laptop)

Can't run anti-virus scan software in normal mode.

AOL anti-spyware keeps blocking something called Kollah.

I ran anti-virus in Safe Mode. It found the following 2 items:

Backdoor.Tidserv
Trojan Horse

Each time (I have rebooted and run it 5 times) it says the issues are "resolved" and it says all I need to do is restart but it keeps showing up on the scan each time and the other symptoms are unchanged.

Please help

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#2 garmanma

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Posted 04 January 2009 - 02:47 PM

Try to download in Safemode w/networking or download to a thumbdrive and/or burn to CD
-----------------------------------------------------------------------------------------


Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

---------------------------------

If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 PrinceBuster

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Posted 04 January 2009 - 03:36 PM

Looks like that got it.

Here is the log:

Malwarebytes' Anti-Malware 1.31
Database version: 1571
Windows 5.1.2600 Service Pack 3

1/4/2009 2:23:13 PM
mbam-log-2009-01-04 (14-23-13).txt

Scan type: Quick Scan
Objects scanned: 52819
Time elapsed: 4 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 3
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{62960d20-6d0d-1ab4-4bf1-95b0b5b8783a} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\ -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\ -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\wsnpoema.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\wsnpoema.exe -> Delete on reboot.

Folders Infected:
C:\WINDOWS\system32\wsnpoema (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\TDSSarxx.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSScfmm.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSoiqt.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSvoql.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\jkse73hedfdgf.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\74713e1.sys (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\TDSSmqlt.sys (Trojan.TDSS) -> Delete on reboot.
C:\alfqentw.exe (Backdoor.Hupigon) -> Quarantined and deleted successfully.
C:\oruocu.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\svhost.exe (Backdoor.Hupigon) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\TDSS5e17.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wsnpoema\audio.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\wsnpoema\video.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\kernel32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\vnql.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\wsnpoema.exe (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\Microsoft\Protect\track.sys (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\SETUP.EXE (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSkkai.log (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSlxcp.dll (Rootkit.Agent) -> Delete on reboot.

#4 garmanma

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Posted 04 January 2009 - 04:28 PM

You have some stubborn stuff
----------------------------


Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 PrinceBuster

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Posted 04 January 2009 - 06:42 PM

Full scan done and things seem to be running fine.

Here is the log:

Malwarebytes' Anti-Malware 1.31
Database version: 1614
Windows 5.1.2600 Service Pack 3

1/4/2009 5:24:40 PM
mbam-log-2009-01-04 (17-24-40).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 141788
Time elapsed: 1 hour(s), 48 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ttrgrqrk.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHC4B.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHC4D.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.




Any next steps?

#6 garmanma

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Posted 04 January 2009 - 07:50 PM

Please try one more thing
---------------------------------

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 PrinceBuster

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Posted 04 January 2009 - 09:57 PM

I followed the instructions but when I try to reboot into Safe Mode it gets hung up at Mup.sys !?!

It seem to boot into regular mode just fine.

#8 garmanma

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Posted 05 January 2009 - 06:42 PM

If you can't get into safemode, try it in normal

Please download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
-----------------------------

For the Safemode problem:

Step One: Click Start, select Run

Step Two: In the box, type cmd

Step Three: Click Ok

Step Four: Run the chkdsk utility by typing in the following command:

chkdsk c:

..or

chkdsk c: /f /r

NOTE: The /f command automatically fixes any errors encountered, the /r command locates bad sectors and recovers readable information.

Reboot machine

Edited by garmanma, 05 January 2009 - 06:43 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 PrinceBuster

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Posted 07 January 2009 - 01:21 PM

Here is the log from the Dr Web scan.

I had to run it twice because the computer froze up after the 1st scan.

Now I am going to try the safe mode fix.



AIM.exe\data041;C:\AOL Instant Messenger\AIM.exe;Adware.Aws;;
AIM.exe;C:\AOL Instant Messenger;Archive contains infected objects;Cannot create folder.Moved.;
ecuinst.exe\data003;C:\Documents and Settings\All Users\Application Data\AOL Downloads\SUD4172\ecuinst.exe;Trojan.StartPage.21845;;
data016\data002;C:\Documents and Settings\All Users\Application Data\AOL Downloads\SUD4172\ecuinst.exe\data016;Trojan.StartPage.21845;;
data016;C:\Documents and Settings\All Users\Application Data\AOL Downloads\SUD4172\ecuinst.exe;Archive contains infected objects;;
ecuinst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\SUD4172;Archive contains infected objects;Moved.;
33943E7C.bin;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Program.ProxyOSS;Moved.;
3DDA57E0;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Adware.SaveNow;Moved.;
3DDD01DC;C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine;Program.ProxyOSS;Moved.;
CFD.exe;C:\Program Files\BroadJump\Client Foundation;Adware.Cfd;Moved.;
uninst.exe\data003;C:\Program Files\Common Files\AOL\ACS\uninst.exe;Trojan.StartPage.21845;;
uninst.exe;C:\Program Files\Common Files\AOL\ACS;Archive contains infected objects;Moved.;
acslaeu.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\EU\acslaeu.exe;Trojan.StartPage.21845;;
acslaeu.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\EU;Archive contains infected objects;Moved.;
acscore.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\acscore.exe;Trojan.StartPage.21845;;
data057\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\acscore.exe\data057;Trojan.StartPage.21845;;
data057;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\acscore.exe;Archive contains infected objects;;
acscore.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps;Archive contains infected objects;Moved.;
acslaeu.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\acslaeu.exe;Trojan.StartPage.21845;;
acslaeu.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps;Archive contains infected objects;Moved.;
acslang.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\acslang.exe;Trojan.StartPage.21845;;
acslang.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps;Archive contains infected objects;Moved.;
acsrollb.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\acsrollb.exe;Trojan.StartPage.21845;;
acsrollb.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps;Archive contains infected objects;Moved.;
ecuinst.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\ecuinst.exe;Trojan.StartPage.21845;;
data016\data002;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\ecuinst.exe\data016;Trojan.StartPage.21845;;
data016;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps\ecuinst.exe;Archive contains infected objects;;
ecuinst.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite\comps;Archive contains infected objects;Moved.;
acslang.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Current\US\acslang.exe;Trojan.StartPage.21845;;
acslang.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\US;Archive contains infected objects;Moved.;
acslang.exe\data003;C:\Program Files\Common Files\AOL\Backup\ACS\Rollback\acslang.exe;Trojan.StartPage.21845;;
acslang.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Rollback;Archive contains infected objects;Moved.;
uninst.exe\data002;C:\Program Files\Common Files\AOL\ECU\uninst.exe;Trojan.StartPage.21845;;
uninst.exe;C:\Program Files\Common Files\AOL\ECU;Archive contains infected objects;Moved.;
aolcinst.exe\core.cab\GTDOWNAO_106.ocx;C:\Program Files\Common Files\aolback\Comps\coach\aolcinst.exe;Adware.Gdown;;
aolcinst.exe;C:\Program Files\Common Files\aolback\Comps\coach;Archive contains infected objects;Moved.;
GTDownAO_106.ocx;C:\Program Files\Common Files\AolCoach\en_en;Adware.Gdown;Moved.;

#10 PrinceBuster

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Posted 07 January 2009 - 01:45 PM

Here is what happened with the Safemode fix:


When I did chkdsk c:

I got -
"Errors found. CHKDSK cannot continue in read-only mode"

When I did chkdsk c: /f /r

I got -
"Cannot lock current drive. CHKDSK cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (y/n)

I selected N

When I restarted in normal mode I got a "limited virtual memory" error and some vague instructions on how to fix it.

Still won't start in Safemode.

#11 garmanma

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Posted 07 January 2009 - 03:30 PM

If it were me, I would get rid of the AOL Spyware tool. Let's do another scan with mbam in normal mode
----------------------------

Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 PrinceBuster

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Posted 07 January 2009 - 08:41 PM

I could not update MBAM with the update tab and the web page would not load. I had to load it on a disc from my other computer.

The 1st time I ran the scan I got a "out of virtual memory" error and then multiple errors with error codes of:

722(0, 7)

and

721(0, 14)

Then the computer got hung up and I had to reboot.

I did get multiple chkdsk errors when I rebooted.

I ran the scan again, this time with no errors.

Here is the log:

Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 3

1/7/2009 6:27:55 PM
mbam-log-2009-01-07 (18-27-55).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 138105
Time elapsed: 55 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Owner\Cookies\MM2048.DAT (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\MM256.DAT (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\bumo.reg (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\jababug.inf (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\uwux.exe (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\jiceji._sy (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\esycire._dl (Fake.Dropped.Malware) -> Delete on reboot.
C:\Documents and Settings\Owner\Cookies\syssp.exe (Fake.Dropped.Malware) -> Delete on reboot.


Also my Norton is now reporting that the "advanced protection" is off and the "fix now" button doesn't resolve the issue.

#13 PrinceBuster

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Posted 07 January 2009 - 08:43 PM

I am all for taking out the AOL anti-spy - what is the best way to do that?

#14 garmanma

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Posted 07 January 2009 - 09:26 PM

You are in a "Catch22" situation. On one hand, your infected pretty good. On the other you have a damaged/failing hard drive
Let's see if the big guns can get you clean in a hurry so we can do some diagnostics on the drive
----------------------------------
I suggest that you prepare and post a HJT log. Start by following this guide Just follow it as best as you can:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Then post the log in the proper forum, here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Good luck
Mark
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