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Vundo help - thank you!


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#1 phophet1

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Posted 03 January 2009 - 11:20 PM

Thanks Bleeping Computer staff! My husband's computer was recently attacked by a trojan.vundo virus. We found this page of instructions for getting rid of the virus (http://www.bleepingcomputer.com/malware-removal/remove-vundo-virtumonde). We chose to use the malwarebytes option. In case others run into problems following the steps as we did, I'd like to share a couple work arounds we used.

First, we were unable to download the Malwarebytes program (as was the case for many such programs when vundo was in control) on his PC, so we put it on another PC, saved it to a flash drive, and were able to load it on his PC from there.

Second, when we tried to update the program, the trojan kept us from running the update. We worked around this by running the original version of the software, which cleaned many infected files. That cleaned it enough that we were able to update the program, run the scan again, and find and clean more infected files.

Thanks to your help, the computer appears to be running normally again. Thank you SO MUCH!!

Edited by Orange Blossom, 03 January 2009 - 11:42 PM.
Move from HiJack This forum to Am I Infected as there are no logs. ~ OB


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#2 quietman7

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Posted 03 January 2009 - 11:56 PM

You're welcome on behalf of the Bleeping Computer community.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software, crack sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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