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Can I post my Hijack log here? Can't download any virus software


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2 replies to this topic

#1 johnmajor

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Posted 31 December 2008 - 10:12 PM

Hi guys this is my first post. Didn't even know such a helpful forum existed. My issue is I can't seem to download any virus programs at all. I keep getting different errors and BSODs with different error codes. If i may post my hijack log here to see what I need to delete please let me know. Thanks!

Edit: Just figured I could post it here. Here it is. HELP!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:16:07 PM, on 12/31/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Safe mode with network support

Running processes:
G:\WINDOWS\System32\smss.exe
G:\WINDOWS\system32\winlogon.exe
G:\WINDOWS\system32\services.exe
G:\WINDOWS\system32\lsass.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\Explorer.EXE
G:\Program Files\Mozilla Firefox\firefox.exe
G:\Documents and Settings\John Major Music\Desktop\autoruns.exe
G:\Program Files\Internet Explorer\iexplore.exe
G:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\imabunny\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - G:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - G:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - G:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE G:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE G:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [itype] "g:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "g:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] G:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [NeroFilterCheck] G:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "G:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [QuickTime Task] "G:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "G:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] G:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "G:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [NVIDIA nTune] "G:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" boot "G:\Documents and Settings\John Major Music\Local Settings\Application Data\NVIDIA Corporation\nTune\Profiles\osbootpf.nsu"
O4 - HKUS\S-1-5-21-854245398-1417001333-839522115-500\..\RunOnce: [NeroHomeFirstStart] "G:\Program Files\Common Files\Nero\Lib\NMFirstStart.exe" (User 'Administrator')
O4 - Startup: MagicDisc.lnk = G:\Program Files\MagicDisc\MagicDisc.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - G:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - G:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1230082048546
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - G:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - G:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - G:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - G:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - G:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - G:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - G:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: Performance Service (nTuneService) - NVIDIA - G:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - G:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - G:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - G:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe

--
End of file - 5983 bytes

Edited by johnmajor, 31 December 2008 - 10:17 PM.


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#2 Hoov

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Posted 12 January 2009 - 04:27 PM

Do you remember any of the stop codes or error messages?

Have you tried doing an AV scan in safe mode? If not please perform a scan with Panda ActiveScan - ActiveScan does not remove adware/spyware but will autoclean for viruses & worms.
http://www.pandasoftware.com/products/activescan.htm

1. Click "Scan Your PC".
2. A new window will open. Click "Check Now!".
3. Fill in your registration and click "Scan Now!".
4. You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.
5. A new window will appear asking "Do you want to install this software?" Name: asinst.cab.
6. Select "Install" to download the ActiveX controls that allows ActiveScan to run.
7. If running MSAS beta you may receive an alert that an IE ActiveX program requires your approval. Click "Allow".
8. Select a device to scan: Click on "Local Disks" [allow it to Auto Clean].
9. When the scan completes, if anything malicious is detected, click the "See Report button", then "Save Report" to your desktop.
10. Post back the results of your scan and any infected files that are found but not deleted.

Also try to download Malwarebytes' Anti-Malware and run it.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

If those don't work let me know.

If they do work, try rebooting into normal windows and see what works and what doesn't.

Edited by Hoov, 12 January 2009 - 04:29 PM.

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Tilting at windmills hurts you more than the windmills.
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#3 Hoov

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Posted 19 January 2009 - 05:02 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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