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Blue screen appears and I have to restart my laptop every 15-20 mins

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#1 brunobb


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Posted 02 January 2009 - 02:48 AM

Hi, I'd be very grateful to you if you could help me fix my laptop.
In the middle of doing my work at the computer, the Windows XP keeps shutting down and I get this annoying blue screen background with white letters recommending among a several suggestions that I should try restarting my machine in Safe Mode and also consider removing some of my hardware or software that I have installed.
Having already removed some of the programs, this unfortunately hasn't prevented the Windows XP from its further continuous shutting down. First, it was shutting down every 1 to 2 hours, and now it's got even worse shutting down every 15 to 30 minutes on a regular basis.
My friend has asked me to reboot the system. But I don't want to lose all my software and files that I have all over my laptop, like in My Desktop, My Documents, Bookmarks, etc.
If I really have to reboot it, my question is How to save all my programs and files from losing or deletion?
Is there any other solution to this problem rather than rebooting the system?

Many thanks!!

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#2 hamluis



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Posted 02 January 2009 - 08:33 AM

There are some things that you can try :thumbsup:.

Cleaning A Laptop Computer - http://mobileoffice.about.com/od/usingyour...cleanlaptop.htm

Have you ran a series of malware scans? What AV/malware programs are installed, current and running?

Is the system current with critical updates for XP?


Edited by hamluis, 02 January 2009 - 08:34 AM.

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