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Antivirus trigger affected something in the OS


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#1 ahbuilder

ahbuilder

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  • Local time:01:35 AM

Posted 03 January 2009 - 10:35 PM

Here is the DDS report.

The problem:
My sisters computer had antivirus trigger. I was able to remove it with hijackthis. However there are still issues and I am assuming there is more to it. explorer.exe wont boot - si o need to do cntrl alt del and new task with explorer. Doing so I get a exception processing message c000a3 parameters 75b6bf9c. After hitting ok, i get a very quick window titled personel setting. it goes by too quick to see what the small writing below it says. After all that explorer loads up. However, it doesnt last long. it freezes in under 10 minutes usually. I ran ccleaner, and multiple other programs, nothing worked. Whats odd is it wont let me even use the windows xp cd. I put it in and try booting from it but after a few minutes (before getting to the menu), it goes to the blue screen of death. I tried using a diagnostic check like one from tuneup utilities but after booting and the tuneup check running for a few seconds it says complete and goes to booting up. Same thing in safe mode. Tried putting in a different harddrive and same issue. No idea what is going on.




DDS (Version 1.1.0) - NTFSx86
Run by rebecca hassine at 19:20:15.43 on 2009-01-03
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.594 [GMT -8:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall Plus *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\userinit.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\Recycle Bin\kdja.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\rebecca hassine\Local Settings\Temporary Internet Files\Content.IE5\VRMQTOCA\dds[1].scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: McBrwHelper Class: {227b8aa8-daf2-4892-bd1d-73f568bcb24e} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
BHO: McAfee AntiPhishing Filter: {41d68ed8-4cff-4115-88a6-6ebb8af19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
BHO: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\byXooMde.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
BHO: EWPP - No File
BHO: {ee72ffe0-8410-47c4-be13-5c1977abc51e} - c:\windows\system32\fccaBtqO.dll
BHO: {d591a845-901f-6adb-1fb4-e32dfc8b7daf}: {fad7b8cf-d23e-4bf1-bda6-f109548a195d} - c:\windows\system32\gtreiv.dll
TB: McAfee VirusScan: {ba52b914-b692-46c4-b683-905236f6f655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DAEMON Tools] "c:\program files\daemon tools\daemon.exe" -lang 1033
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [EPSON Stylus C88 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\mcupdate.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
StartupFolder: c:\docume~1\rebecc~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\dell wireless\PRISMCFG.exe
IE: &Search - ?p=ZJ
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - {7DD73374-7187-4103-8F29-622AA25E7C40} - c:\program files\mcafee\spamkiller\mcapfbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
LSP: c:\windows\system32\mclsp.dll
Trusted Zone: musicmatch.com\online
Notify: byXooMde - byXooMde.dll
Notify: PRISMAPI.DLL - PRISMAPI.DLL
SEH: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\byXooMde.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\fccaBtqO

============= SERVICES / DRIVERS ===============

R1 navigator;navigator;\systemroot\fd.dll --> \systemroot\fd.dll [?]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-9-12 114464]
R4 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-9-12 126976]
R4 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-9-12 221184]
R4 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-9-12 122368]
R4 PRISMSVC;PRISMSVC;c:\windows\system32\PRISMSVC.exe [2006-9-12 61526]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-9-12 245760]

=============== Created Last 30 ================

2009-01-03 16:57 0 a------- c:\windows\system32\mcrh.tmp
2009-01-03 14:58 <DIR> --d----- c:\docume~1\rebecc~1\applic~1\TuneUp Software
2009-01-03 14:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software
2009-01-03 14:47 <DIR> --dshr-- C:\resycled
2009-01-03 14:47 255 ---shr-- C:\autorun.inf
2009-01-03 14:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software-BackupByTuneUpPortable
2009-01-03 14:37 <DIR> --d----- c:\docume~1\rebecc~1\applic~1\TuneUp Software-BackupByTuneUpPortable
2009-01-03 14:24 129,024 a------- c:\windows\system32\gtreiv.dll
2009-01-03 14:24 129,024 a------- c:\windows\system32\demxjcho.dll
2009-01-03 14:24 1,307,356 ---sh--- c:\windows\system32\aejqjkoe.ini
2009-01-03 14:24 72,704 a------- c:\windows\system32\eokjqjea.dll
2009-01-03 14:23 690,843 a--sh--- c:\windows\system32\OqtBaccf.ini
2009-01-03 14:23 690,388 a--sh--- c:\windows\system32\OqtBaccf.ini2
2009-01-03 14:23 302,592 a------- c:\windows\system32\fccaBtqO.dll
2009-01-03 14:17 198,716 a------- c:\windows\system32\wpv031229907513.cpx
2009-01-03 14:17 34,816 a------- c:\windows\system32\byXooMde.dll
2009-01-03 14:17 <DIR> --d----- c:\program files\iCheck
2009-01-03 14:17 <DIR> --d----- c:\docume~1\rebecc~1\applic~1\GetModule
2009-01-03 14:17 22,016 a------- c:\windows\system32\digeste.dll
2009-01-03 13:56 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-03 13:55 <DIR> --d----- c:\windows\system32\mclsphlr
2009-01-03 13:55 90,112 a------- c:\windows\system32\mcrtl32.dll
2009-01-03 13:55 94,208 a------- c:\windows\system32\mclsp.dll
2009-01-03 13:55 32,768 a------- c:\windows\system32\instlsp.exe
2009-01-03 13:55 11,264 a------- c:\windows\system32\sporder.dll
2009-01-02 22:44 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-01-02 22:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-01-02 22:39 <DIR> --d----- c:\program files\CCleaner
2009-01-02 22:33 <DIR> --d----- c:\program files\Trend Micro
2008-12-16 16:47 5,632 a------- c:\windows\fd.dll
2008-12-16 16:47 <DIR> --dsh--- c:\documents and settings\rebecca hassine\B1953140D8B434A8
2008-12-15 20:55 <DIR> --d----- c:\program files\extravideo

==================== Find3M ====================

2009-01-03 17:14 461 a------- c:\program files\Shortcut to Common.lnk
2008-12-22 20:41 388,608 a------- c:\windows\system32\CF17607.exe
2008-12-12 22:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-09 18:33 19,000 a------- c:\docume~1\rebecc~1\applic~1\wklnhst.dat
2008-12-07 18:42 3,558 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-11-07 14:23 32,000 a------- c:\windows\system32\drivers\usbaapl.sys
2008-10-24 03:10 453,632 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 05:01 283,648 a------- c:\windows\system32\gdi32.dll
2008-10-23 05:01 283,648 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 05:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 05:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 08:57 332,800 a------- c:\windows\system32\dllcache\netapi32.dll
2008-10-14 23:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe
2008-10-14 23:04 161,792 -------- c:\windows\system32\dllcache\ieakui.dll

============= FINISH: 19:20:33.20 ===============






UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Version 1.0)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 2006-09-24 13:57:47
System Uptime: 2009-01-03 19:17:07 (0 hours ago)

Motherboard: Dell Inc. | | 0WG855
Processor: Intel® Core™2 CPU 6400 @ 2.13GHz | Microprocessor | 2128/1066mhz
Processor: Intel® Core™2 CPU 6400 @ 2.13GHz | Microprocessor | 2128/1066mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 146 GiB total, 122.728 GiB free.
D: is CDROM (CDFS)
E: is CDROM (CDFS)

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel® 82566DC Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_104B&SUBSYS_01DB1028&REV_02\3&172E68DD&0&C8
Manufacturer: Intel
Name: Intel® 82566DC Gigabit Network Connection
PNP Device ID: PCI\VEN_8086&DEV_104B&SUBSYS_01DB1028&REV_02\3&172E68DD&0&C8
Service: e1express

==== System Restore Points ===================

RP367: 2009-01-03 14:23:19 - System Checkpoint
RP368: 2009-01-03 14:23:19 - System Checkpoint
RP369: 2009-01-03 14:23:19 - System Checkpoint
RP370: 2009-01-03 14:23:19 - System Checkpoint
RP371: 2009-01-03 14:23:19 - System Checkpoint
RP372: 2009-01-03 14:23:19 - System Checkpoint
RP373: 2009-01-03 14:23:19 - System Checkpoint
RP374: 2009-01-03 14:23:20 - System Checkpoint
RP375: 2009-01-03 14:23:20 - System Checkpoint
RP376: 2009-01-03 14:23:20 - System Checkpoint
RP377: 2009-01-03 14:23:20 - System Checkpoint
RP378: 2009-01-03 14:23:20 - System Checkpoint
RP379: 2009-01-03 14:23:20 - System Checkpoint
RP380: 2009-01-03 14:23:20 - System Checkpoint
RP381: 2009-01-03 14:23:20 - Software Distribution Service 3.0
RP382: 2009-01-03 14:23:20 - System Checkpoint
RP383: 2009-01-03 14:23:20 - System Checkpoint
RP384: 2009-01-03 14:23:20 - System Checkpoint
RP385: 2009-01-03 14:23:20 - System Checkpoint
RP386: 2009-01-03 14:23:20 - System Checkpoint
RP387: 2009-01-03 14:23:20 - System Checkpoint
RP388: 2009-01-03 14:23:20 - System Checkpoint
RP389: 2009-01-03 14:23:20 - System Checkpoint
RP390: 2009-01-03 14:23:20 - System Checkpoint
RP391: 2009-01-03 14:23:20 - System Checkpoint
RP392: 2009-01-03 14:23:20 - System Checkpoint
RP393: 2009-01-03 14:23:20 - System Checkpoint
RP394: 2009-01-03 14:23:20 - System Checkpoint
RP395: 2009-01-03 14:23:20 - System Checkpoint
RP396: 2009-01-03 14:23:20 - System Checkpoint
RP397: 2009-01-03 14:23:20 - System Checkpoint
RP398: 2009-01-03 14:23:20 - System Checkpoint
RP399: 2009-01-03 14:23:20 - System Checkpoint
RP400: 2009-01-03 14:23:20 - System Checkpoint
RP401: 2009-01-03 14:23:20 - System Checkpoint
RP402: 2009-01-03 14:23:20 - System Checkpoint
RP403: 2009-01-03 14:23:20 - System Checkpoint
RP404: 2009-01-03 14:23:20 - System Checkpoint
RP405: 2009-01-03 14:23:20 - System Checkpoint
RP406: 2009-01-03 14:23:20 - System Checkpoint
RP407: 2009-01-03 14:23:20 - System Checkpoint
RP408: 2009-01-03 14:23:20 - System Checkpoint
RP409: 2009-01-03 14:23:20 - System Checkpoint
RP410: 2009-01-03 14:23:21 - System Checkpoint
RP411: 2009-01-03 14:23:21 - System Checkpoint
RP412: 2009-01-03 14:23:21 - System Checkpoint
RP413: 2009-01-03 14:23:21 - Software Distribution Service 3.0
RP414: 2009-01-03 14:23:21 - System Checkpoint
RP415: 2009-01-03 14:23:21 - System Checkpoint
RP416: 2009-01-03 14:23:21 - System Checkpoint
RP417: 2009-01-03 14:23:21 - System Checkpoint
RP418: 2009-01-03 14:23:21 - System Checkpoint
RP419: 2009-01-03 14:23:21 - System Checkpoint
RP420: 2009-01-03 14:23:21 - System Checkpoint
RP421: 2009-01-03 14:23:21 - Software Distribution Service 3.0
RP422: 2009-01-03 14:23:21 - System Checkpoint
RP423: 2009-01-03 14:23:21 - System Checkpoint
RP424: 2009-01-03 14:23:21 - System Checkpoint
RP425: 2009-01-03 14:23:21 - System Checkpoint
RP426: 2009-01-03 14:23:21 - System Checkpoint
RP427: 2009-01-03 14:23:21 - System Checkpoint
RP428: 2009-01-03 14:23:21 - System Checkpoint
RP429: 2009-01-03 14:23:21 - System Checkpoint
RP430: 2009-01-03 14:23:21 - System Checkpoint
RP431: 2009-01-03 14:23:21 - System Checkpoint
RP432: 2009-01-03 14:23:21 - System Checkpoint
RP433: 2009-01-03 14:23:21 - System Checkpoint
RP434: 2009-01-03 14:23:21 - System Checkpoint
RP435: 2009-01-03 14:23:22 - System Checkpoint
RP436: 2009-01-03 14:23:22 - System Checkpoint
RP437: 2009-01-03 14:23:22 - System Checkpoint
RP438: 2009-01-03 14:23:22 - System Checkpoint
RP439: 2009-01-03 14:23:22 - Software Distribution Service 3.0
RP440: 2009-01-03 14:23:22 - System Checkpoint
RP441: 2009-01-03 14:23:22 - System Checkpoint
RP442: 2009-01-03 14:23:22 - System Checkpoint
RP443: 2009-01-03 14:23:22 - System Checkpoint
RP444: 2009-01-03 14:23:22 - System Checkpoint
RP445: 2009-01-03 14:23:22 - System Checkpoint
RP446: 2009-01-03 14:23:22 - System Checkpoint
RP447: 2009-01-03 14:23:22 - System Checkpoint
RP448: 2009-01-03 14:23:22 - Last known good configuration
RP449: 2009-01-03 14:23:22 - System Checkpoint
RP450: 2009-01-03 14:23:23 - System Checkpoint
RP451: 2009-01-03 14:23:23 - System Checkpoint
RP452: 2009-01-03 14:23:23 - System Checkpoint
RP453: 2009-01-03 14:23:23 - System Checkpoint
RP454: 2009-01-03 14:23:23 - Installed iTunes
RP455: 2009-01-03 14:23:23 - System Checkpoint
RP456: 2009-01-03 14:23:23 - System Checkpoint
RP457: 2009-01-03 14:23:23 - System Checkpoint
RP458: 2009-01-03 14:23:24 - System Checkpoint
RP459: 2009-01-03 14:23:24 - System Checkpoint
RP460: 2009-01-03 14:23:24 - System Checkpoint
RP461: 2009-01-03 14:23:24 - System Checkpoint
RP462: 2009-01-03 14:23:24 - System Checkpoint
RP463: 2009-01-03 14:23:24 - System Checkpoint
RP464: 2009-01-03 14:23:24 - System Checkpoint
RP465: 2009-01-03 14:23:24 - System Checkpoint
RP466: 2009-01-03 14:23:24 - System Checkpoint
RP467: 2009-01-03 14:23:25 - System Checkpoint
RP468: 2009-01-03 14:23:25 - Software Distribution Service 3.0
RP469: 2009-01-03 14:23:25 - Software Distribution Service 3.0
RP470: 2009-01-03 14:23:25 - Software Distribution Service 3.0
RP471: 2009-01-03 14:23:26 - Installed Windows XP KB960714.
RP472: 2009-01-03 14:23:26 - Installed Windows XP KB960714.
RP473: 2009-01-03 14:23:27 - Installed Java™ 6 Update 7
RP474: 2009-01-03 14:23:30 - Last known good configuration
RP475: 2009-01-03 14:37:46 - Installed AVG 8.0

==== Installed Programs ======================

Ad-Aware SE Personal
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 9 ActiveX
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Reader 7.0.8
Adobe Stock Photos 1.0
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
Bonjour
Cake Mania Deluxe
CCleaner (remove only)
Corel Photo Album 6
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support Center
Dell System Restore
DellSupport
Digital Content Portal
EPSON C88+ User's Guide
EPSON Printer Software
EPSON Web-To-Page
ExtractNow
extravideo
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB921411)
Hotfix for Windows XP (KB952287)
Intel® Matrix Storage Manager
Intel® PRO Network Connections
Internet Speed Monitor
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 7
McAfee Uninstaller
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Small Business Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch® Jukebox
NVIDIA Drivers
Qualxserve Service Agreement
QuickTime
Restaurant Empire
Sandlot Games Client Services
SearchAssist
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sonic Activation Module
SpongeBob SquarePants - Battle for Bikini Bottom
Spybot - Search & Destroy
Time to Ride
Turbo Subs
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
URL Assistant
USB 2.0 Wireless LAN Card Utility
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver

==== Event Viewer Messages From Past Week ========

2009-01-02 23:33:25, error: Service Control Manager [7000] - The McAfee SpamKiller Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
2009-01-02 23:33:25, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server service to connect.
2009-01-02 23:33:25, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service MskService with arguments "" in order to run the server: {5109B8D8-73AF-4C41-A70E-73707E1F908A}
2009-01-03 14:44:50, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The attempted operation is not supported for the type of object referenced.
2009-01-03 15:09:18, error: Service Control Manager [7024] - The Bonjour Service service terminated with service-specific error 4294967295 (0xFFFFFFFF).

==== End Of File ===========================

Edited by ahbuilder, 03 January 2009 - 10:44 PM.


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#2 kahdah

kahdah

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Posted 16 January 2009 - 08:11 AM

Hello ahbuilder

Welcome to BleepingComputer :thumbsup:
========================
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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