Posted 04 January 2009 - 06:43 AM
I am trying to get a computer up and running after the Vista Ultimate product key expired. This was a paid upgrade from XP MCE to Vista Ultimate at a computer shop (now out of business) but apparently it was a rip-off because when I called Microsoft to get the code reactivated, the code they issued me, after saying they have validated this copy of Vista, does not work. When I put the code in it tells me that it does not match what is installed. I cannot do anything with the computer after windows loads since this key is expired.
The owner of the computer would like to go back to the XP that the computer came with, however, the computer only came with a recovery disk, not the actual XP disk. Does anyone know if I can still use this XP MCE recovery disk now that Vista is installed on the system and if so, how I go about using it?
All I really know about this system is that it is HP with a lot of ram. It does not show me anything other than the HP logo at startup, I am guessing that is because of Vista but I do not know for sure. I have never dealt with Vista before tonight.
Btw, I am posting this in the XP forum since I am inquiring about using an XP recovery disk to return to XP and I apologize if I should have posted it in the Vista forum.