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BSOD when attempting to remove program.....


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#1 compunerd

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Posted 03 January 2009 - 09:40 PM

Hi,

I'm trying to remove the software for an,"AOpen FM56-SVV Soft PCI modem", using Add/Remove Programs. When I hit Change/Remove, I got the following BSOD 3 times; 0xA,(0xFFDF[ 2nd & 3rd time it was 0xF771],0x2,0x1,0x80701A8E)
IRQL_NOT_LESS_OR_EQUAL. Any Ideas?

Thanx!

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#2 Budapest

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Posted 04 January 2009 - 01:05 AM

Have you tried in Safe Mode?

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 compunerd

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Posted 04 January 2009 - 05:15 PM

No, I haven't. So I should try removing the pgm in safe mode?

#4 Budapest

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Posted 04 January 2009 - 06:46 PM

Yeah, I think it's worth a try.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 compunerd

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Posted 06 January 2009 - 11:10 PM

Hey Budapest,

Looks like your advice worked! Thanx so much!




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