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I'm Infected (I Think) I'm Dying ( I Think)


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8 replies to this topic

#1 Papydum

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Posted 02 January 2009 - 11:10 PM

Okay, first sorry for the dramatic title...

I have looked through past topics about this but they havent seemed to help me so I decided to sign up for help from the lovely members of bleeping computer. :flowers:

When i search on google, I click a link and it redirects me sometimes to other websites. Some called "ecata.info" pops up before it redirects me...

Anyway I have run AVG, and Ewido many times but they don't seem to kill it. I am currently in the process of running Malwarebytes Anti-Malware, so heres hoping it kills it.

Anyway, could anyone possibly help me? I need help ASAP as tomorrow around this time i'm leaving to go somewhere for a week and need it fixed before hand so it doesn't spread.

Thanks so much in advance!!! :thumbsup:

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#2 quietman7

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Posted 02 January 2009 - 11:50 PM

Welcome to BC

Please post the results of your MBAM scan for review.

To retrieve the MBAM scan log information, launch MBAB.
• Click the Logs Tab at the top.
mbam-log-2008-10-12(13-35-16).txt should show in the list. <- your dates will be different from this exampe
• Click on the log name to highlight it.
• Go to the bottom and click on Open.
• The log should automatically open in notepad as a text file.
• Go to Edit and choose Select all.
• Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
• Come back to this thread, click Add Reply, then right-click and choose Paste.
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#3 Papydum

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Posted 03 January 2009 - 01:21 AM

Okay, Finished, sorry it took sooo long. It found something called DNSchanger or whatever which I know would have been the cause.

Also when the items are in Quarantine do I delete them from there or what?

Here is the Report and BTW the problem still happens!


Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 2

3/01/2009 5:15:53 PM
mbam-log-2009-01-03 (17-15-53).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 189830
Time elapsed: 1 hour(s), 33 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\BitDownload (Trojan.Lop) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDSERVICE (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\csrss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Chris\Local Settings\Temp\temFF.tmp.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\resycled\boot.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-03B.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-18D.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-DD5.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.


PLZ HELP ME!!!

Edited by Papydum, 03 January 2009 - 01:34 AM.


#4 quietman7

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Posted 03 January 2009 - 08:16 AM

With MBAM, once the scan is completed, infected files marked for "Remove Selected", are copied to the quarantine, renamed, encrypted and password protected, and then the original file is either immediately removed or removed on reboot. If you rebooted and are not having any issues, open MBAM, click on the Quarantine tab and select the option to Delete all. Deleting the files from the quarantine removes the backup copy.

Your MBAM log indicates you are using an outdated database. Please update it through the program's interface (preferable way) or manually download the updates and just double-click on mbam-rules.exe to install.

Disconnect from the Internet and reset your router with a strong logon/password (if using one) so the malware cannot gain control before connecting again. Many users seldom change the default username/password on the router and are prone to this type of infection.

Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#5 Papydum

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Posted 03 January 2009 - 09:03 AM

Okay, Doing the Scan now, thanks for all your help After the first scan I did another and removed some more, here is that Log. Right now I am doing the scan because things seem to be working Normally, so I will update when that scan is done.

Malwarebytes' Anti-Malware 1.31
Database version: 1599
Windows 5.1.2600 Service Pack 2

4/01/2009 12:45:15 AM
mbam-log-2009-01-04 (00-45-15).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 190096
Time elapsed: 1 hour(s), 23 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\videosoft (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Matt\Application Data\Desktopicon\eBayShortcuts.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxdlnhdcox.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxlbajkbww.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxuyxetypy.sys (Trojan.Agent) -> Quarantined and deleted successfully.

---------------------------------------------------------------------------------------------------------

As I said, now that things seem to be working I am doing another Scan. Also when you say change password and logon, Mine doesn't Have that unless you mean the password access for my wireless router which is always on.

#6 Papydum

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Posted 03 January 2009 - 09:47 AM

Heres the last scan...

--------------------------------

Malwarebytes' Anti-Malware 1.31
Database version: 1599
Windows 5.1.2600 Service Pack 2

4/01/2009 1:46:57 AM
mbam-log-2009-01-04 (01-46-57).txt

Scan type: Quick Scan
Objects scanned: 104982
Time elapsed: 44 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

What do I do now?

#7 quietman7

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Posted 03 January 2009 - 10:01 AM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform the above instructions in normal mode.
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#8 Papydum

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Posted 03 January 2009 - 08:42 PM

Thank You sooo much, it worked like a charm :thumbsup:

#9 quietman7

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Posted 03 January 2009 - 11:14 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software, crack sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smφrgεsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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