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How to get rid of trogen?


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4 replies to this topic

#1 jasonlondon

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Posted 03 January 2009 - 04:12 PM

Hi,

I would very much appreciate someone‚‚ā¨‚ĄĘs advise.

I was browsing on the internet 2 days ago, and clicked on what i thought i was looking for on Google's organic search list, and what looked like my 'my computer' page opened up immeditatly saying that my C drive was infected with 37 trogens and my D drive was infected with 10 trogens and something was infected with another amount of trogens.

so i really really need to get some software to remove these.
Are all trogens removable?
Can someone please recommend a good software which will remove these.

Thanks in advance.

Regards,

Jason

Edited by Orange Blossom, 03 January 2009 - 04:15 PM.
Moving from AV forum to Am I Infected. ~ OB


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#2 PropagandaPanda

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Posted 03 January 2009 - 04:22 PM

Hello Jason. Welcome to BC.

This sounds like a rogue program scam. If it appeared that a scan was starting in your browser without your consent, it is fake. Did it offer to install some kind of program for you?

Please tell us:
-What operating system you are using
-What antivirus software you are running

Most infections are removable. In your case, it sounds like you were not actually infected.

With Regards,
The Panda

Typo

Edited by PropagandaPanda, 03 January 2009 - 04:22 PM.


#3 jasonlondon

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Posted 05 January 2009 - 07:16 AM

Hi Panda,

Thanks for taking the time to get back to me.

Yes, It did offer to install a program for me, but i clicked 'NO' as i got a bit suspicious about it.

I am running avg anit virus - (the free version) which picked up some problems of which some where not able to be healed???
I am using windows XP.

So I went online and had a look at other anti virus programs, and i tried out spyware doctor which i ran their free scanning, and it said I had 3 threats and 48 infections.

Also since this happend, my MS excel has unexpectred errors and closes. this happens when i try and save workbooks im working on. (not sure if this is related)

What are your thoughts?

Thanks again,

Jason

#4 PropagandaPanda

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Posted 05 January 2009 - 06:39 PM

Hello Jason.

Sorry for the delay.

Let's see what we can find.

Download and run MalwareBytes Anti-Malware
If you already have MBAM installed, simply update and run a quick scan.

Please download Malwarebytes Anti-Malware setup and to your desktop.
alternate download link 1
alternate download link 2

Refer to the steps given here on installing MalwareBytes, running the scan, and saving the log file (not on using File Assasin).
  • If you have trouble updating, try the other mirror download site.
  • Should the computer in question not be able update using the normal method download the update file from here, using another machine if needed. Simple double click the file to install the updates.
  • If MalwareBytes asks to reboot to remove certain items, do so right away.
Please include the scan logfile in your next reply.

With Regards,
The Panda

#5 jasonlondon

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Posted 16 January 2009 - 12:48 PM

Hi Panda,

Please excuse my late reply.

I am going to give that a go this evening and I will let you know how it goes.

I will include the scan login file in my next reply.

Many thanks once again,

Cheers,

Jason




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