I've been instructed to seek help here after the decision was made to to do a full format and reinstall of my hard drive.
Here is the previous thread where it was discovered that I had a serious rootkit:http://www.bleepingcomputer.com/forums/t/187054/trojandnschanger/
I'm not sure how to perform a full format and reinstall, and so I've come here seeking someone's help on the best way to go about it. I've also discovered that when I purchased my laptop (Dell Inspiron 600m), it did not come with a operating system CD for reinstallation. Not sure if this will cause a problem, but just wanted you to have a heads up.
Also, I'm unsure of a few things when it comes to doing a full format and reinstall. Will I be able to keep any of the documents (such as pictures, papers, etc.), favorites, or settings I have on my laptop currently?
Thanks in advance for any help.