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Firefox fails to connect after copying


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#1 djbanging

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Posted 03 January 2009 - 10:10 AM

Hi,

I've had this problem for a few weeks now where if I copy from Firefox it won't connect until I restart the program. I get this message:


(Firefox)
Failed to Connect
Firefox can't establish a connection to the server at en-us.start2.mozilla.com.
Though the site seems valid, the browser was unable to establish a connection.

* Could the site be temporarily unavailable? Try again later.
* Are you unable to browse other sites? Check the computer's network connection.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.

IE7 and Chrome both work fine.

Also, not sure if this is relevant but a couple of weeks ago Avast! repeatedly reported a rootkit but none of the rootkit scanners I ran could find it. It hasn't mentioned it lately. Spybot shows nothing.

I ran a MBAM scan, here's my log:

Malwarebytes' Anti-Malware 1.31
Database version: 1602
Windows 5.1.2600 Service Pack 3

03/01/2009 14:22:37
mbam-log-2009-01-03 (14-22-37).txt

Scan type: Quick Scan
Objects scanned: 54031
Time elapsed: 5 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{15977918-3a04-4982-8e45-edc618371ebe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{15977918-3a04-4982-8e45-edc618371ebe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Conan\Local Settings\Temporary Internet Files\Content.IE5\06HTK6VI\._file[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.

Edited by djbanging, 03 January 2009 - 10:11 AM.


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#2 rigel

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Posted 03 January 2009 - 12:55 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 djbanging

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Posted 03 January 2009 - 02:03 PM

Thanks for getting back to me! I can't boot into safe mode - it gets stuck at this screen:


Posted Image

I've tried it several times now. Should I run sdfix in normal Windows?

#4 rigel

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Posted 03 January 2009 - 02:07 PM

Let's try a different scan...

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 djbanging

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Posted 03 January 2009 - 04:24 PM

Great, thanks. Here's the report:


Scanning Report
Saturday, January 03, 2009 19:44:29 - 21:15:32

Computer name: <removed>
Scanning type: Scan system for malware, rootkits
Target: C:\ Z:\
Result: 7 malware found
RemoteAdmin.Win32.WinVNC (spyware)

* System

TrackingCookie.2o7 (spyware)

* System

TrackingCookie.Adbrite (spyware)

* System

TrackingCookie.Atwola (spyware)

* System

TrackingCookie.Webtrends (spyware)

* System

W32/Packed_FSG.C (virus)

* C:\DOCUMENTS AND SETTINGS\<removed>\MY DOCUMENTS\DOWNLOADS\TRAKTOR_DJ_STUDIO_V3\TRAKTOR_DJ_STUDIO_3_KEYGEN.EXE (Submitted)

W32/Packed_FSG.D (virus)

* C:\PROGRAM FILES\EA GAMES\THE SIMS 2\SIMS22.EXE (Submitted)

Statistics
Scanned:

* Files: 57098
* System: 7863
* Not scanned: 7

Actions:

* Disinfected: 0
* Renamed: 0
* Deleted: 0
* None: 7
* Submitted: 2

Files not scanned:

* C:\HIBERFIL.SYS
* C:\WINDOWS\SYSTEM32\DRIVERS\SPTD.SYS
* C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* C:\WINDOWS\SYSTEM32\CONFIG\SAM
* C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
* C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

Options
Scanning engines:

* F-Secure USS: 2.40.0
* F-Secure Blacklight: 0.0.0
* F-Secure Hydra: 2.8.8110, 2009-01-03
* F-Secure Pegasus: 1.20.0, 2008-11-17
* F-Secure AVP: 7.0.171, 2009-01-02

Scanning options:

* Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
* Use Advanced heuristics

Copyright 1998-2007 Product support |Send virus sample to F-Secure
F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.

#6 rigel

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Posted 03 January 2009 - 07:53 PM

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 djbanging

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Posted 03 January 2009 - 08:10 PM

I've downloaded the programs but when I try to boot into safe mode I have the same problem as earlier - can I run these in normal mode?

#8 rigel

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Posted 03 January 2009 - 08:16 PM

Yes. Go ahead in normal mode

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 rigel

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Posted 03 January 2009 - 08:18 PM

One other thought. When you get to that point in safe mode, what happens if you press Cntr - Alt - Del? I'm not looking for a reboot, but rather a login screen possibly.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 djbanging

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Posted 03 January 2009 - 10:35 PM

I've ran both programs in normal mode. Ctrl-Alt-Del when booting to safe mode at that point doesn't do anything unfortunately.

Here's the Super antispyware scan report:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2009 at 03:07 AM

Application Version : 4.24.1004

Core Rules Database Version : 3694
Trace Rules Database Version: 1670

Scan type : Complete Scan
Total Scan Time : 01:44:45

Memory items scanned : 484
Memory threats detected : 0
Registry items scanned : 6243
Registry threats detected : 0
File items scanned : 189976
File threats detected : 2

Trojan.VXGame-Variant/D
C:\DOCUMENTS AND SETTINGS\<removed>\MY DOCUMENTS\DOWNLOADS\BIOSHOCK.2007.PC-RIP.FULL.GAME.ENGLISH.SKULLPTURA\BIOSHOCK.2007.PC-RIP.FULL.GAME.ENGLISH.SKULLPTURA\BIOSHOCK\#README#\DIRECTX 9C (2007)\APR2005_D3DX9_25_X64\INFINST.EXE

Adware.Casino Games (Golden Palace Casino)
C:\POKER\PADDY POWER POKER\CASINO.EXE

#11 rigel

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Posted 04 January 2009 - 12:03 AM

Good...

Let's take a final look with Malwarebytes, please update and rerun malwarebytes posting a fresh log.

After the scan, please let me know if everything is back as it should be.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#12 djbanging

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Posted 04 January 2009 - 08:19 AM

Malwarebytes' Anti-Malware 1.31
Database version: 1610
Windows 5.1.2600 Service Pack 3

04/01/2009 13:17:17
mbam-log-2009-01-04 (13-17-17).txt

Scan type: Quick Scan
Objects scanned: 54699
Time elapsed: 4 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



The problem with Firefox remains though - when I copy/paste it stops connecting.

#13 rigel

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Posted 04 January 2009 - 01:52 PM

Please rerun SuperAntipyware and post a new log. Let's shoot for 0's on the scan, and then if needed, reload Firefox.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 djbanging

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Posted 04 January 2009 - 05:16 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2009 at 09:27 PM

Application Version : 4.24.1004

Core Rules Database Version : 3694
Trace Rules Database Version: 1670

Scan type : Complete Scan
Total Scan Time : 02:34:29

Memory items scanned : 591
Memory threats detected : 0
Registry items scanned : 6243
Registry threats detected : 0
File items scanned : 190422
File threats detected : 1

Adware.Casino Games (Golden Palace Casino)
C:\POKER\PADDY POWER POKER\CASINO.EXE

I cleaned and rebooted. Checked Firefox just in case but nothing's changed there. :thumbsup:

#15 rigel

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Posted 04 January 2009 - 05:35 PM

I think it is time to move you over to the HJT forum. Without safe mode, we are not able to use some of the needed tools here.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know. Best wishes - you are in good hands...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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