Anyway, when I went to its site to troubleshoot my pc's dsl connection, it attempted to install an active x. I clicked "allow" and waited.
The next popup was a window telling me that, even though I want the stupid .cab installed, Windows Security blocked its installation because Windows Security could not verify the publisher. Well, I happen to trust that AT&T will not install an Active X that will harm my pc.
I lowered all the security settings that I could, but I still cannot install the .cab. (I do have a really wonderful banner across the top of my IE7 page that tells me my security settings have placed my pc at risk.) As for contacting AT&T technical support...
I tried using Mozilla, but AT&T doesn't have it working on that browser.
My pc is a Dell Inspiron 600m with Windows XP SP2. Internet Explorer 7. 1GB RAM. 1.70GHz Processor.
How do I get the darn .cab file to be installed? No, there is no option to save it first.
By the way, when I chatted with AT&T technical support, the agent asked if I had a program installed called "Windows Security". If so, I needed to diable it.
Edited by Cassiopeia, 02 January 2009 - 04:59 AM.