take a look at this link here: http://support.microsoft.com/kb/319127
See if that helps with your problem.
If not please download the file below to your desktop and then run it.
You will know it has completed when you see a notepad file pop up.
Copy everything in that log, then paste it onto the forum, and we can see what services that are running.
hope all goes well
Edited by powerjuce, 04 January 2009 - 08:23 AM.