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internet problem


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9 replies to this topic

#1 trist077

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Posted 03 January 2009 - 09:53 AM

my internet explorer is realy slow and when i search for something then click on the link it sends me to a completly other site then i go on the back button and click the link sometimes it will go to the right site sometimes i have to do it more times

also i cant get you tube to play videos it gets to the video but just stays black

i am on vista think its ie7 i also tryed it on firefox but does the same

also i have ran a mallware and spyware program and than found 1 error and deleted it

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#2 harrythook

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Posted 03 January 2009 - 10:04 AM

Hi trist077,
Sounds like you are being redirected by something, can you answer a question for me. What type of connection do you have to the internet, and are there other computers connected the same way in your home?

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#3 trist077

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Posted 03 January 2009 - 05:14 PM

hi connected wireless to a talktalk router theres also one more connected wireless and one pc connected via ethernet the main one

#4 harrythook

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Posted 04 January 2009 - 08:24 AM

And there is no redirects on the other machines? The reason I ask this is to make sure there is no router hijacking going on. If it is localized to a single machine you can run MBAM, and see if it helps:
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

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#5 trist077

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Posted 04 January 2009 - 10:08 AM

heres the report


Malwarebytes' Anti-Malware 1.31
Database version: 1610
Windows 6.0.6001 Service Pack 1

04/01/2009 15:07:03
mbam-log-2009-01-04 (15-07-03).txt

Scan type: Quick Scan
Objects scanned: 47836
Time elapsed: 5 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Windows\System32\xwr61597.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4dc798a3-87f0-31e5-acf7-9b108a27a568} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4dc798a3-87f0-31e5-acf7-9b108a27a568} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{5cee8547-3dcb-3d8f-a832-5d7e07c17c04} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{01e75667-a69c-34f8-869f-cc0c2019dc2b} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4dc798a3-87f0-31e5-acf7-9b108a27a568} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\extravideo (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Users\trist\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\extravideo (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\xwr61597.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\Windows\System32\wr61597.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Windows\System32\msqpdxmrgqrumh.dll (Trojan.Agent) -> Delete on reboot.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\extravideo\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Windows\System32\drivers\msqpdxbewphjnf.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#6 harrythook

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Posted 04 January 2009 - 12:02 PM

Ok, that shows some reminants of a Vundo infection, along with Trojan.DNSChanger which has the capability of redirecting your internet searches.
Reboot the machine and run ATF first then MBAM again.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Post back the results from a fresh MBAM scan please.

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#7 trist077

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Posted 04 January 2009 - 12:40 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1610
Windows 6.0.6001 Service Pack 1

04/01/2009 17:39:44
mbam-log-2009-01-04 (17-39-44).txt

Scan type: Quick Scan
Objects scanned: 47465
Time elapsed: 5 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 harrythook

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Posted 04 January 2009 - 08:04 PM

And how is the machine running now :thumbsup:

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#9 trist077

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Posted 05 January 2009 - 07:08 AM

it does not send me to another page but ie seems to be slow still

#10 harrythook

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Posted 05 January 2009 - 08:22 AM

Try looking through THIS topic, see if that helps :thumbsup:

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