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Blue Screen of Death

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#1 Firerock


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Posted 01 January 2009 - 04:12 PM

The power was shut off from the power strip while the cpu was running. Now i have the blue screen of death, after calling dell and going thru ther procedure over the phone they determined the hard drive was bad. My question is since the motor runs good and i can still see the dell splash screen with the progress bar trying to boot up just for an instance before it emidetly switches to the blue screen, witch i can't get passed to do anything, is it possable to wipe the curent hard drive and reinstall the WXP home wich i have all the disks for? Dell is telling me i need a new hard drive.

Regards :thumbsup:

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#2 rigel



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Posted 01 January 2009 - 07:53 PM

The hard drive may have physical damages caused by drive heads during the power cut off. I would recommend running hard drive diagnostics to see if the drive is in fact damaged. Here is a list of manufacturers and their links. Hard Drive Installation and Diagnostic Tools . If they show the drive as good, install away :thumbsup: . If the drive shows problems, then you have to deside if you want to reload the drive and have something happen later - like loss of data.

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