Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

No sound with Flash in IE


  • Please log in to reply
9 replies to this topic

#1 bhitchcock

bhitchcock

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:09 AM

Posted 04 January 2009 - 12:20 PM

All of a sudden, I no longer have any sound when trying to play a video file via IE that also has sound.
It is not clear to me that I made any system changes to cause this. I see the video fine but no sound.
I can get sound when playing a sound file so the speakers and drivers seem to be in place.
Any ideas would be appreciated.

BC AdBot (Login to Remove)

 


#2 ePost

ePost

  • Members
  • 119 posts
  • OFFLINE
  •  
  • Local time:07:09 AM

Posted 04 January 2009 - 01:22 PM

Adobe recently updated Flash Player so it might help you if you download the latest version. Old versions go dead sooner or later just as you describe. Download link: http://www.adobe.com/products/flashplayer/

#3 bhitchcock

bhitchcock
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:09 AM

Posted 04 January 2009 - 03:24 PM

Thanks, I went to the above website and the first time I visited, I could not hear any audio but did install flash 10 which is latest update. The very next time I went to the above website, I could now hear the audio on the Adobe site so I thought problem solved and I was getting excited to be over with this issue. Then I went to the following website, http://www.funrestarea.com/pages/robin_williams.shtml and can not hear the audio so is that wierd or what? I tried another Youtube video and still could not hear the audio but video is fine. In the past I have visited this same website and could hear the audio.

#4 ePost

ePost

  • Members
  • 119 posts
  • OFFLINE
  •  
  • Local time:07:09 AM

Posted 04 January 2009 - 05:06 PM

Yes, it is weird. But a significant amount of malware get into our machine through vulnerabilities in flash. That's the reason for more than half of Adobe's Flash Player updates. So: you need to run a few anti-malware scannings. You could run a full scan with the two best freeware anti-malware scanners on the marked today. Run them one by one - full scan. Both can remove what they find:

Malwarebytes' Anti-Malware - download link: http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware - download link: http://www.superantispyware.com/superantis...efreevspro.html

You should keep them. They really are the best that you can buy with no money at all. :thumbsup:

Also these fine online scanners will do an excellent job - run one or two full scans. The ones mentioned above are better, though: http://www.bleepingcomputer.com/blogs/usas...?showentry=1252

Edited by ePost, 04 January 2009 - 05:11 PM.


#5 ePost

ePost

  • Members
  • 119 posts
  • OFFLINE
  •  
  • Local time:07:09 AM

Posted 04 January 2009 - 05:08 PM

PS: If it is malware that would explain why you managed to get one small sound bit before the malware killed your sound again.

#6 frankp316

frankp316

  • Members
  • 2,677 posts
  • OFFLINE
  •  
  • Local time:07:09 AM

Posted 04 January 2009 - 08:40 PM

You need to uninstall the old version of Flash before installing the new version. But the problem you're having isn't typical of Flash problems. So it may be something else. Have you tried this with a different browser?





http://kb.adobe.com/selfservice/viewConten...rnalId=tn_14157

#7 bhitchcock

bhitchcock
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:09 AM

Posted 04 January 2009 - 09:33 PM

Thank you all for your help. I have tried both IE 7 and the new 8 beta and have the same results. I thought about Firefox but have not tried it. I will do the malware processes as well. By the way, I also ran combofix and have the log file. Who can I send that to look at?

Thanks again,
Bill

#8 ePost

ePost

  • Members
  • 119 posts
  • OFFLINE
  •  
  • Local time:07:09 AM

Posted 04 January 2009 - 09:43 PM

A ComboFix log alone is not enough. Logs travel in pairs or more often in threes when we talk malware. Here on BleepingComputers one of the other logs is the one from Malwarebytes so there is no way around the scanning I recommended in post #4. :thumbsup: You'll probably want to start here.

#9 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:09 AM

Posted 06 January 2009 - 07:10 PM

Please don't send the Combofix log anywhere. Combofix should not be used except under the supervision of an anti-malware expert.
If you'd like to have your system evaluated, post in the Am I Infected forum for assistance: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 bhitchcock

bhitchcock
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:09 AM

Posted 07 January 2009 - 12:01 AM

I continue to use your advice and have spent much time on the forum with the areas where general help is available. I have added a couple of malware prgms and done all the other house keeping functions suggested which is a great tutorial. I am now using SpyBot to look at all my system start up files and I have found several issues as recommended by the "start up" tab on this site and have used SpyBot to not start those files. Before I was using msconfig in a modified startup before I learned from this site that is not a good thing to do. I have found 9 other files in my startup group that can not be found with the search on the "start up" tab. Should that be a concern? All 9 of these are in the "WinLogon" area and have names like crypt32chain, cryptnet, cscdll, dimsntfy, Schedule, SensLogn, termsrv, wlballoon and AtiExtEvent.

My condition continues, sound works fine with Windows Media Player and even a PowerPoint with an audio in it but I can not hear any audio with Flash 10 (latest version) via IE.

Thanks,




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users