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Error Msg Stating There is no Default Mail Client


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#1 Nickat Night

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Posted 01 January 2009 - 10:59 PM

Hello. I have Windows XP Home, SP 3 on a Dell Desktop PC and I use Outlook Express 6 for email. Shortly after booting, I am now getting the following error message about not having a default email client.

In a blue bar it states : MICROSOFT OUTLOOK
In the gray bar it states : EITHER THERE IS NO DEFAULT MAIL CLIENT OR THE CURRENT MAIL CLIENT CANNOT FULFILL THE MESSAGING REQUEST. PLEASE RUN MICROSOFT OUTLOOK AND SET IT AS THE DEFAULT MAIL CLIENT

and there is an OK button just beneath this message

Getting and sending email seems to be working fine ... its just this annoying error message that keeps popping up. I normally use Firefox 3.0. However, in IE 7.0, under Tools, then Programs, it says that Windows should use Outlook Express for email.

When I open Outlook Express, and click Tools, then Options, it shows that "This application is the default mail handler" under the General tab (and the Make Default option is grayed out).

Can you help me out with this ?? Thanks

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#2 tork

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Posted 02 January 2009 - 12:41 PM

http://support.microsoft.com/kb/813745

#3 Nickat Night

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Posted 03 January 2009 - 12:02 PM

Tork - Looking at that link, it appears that it is trying to make Outlook as the default, rather than Outlook Express (which I have). I am trying to simply eliminate the annoying email message, not set up Outlook ... or am I not understanding the intent of that link ?

#4 tork

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Posted 04 January 2009 - 08:01 AM

the link was based on the error message and the microsoft kb detailed the cause as

This issue may occur if the Outlook registry key is corrupted

The error message in your post was an Outlook error message - so while Outlook Express is set as your default email client, Outlook is the email client throwing up the error.

#5 tork

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Posted 04 January 2009 - 08:37 AM

Nickat Night

Other suggestions:

1- in Control panel -> Internet Options -> Programs is Outlook Express set as the default email client?

2 - Have you tried system restore to a point before this started happening?

tork

#6 Nickat Night

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Posted 21 January 2009 - 08:17 PM

Sorry for late response

1 - Yes, Outlook Express is set as the default email client

2 - Have not tried this. Problem has been around for many weeks

I have Outlook and Outlook Express on my PC. Can i just uninstall Outlook and keep Outlook Express ?

#7 Queen-Evie

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Posted 22 January 2009 - 12:21 AM

Yes, you can uninstall Outlook.
Why have it if you don't use it?
For future reference, if you ever have to reinstall Office (if this is where Outlook was installed from) use the Custom setting and uncheck Outlook.

#8 Nickat Night

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Posted 23 January 2009 - 08:33 PM

How do I uninstall Outlook - while keeping Outlook express ?

There is no "Outlook" in the Add/Remove option of the Control Panel.

#9 Queen-Evie

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Posted 23 January 2009 - 10:50 PM

Control Panel, Add/Remove Programs (Windows XP) or Programs and Features (Vista).

Find Microsoft Office, click Change.

A window pop-up for Microsoft Office Setup will open. Select the dot on "Add or Remove Features.

Uncheck the box for Microsoft Outlook and click on "Update." The setup will then begin to process the removal from the system. (If you see available, not available, choose not available.)

#10 Nickat Night

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Posted 25 January 2009 - 11:50 AM

Thank you very much. That seemed to do the trick




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