Thanks for responding. I downloaded MBAM setup again today to remove any doubt about having the latest version. As before, I renamed the setup file and copied it to a disc. I then copied the file from the disc to the desktop of the afflicted computer.
1. First attempt to run MBAM setup in normal Windows hung up extracting files.
2. Rebooted in safe mode. 2nd try hung up finishing installation. I thought I'd try the program anyway.
3. I re-booted in Windows. MBAM program wouldn't start. I uninstalled it (took quite a while).
4. Re-booted in safe mode. Tried MBAM setup again, and it took a very long time, but finally completed installation.
Since then, I've been unsuccessful in starting the computer in Windows or in the safe mode. I'm assuming I need to run MBAM in normal Windows with a network connection, so it can update definitions. Please verify.
I probably should have mentioned before that I've been getting viewmanager errors since this started.
In the beginning I'd just OK or X out of the errors and the computer would still run. Now it just hangs up, usually while bringing up my account. When it quits, the only thing I know to do is hit the button and try again. I've tried letting Windows shut itself down from the account selection screen, but that doesn't seem to help either.
Again, I'd appreciate any advice.
fhUpdate as of 4:15 PM CST
I hate to be a pest, but I couldn’t leave it alone since my last reply. In my helplessness, I was poking around some of the other topics and noticed that you told 13Z50P to install MBAM with the computer connected to the internet. When I finally got it booted up, I uninstalled the previous MBAM and tried another install (normal Windows w/internet connection). I got the same error as before:
"Unable to register the DLL/OCX: Reg Svr32 failed with exit code OX5
As recommended, I tried running "c:\regsvr32 "C\Program Files/Malwarebytes'Anti-Malware/mbemext.dll
(Note that I put a space between “Program” and “Files” because that is the name of my folder.) I got the following error:
"Windows cannot find 'c:\regsvr32'. Make sure you typed the name correctly, and then try again
I hit “ignore”, got the "Unable to register the DLL/OCX: Reg Svr32 failed with exit code OX5
" two more times, and ignored both.
The “installation finished” window appeared, but the program didn’t run.
This time I’m going to pull out the network connection and quit ‘til I hear from you again.
Edited by fidlhead, 02 January 2009 - 05:24 PM.