Perhaps Dial-A-Fix will do the trick. It cleans your installler program. This
is BleepingComputers article about it - it has a download link as well. What other install programs have you? InstallShield or some other program? Then search it or them on your PC, open it/them, find the updater option the programs toolbar and use it. Sometimes it's sitting under "Help". At times installation problems can be caused by outdated zip programs that can't handle the download format but that is hardly the case here. Finally this
is a link for The Windows Installer CleanUp Utility. Give that a run also. Going through all these installers just might get the download rolling.
If the problem persists you'll need to start scanning your PC for malware. You could run a full scan with the two best freeware anti-malware scanners on the marked today. Run them one by one - full scan. Both can remove what they find:
SUPERAntiSpyware - download link: http://www.superantispyware.com/superantis...efreevspro.html
Malwarebytes' Anti-Malware - download link: http://www.malwarebytes.org/mbam.php
You should keep them afterwards. They really are the best that you can buy for no money at all.
Additional realtime protection, however, will cost you.
Also these fine online scanners will do an excellent job - run one or two full scans with two different online scanners. The ones mentioned above are better, though: http://www.bleepingcomputer.com/blogs/usas...?showentry=1252
Finally the free online Windows Live OneCare safety scanner automatically defragments your files, cleans up your registry, updates all Microsoft's programs and repair damaged Windows files. It is excellent but you do need to run at least two of the above mentioned anti-malware programs or online scanners first. This fine online OneCare scanner is grossly underestimated in my view - link: http://onecare.live.com/site/en-us/default.htm
If those steps didn't bring any progress a scannow would be your next choice. Article here
Edited by ePost, 04 January 2009 - 07:02 PM.